IRB front offices are closed

Immigration and Refugee Board of Canada (IRB) front offices are closed. Effective immediately, in-person correspondence (hand-delivery) is no longer accepted.

For the Refugee Protection, Refugee Appeal and Immigration Appeal Divisions, correspondence received by mail, fax, email or epost will be actioned before hearings resume.

For Immigration Division only, please continue to send your correspondence by fax to the following numbers:

  • Central Region: 416-744-4274
  • Eastern Region: 514-496-2252
  • Western Region: 604-666-7082

If unable to send correspondence to the Immigration Division by fax, please contact the registry in your region to discuss an alternate delivery method for the ​Immigration Division correspondence only​.

Warning – fraudulent phone calls

If you received a call from someone claiming to be from the IRB and asking you for money, or payment of any kind, it's a scam. The IRB will never ask you for money. Please report the call to the Canadian Anti-Fraud Centre at 1-888-495-8501. If you are a victim of this scam, please call your local police.

Expand the sections below for detailed contact information for your region.


Areas of Coverage:

  • Quebec
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland
  • Nunavut
  • Kingston (Ontario)
  • Ottawa (Ontario)

Refugee Protection Division, Refugee Appeal Division, Immigration Division and Immigration Appeal Division

Guy-Favreau​ Complex
200 René-Lévesque Blvd. West, East Tower, Room 102
Montréal, Quebec
H2Z 1X4


514-283-7733 or 1-866-626-8719

Immigration Division: 514-283-1488​


Refugee Protection Division, Immigration Appeal Division: 514-283-0164

Immigration Division: 514-496-2252

Refugee Appeal Division: 514-496-6629


Areas of Coverage:

  • Ontario (except Ottawa and Kingston)

Refugee Protection Division, Refugee Appeal Division & Immigration Appeal Division

74 Victoria Street, Suite 400
Toronto, Ontario
M5C 3C7

Immigration Division

385 Rexdale Blvd.
Etobicoke, Ontario
M9W 1R9


416-954-1000 or 1-866-790-0581

Immigration Division: 1-833-222-0408


Refugee Protection Division & Immigration Appeal Div​ision: 416-954-1165, 416-973-9307 or 416-973-4013

Refugee Appeal Division: 416-954-1511

Immigration Division: 416-744-4274


All related documentation for proceedings must be sent to the Vancouver office.

Areas of Coverage:

  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Yukon
  • Northwest Territories

300 West Georgia Street, Suite 1600
Library Square
Vancouver, B.C.
V6B 6C9


604-666-5946 or 1-866-787-7472

Immigration Division: 604-404-3463



Refugee Appeals: 604-666-9870

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