Appearance before the Standing Committee on Citizenship and Immigration (CIMM) - November 25, 2022

​​​​​​CIMM Appearance Table of Contents
  1. Opening Statement
    1. Introductory Remarks
  2. Materials related to CIMM Study
    1. Text of Committee Motion
    2. Summary of November 15, 2022, meeting with stakeholders, including UNCHR Representative
    3. Summary of November 18, 2022, meeting with Minister and IRCC officials
      1. Summary of November 22, 2022, meeting with stakeholders
    4. Committee Overview with Committee Member Bios
  3. System Health and Operational Awareness
    1. Intake, Wait Times, Inventory and Budget
      1. RPD Annex
      2. RAD Annex
    2. RPD Statistics
    3. RAD Statistics
    4. RPD Scheduing
    5. Irregular Border Crossers
  4. Key Issue Notes
    1. Growth and Transformation Agenda
      1. Growth and Transformation Agenda Placemat
    2. Asylum System Management Board
    3. Safe Third-Country Agreement Issue Note
      1. Safe Third-Country Agreement Information Sheet
    4. Funding
    5. Governor in Council Appointments and Reappointments
    6. Productivity – List of Key Measures
      1. Productivity Placemat
      2. Task Force on Less Complex Claims
    7. Quality Assurance Framework
    8. IRB Measures to Support Refugee Claimants
    9. Operations during COVID
    10. Digital Agenda
      1. Strategic Pillars and Core Foundations
    11. Virtual Hearings
    12. Member Complaints
      1. Quality Decision-Making
    13. Member Independence, Workload and Mental Health
    14. Diversity and Inclusion
  5. Media Stories, QPNs and previous CIMM notes
    1. Top Media Stories
    2. Active QPNs (a to g)
    3. Previous CIMM notes

Opening Statement

Introductory Remarks

Thank you, Madame Chair.

I am joined today by Ms. Roula Eatrides, Deputy Chairperson of the Refugee Protection Division (RPD) and Mr. Gary Dukeshire, Senior Counsel.

I know the Committee is particularly interested in the IRB’s refugee claim inventory and wait times, so I will get right to the point.

Operating Context

When I first appeared before you as the newly appointed Chair of the IRB in the fall of 2018, the Board was facing a very challenging operating context. A surge in refugee claims, both regular and irregular, had far outstripped the IRB’s annual processing capacity, leading to the largest backlog and the longest wait times in the IRB’s history.

At the time, our assessment was that without interventions, the backlog would reach well over 200,000 claims with wait times in excess of 6 years for a first level refugee decision by 2022-23. The system was on the brink of collapse.

As a result, in 2018-19, the IRB responded with developing an ambitious Growth and Transformation Agenda.

Growth and Transformation Agenda

Now into our fourth year of our plan, I wanted to share some key results and provide a sense of the challenges ahead.

Growth

First on “Growth”. Since 2018-19, the Board received significant temporary investments by way of successive federal budgets which allowed us to effectively double our decision-making output and better align IRB’s annual processing capacity with refugee claim intake. This was a massive scaling up in a short period of time.

This growth, coupled with internal efficiencies and the pandemic-related border restrictions, led to improved access to justice for existing claimants as measured by both the number of claims adjudicated and a reduction in wait times.

Most recently, Budget 2022 announced that the funds previously provided in recent budgets to the IRB on a temporary basis will be made permanent and that the IRB will also receive additional funds over two years to process additional claims. Subject to Parliamentary approval, these funds will both stabilize the organization at current levels and allow us to continue to grow to better meet increasing intake volumes.

Transformation

As part of our Transformation agenda, we have implemented a range of measures to improve both the efficiency and quality of our decision-making.

One area I wanted to highlight is our hearings operating model. The Board seized the opportunities presented by the pandemic to become a digital organization. In 2020-2021, during the height of the pandemic, the Board moved to a paperless and virtual hearings operating model. All files have since been digitized. Adjudicators now work almost entirely with digital files. An electronic portal has been built and is well adopted by the counsel community. And over 98% of our hearings are now held virtually, with a 96% satisfaction rate in post-hearing surveys.

