Member Complaint Form

​​​A complaint about the conduct of a member must be made in writing to the Director of the Office of Integrity by mail to this address: 

Office of the Ombudsperson ​
Immigration and Refugee Board of Canada
Minto Place, Canada Building
344 Slater Street, 14th Floor
Ottawa, Ontario
K1A 0K1

A complaint can also be made to the Office of the Ombudsperson by email.​

Please note that a Complaint Form is available to assist with this process. However, a complaint may be made without using that form.