An investigation into a complaint against a Refugee Protection Division Member found no breach of the Code of Conduct for Members of the Immigration and Refugee Board of Canada(the Code). The Complainant, who was legal counsel for the claimant, raised 3 allegations. Two of the 3 allegations were screened out, as one was related to scheduling and the other did not include enough information to be investigated.
The 3rd allegation, which concerned the Member's conduct, was investigated. The Complainant alleged that the Member refused to pause the hearing when the claimant felt unwell. The Ombudsperson found no evidence that such a request was made or denied, and the Chairperson agreed with the finding that there was no breach of the Code.