Immigration and Refugee Board of Canada (IRB) members work in four divisions across Canada:
They play a vital role in providing protection to those in need, ensuring the safety and security of Canadians, reuniting families, and protecting the integrity of Canada’s immigration and refugee system. Members must balance all these considerations when making their decisions, with human rights being at the core of the organization's mandate.
Text on screen: Members of the Immigration and Refugee Board of Canada (IRB): Working for Canada
Christina: I feel as if I'm contributing to Canada's human rights and humanitarian record also to protecting the integrity of Canada's refugee system.
Cédric: I feel truly privileged when I look at a refugee protection claimant and I start asking them questions. Why are they asking for Canada's protection? Why did they leave their country? That's what I enjoy the most about this job.
Catherine: To be able to have the power to do something for people, is profoundly moving.
Ron: I don't look at the people in the Hearing Room as my clients, I look at Canada as my client. This is who I'm serving.
Text on screen: IRB Members provide protection to those in need, and ensure the integrity of Canada's immigration and refugee system. See why becoming a member is right for you.
Text on screen: Challenge your Self
Text on screen: Kirk, Immigration Appeal Division
Kirk: If we have members who are open to different ideas, recognizing that there are a variety of different people that come before us with different cultures and different backgrounds and at times to think outside the box.
Text on screen: Catherine, Immigration Appeal Division
Catherine: Some of the best members that we have and some of the best members that I've seen and mentored in my time here are people who don't have a law degree.
Text on screen: Ron, Refugee Protection Division
Ron: This is something that's going to test you as a person, you're going to hear a lot of terrible things that may or may not be true so you can't get too high, you can't get too low, you can't get too cynical and you can't get too soft. Be human, be yourself.
Text on screen: Aminata, Immigration Division
Aminata: It's crucial for members to be impartial, to not prejudge the evidence or make assumptions based on our own preconceptions.
Text on screen: Find meaning
Text on screen: Cédric, Refugee Protection Division
Cédric: As a member, I can make a difference. I can really help people.
Text on screen: Harry, Immigration Division
Harry: When you go into a hearing room, you're entering a process where it's a search for truth. The decisions that you make are important decisions and that's part of the sense of mission which I have when I show up every day for work.
Kirk: The most satisfying parts to the job is to see when you deliver the decision from the bench that how elated the appellants are realizing that their husband or wife can now immigrate to Canada.
Text on screen: Be independent
Harry: You are absolutely, positively, without a doubt, autonomous. No one can interfere with your decision-making process. You are an independent decision-maker.
Cédric: The decisions we render are not influenced in any way by management, or by Legal Services.
Catherine: People don't tell me the decisions that I need to make. I have a ton of independence. I get the file, I prepare it, I review it and then I go away and write the decision and I'm done.
Text on screen: Become an expert
Text on screen: Christina, Refugee Appeal Division
Christina: We have tremendous supports and I would say they fall into three categories: legal tools, human resources and on-going training.
We're trained in many different areas, for example, how to interact with someone who is vulnerable, how to interact with someone who is nervous.
Catherine: I felt by the time we started hearing cases that I was completely well prepared to do so.
Text on screen: Murielle, Refugee Appeal Division
Murielle: The job provides seven weeks of training, and I can tell you that it was the best training I've had in my entire career.
Text on screen: Join our team
Catherin: I work with a great group of people, we're treated with respect here.
Aminata: We're like a family here in some ways. So, we don't hesitate to ask each other questions
Ron: There's so many people that help get the hearing to the point where I can just step in and do the hearing. And then I get to be the one to put all that together – it's a huge honour.
Text on screen: Make a real difference
Ron: This job is actually my dream job. This is a job that lets me use every part of my professional background as a writer, researcher, as an interviewer of people. This is a perfect fit job for me.
Aminata: I love my work in the Immigration Division. I may even keep working in the Immigration Division until I retire.
Catherine: There's always something interesting which enables me to expand my skill base and just get better all the time.
Cédric: In this position, when I allow a refugee protection claim, I am completely changing the life of someone who is asking for Canada's protection.
Harry: At the end of the day, every single decision I make is a decision which impacts a person and it impacts society as long as you never lose sight of that, you're never going to lose that sense of wonder and excitement when you come into work and you're doing something that has meaning and purpose.
Text on screen: Learn more at: irb.gc.ca/jobs
Members need to be curious, open-minded and adaptable. They need to learn about and analyze emerging issues in law, human rights, and country conditions throughout the world.
Members enjoy working in a unique position where no two cases are alike. Members will not only familiarize themselves with various issues from one day to the next, but also have to work with a wide variety of people.
The decisions that members make each day have a profound impact on the people that appear before them and on Canadians.
As Canada’s largest independent administrative tribunal, the IRB plays an important part in maintaining Canada’s world-renowned human rights and justice traditions.
Members enjoy autonomy as independent decision-makers. They make fair decisions in accordance with the law, impartially and free of improper influence.
Being independent doesn’t mean being alone; members also benefit from the support of their teams, legal advisors, researchers and other resources to help them do their work.
As members progress in their careers, they’ll enjoy the opportunity to gain and grow expertise in immigration and refugee law, world geography and cultures, hearing management, and many other areas.
World-class training is provided for new members to prepare them for the job, including ongoing training, as law, world issues, technology and best practices evolve. Whether in the classroom or in the hearing room, members will always have opportunities to learn and grow.
Public servant and Governor in Council member positions offer competitive compensation, pension and benefit packages.
As part of the IRB team, you’ll benefit from extensive training opportunities. You’ll have access to the Canada School of Public Service and to private training. We also offer mentoring and job shadowing opportunities to help you advance in your career.
We have offices in central Montréal, Toronto, Ottawa, Vancouver and Calgary. These locations are all accessible by public transport, by foot and by bike. Near our offices you’ll find many great restaurants, stores, fitness clubs, and more!
As part of our team you’ll benefit from regular working hours, generous leave provisions (including vacation, family-related and volunteer days), and in some cases, flexible work and telework arrangements.
The IRB is dedicated to providing a respectful and harassment-free workplace. We value diversity and have a keen focus on employee wellness and mental health.
Learn more: Top 10 Reasons to Join Canada’s Public Service
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