Claiming Refugee Protection - 1. Making a claim

If you have a claim for refugee protection pending before the Refugee Protection Division, you must keep your contact information up to date with the IRB. If your contact information changes, you must immediately inform the IRB of the changes in writing. The IRB will not be able to reach you without your correct contact information.

You can be given refugee protection in Canada if you meet the definition of a Convention refugee, or if you are a person in need of protection.

The Refugee Protection Division (RPD) of the Immigration and Refugee Board of Canada (IRB) is responsible for deciding if you qualify for refugee protection. Before this can happen, you must make a claim, and if you are eligible, you will be referred to the RPD for a decision. To make a claim for refugee protection, you may:

1. Make a claim at any port of entry (airport, seaport, land border)

You can make a claim for refugee protection at any port of entry by completing an eligibility interview with an officer from the Canada Border Services Agency (CBSA) and completing the application package. If the officer decides that your claim is eligible, it is referred to the RPD for a decision. Once your claim has been referred to the RPD:

2. Make a claim at an IRCC office

You can make a claim for refugee protection at certain Immigration, Refugees and Citizenship Canada (IRCC) offices. If you choose to make a claim at an IRCC office, you must have all forms in the application package, as well as the BOC Form, completed and with you. Refer to the Completing Your Basis of Claim Form page for information about the BOC Form and what is required.

If the officer from IRCC decides that your claim is eligible, your claim will be referred to the RPD, and you will be given a Notice to Appear for a Hearing. This document will indicate when and where you must attend your hearing with the RPD.