Moving to a virtual hearings operating posture allowed the Board to both protect the health of our employees and those appearing before the Board while maintaining access to justice during the toughest days of the pandemic. It was key to keeping our inventories and wait times in check.

In fact, according to the latest UNHCR global trends report released this past June, Canada was 1 of only 4 countries over the previous year that was able to significantly reduce its inventory of asylum cases (by 25% in FY 21-22) at the refugee determination stage during the pandemic.

Results

As a result of new investments and measures introduced under our Growth and Transformation plan, both the Refugee Protection Division and the Refugee Appeal Division finalized more claims and appeals last year than ever before.

In 2018-19, when I first appeared at this Committee in this capacity, wait times were at two years and growing at a pace not previously seen. Today, wait times for new claimants are at 16 months, down 25% from where they were in 2018-19 and down almost 30% from their peak in 2020.

At the end of Q1 of this fiscal year, wait times at the IRB were at their lowest since 2016-17, prior to the unprecedented influx of claimants.

Given the operating context over the past few years, these are solid results.

Going Forward

Despite these positive developments at the IRB, I want to be clear: the tide has now clearly turned. The IRB and certainly the asylum system as a whole are once again under real strain.

As you have heard, the pending eligibility inventory at IRCC and CBSA is growing quickly. IRCC/CBSA intake this year is projected to be some 90,000+ claims, well beyond the system’s and IRB’s annual processing capacity of up to 50,000. Referrals to the IRB are now outpacing our annual processing capacity, leading once again to growing inventories and wait times, reversing hard-won gains.

As a result, all those involved will need to redouble our efforts to advance system-wide efficiencies and funding strategies to deal with these realities, improve access to justice, and better support Canada’s refugee determination system.

Thank you.

Materials related to CIMM Study

CIMM Motions related to the Conditions faced by Asylum Seekers Study

(Note: changes to the wording of the motion are reflected in bold)

Motion adopted on October 28, 2022:

It was agreed, — That the motion pertaining to the study of conditions faced by asylum-seekers, adopted by the committee on Friday, October 7, 2022, be rescinded and replaced with the following: That, pursuant to Standing Order 108(3)(b), the committee undertake a study as soon as possible on the conditions faced by asylum-seekers using the irregular administrative path maintained by the Safe Third Country Agreement; that the committee consider the safety, security and health of people and families of migrants who cross the Canada–United States border at Roxham Road in particular; that the committee invite the Minister of Immigration, Refugees and Citizenship to appear; that the committee hold no more than four meetings to hear witnesses; that the committee report its findings and recommendations to the House; and that pursuant to Standing Order 109, the government table a comprehensive response thereto.

Motion adopted on October 7, 2022:

The motion, as amended, read as follows:

That, pursuant to Standing Order 108(3)(b), the committee undertake a study as soon as possible on the conditions faced by asylum-seekers using the irregular administrative path maintained by the Safe Third Country Agreement; that the committee consider the safety, security and health of people and families of migrants who cross the Canada–United States border at Roxham Road in particular; that the committee hold no more than three meetings to hear witnesses; that the committee it report its findings and recommendations to the House ; and that pursuant to Standing Order 109, the government table a comprehensive response thereto.

Original motion read as follows:

Alexis Brunelle-Duceppe moved, — That, pursuant to Standing Order 108(3)(b), the committee undertake a study as soon as possible on the conditions faced by asylum-seekers using the irregular administrative path maintained by the Safe Third Country Agreement; that the committee consider the safety, security and health of people and families of migrants who cross the Canada–United States border at Roxham Road in particular; that the committee hold no less than five meetings to hear witnesses; and that it report its findings and recommendations to the House.

IRCC Summary of the Standing Committee on Citizenship and Immigration (CIMM) meeting of November 15, 2022

Meeting Information

Standing Committee on Citizenship and Immigration (CIMM)
Meeting No. 41Conditions Faced by Asylum-Seekers
November 15, 2022 from 3:30 p.m. to 5:30 p.m.

