| 1. The Refugee Appeal Division should consider a communiqué or professional development refresher to members on the use of an effective overview/summary at the beginning of each decision. | ✓ | On agenda at National Training Seminar | Acting Assistant Deputy Chairperson
Ottawa | Completed and Ongoing |
| 2. When drafting reasons for decision, members should remember to establish and remain focussed on the determinative issues. | ✓ | Included in new member training; and at professional development sessions | Acting Assistant Deputy Chairperson
Ottawa | Completed and Ongoing |
| 3. Members should be reminded that when drafting reasons for decision, wherever possible, personal identifiers or sensitive information that are not necessary to explain the reasoning in the decision should be avoided. | ✓ | Included in Sexual Orientation and Gender Identity Expression guidelines; discussion item during annual performance discussions | Acting Assistant Deputy Chairperson
Ottawa | Completed and Ongoing |