Committee Members

BQAlexis Brunelle-Duceppe (Lac-Saint-Jean, QC)
NDPJenny Kwan (Vancouver East, BC)
CPCBrad Redekopp (Saskatoon West, SK)
Tom Kmiec (Calgary Shepard, AB)
Michelle Rempel Garner (Calgary Nose Hill, AB)
Larry Maguire (Brandon—Souris, MB)
LPCSalma Zahid (Scarborough Centre, ON)
Marie-France Lalonde (Orléans, ON)
Shafqat Ali (Brampton Centre, ON)
Sukh Dhaliwal (Surrey—Newton, BC)
Arielle Kayabaga (London West, ON)
Fayçal El-Khoury (Laval—Les Îles, QC)

Witnesses Present

4:48 p.m. to 5:31 p.m.

United Nations High Commissioner for Refugees

  • Rema Jamous Imseis, Representative to Canada
  • Azadeh Tamjeedi, Senior Legal Officer and Head of Protection Unit

Alliance des Burundais du Canada

  • Appolonie Simbizi, Secretary General

Plattsburgh Cares

  • Janet McFetridge, Mayor of Champlain, New York

Takeaways

  • Due to a vote in the House of Commons and committee debate on motions, the committee only met with one panel of witnesses.
  • The committee adopted two motions. The first was moved by MP Kwan to invite the Minister of Immigration, Refugees and Citizenship to update the committee on the 2022 Annual Report on Immigration. The second motion was moved by MP Maguire for IRCC to submit monthly data claims to the committee.
  • Discussions focused on Roxham Road, specifically in relation to the Safe Third Country Agreement, the safety and security of asylum claimants, and others.

Summary

United Nations High Commissioner for Refugees (UNHCR) provided information on the role of the UNHCR in supporting nations and refugees alike. They shared data on global force displacement, noting that Canada receives less than 1% of the world’s refugees. They stated that Canada is well equipped and resourced to share safe access to asylum, and recognize the humane and dignified approach of Canadian authorities at the boarder.

Alliance des Burundais du Canada (ABC) discussed the publicity of Roxham Road, stating that the increase in its usage as an entry point has also augmented the debate around it. Overall, there is agreement that the situation stems from the poor asylum seeker protection system in the United States. They suggest that Canada would be dodging its responsibilities if it were to close Roxham Road without an alternative system to protect asylum seekers. ABC recommends that additional resources be added to these efforts to ensure that asylum seekers are being processed in a timely and humane manner.

Mayor Janet McFetridge, of Plattsburgh Cares (PC), shared the heartfelt encounters they had experienced on the United States side of the Roxham Road border crossing as they greeted people before they left for their journey to Canada. They painted an image of those fleeing the United States, sharing that refugees are most often scared, and running for their lives.

Questions and interventions by committee members focused on the following topics:

Safe Third Country Agreement (STCA)

  • In reference to STCAs, MP Ali (LPC) sought the UNHCR’s opinion on agreements between two countries to share responsibilities when it comes to welcoming asylum seekers. In response, the UNHCR stated they are in support of STCAs so long as certain safeguards are in place.
  • MP Ali (LPC) inquired whether there would be negative effects of closing down Roxham Road. PC expects that if this access point was removed, people will likely seek potentially more dangerous ways of entering Canada, such as through fields and the woods.
  • MP Brunelle-Duceppe (BQ) claims that many asylum seekers avoid regular border crossings in fear of being turned away due to the STCA. He sought concurrence from the witnesses to encourage the government to suspend the STCA. ABC argued that welcoming newcomers through unofficial points of entry may not be ideal, but it is the safest way.

Safety and Security

  • MP Rempel Garner (CPC) referenced a report tabled by the High Commissioner’s office that included statistics on the increasing cases of abuse in some UNHCR camps. She recalls previously meeting with Yazidis people in CIMM who had shared stories of abuse faced by majority ethnic communities in said camps. The UNHCR noted that they have zero tolerance for any kind of abuse, but was unable to speak to the specific report.
  • MP Brunelle-Duceppe (BQ) explained that Roxham Road allows for human trafficking, where criminal organizations are charging people up to $10,000 to bring them to the border.
  • MP Kwan (NDP) stated that the STCA forces people to use unsafe routes to get to Canada, rather than official border crossings. The UNHCR noted that despite it being an unusual entry point, Roxham Road currently meets the minimum legal requirements.

Other

  • MP Rempel Garner (CPC) questioned the UNHCR on whether the United States are a safe country for refugees, adding that some civil society groups have stated otherwise. The UNHCR shared that there is no perfect asylum system, however they work with nations to identify and communicate gaps that exist in hopes to develop solutions.
  • MP Kayabaga (LPC) asked what the United States and Canada can to better support asylum seekers crossing at the borders. ABC shared that many people who have crossed at Roxham Road were well integrated; many of which were able to go to school or work. She noted that the challenge lies in the way they are received at the border, suggesting that the government should provide further resources to RCMP or CBSA.
  • MP Brunelle-Duceppe (BQ) outlined the journey of an asylum claimant, the waiting times and hurdles they face while their application is processed. The UNHCR described the appeal process that is available to claimants and the options available to them.
  • MP Kwan (NDP) stated that people are forced to choose irregular entry points because the United States has the right to refuse individuals to asylum claims. The UNHCR shared that the United States recently repealed “the matter of AB”, to improve the decision making process related to gender-based and gang-related violence claims. The UNHCR continues to work bilaterally with the United States government on the way they determine refugee claims.

Motions

The committee debated the following motions:

  • Pursuant to Standing Order 108(2), the committee invite the Minister of Immigration, Refugees and Citizenship, and department officials to update the committee on the 2022 Annual Report to Parliament on Immigration, including Canada’s Immigration Levels Plan, 2023-2025. (MP Kwan)
    • The motion was unanimously adopted.
  • That, Immigration, Refugees and Citizenship Canada table, in both English and French, with the committee, until further notice, the previous month’s number of people entering Canada through non-official points of entry, who claim asylum, not later than the 5th of the month succeeding the data. (MP Maguire)
    • MP Lalonde moved to amend the motion for the data to be shared with committee not later than the 20th of the succeeding month (rather than the 5th).
      • The amendment was adopted.
    • The motion was adopted with amendments.

Summary of November 18, 2022, meeting with Minister and IRCC officials (Unedited copy)

[English]

The Chair (Mrs. Salma Zahid (Scarborough Centre, Lib.)): I call this meeting to order. Welcome to meeting number 42 of the House of Commons Standing Committee on Citizenship and Immigration.

Today we will continue our study of the conditions faced by asylum seekers. For today's meeting in our first panel I would like to welcome the officials from IRCC. I would like to welcome Ms. Christiane Fox, deputy minister, Mr. Scott Harris, associate deputy minister, Jason Hollmann, acting director general, asylum policy, and Michèle Kingsley, assistant deputy minister, operations. The officials will have five minutes for their opening remarks.

Ms. Fox, you have the floor and you can begin. You will have five minutes for you opening remarks and then we will go to a round of questioning.

[Français]

Mme Christiane Fox (sous-ministre, ministère de la Citoyenneté et de l'Immigration): C'est parfait. Merci beaucoup, madame la présidente.

[English]

I want to start today by acknowledging that I am here on the traditional and unceded territories of the Algonquin Anishinabe Peoples.

[Français]

Je suis Christiane Fox, sous-ministre d'Immigration, Réfugiés et Citoyenneté Canada. Je tiens à remercier le Comité de m'avoir invitée à comparaître aujourd'hui.

Comme mentionné, je suis accompagné de Scott Harris, Michèle Kingsley et Jason Hollmann.

Le Canada est une destination de choix pour les personnes provenant des quatre coins du monde à la recherche d'une meilleure vie. Nos communautés sont accueillantes, inclusives et diversifiées. Notre économie offre de nombreuses possibilités de travail et nous offrons une qualité de vie exceptionnelle.

[English]

We have seen significant demand to come to Canada, with 2021 being a record setting year for permanent immigration with over 405,000 new permanent residents.

For 2022 admissions are expected to pass 2021 in most immigration programs, including permanent residency, student visas, refugees, and family reunifications.

[Français]

Lorsque le Canada a levé ses mesures frontalières liées à la pandémie plus tôt cet automne, il y a eu une nouvelle vague d'arrivées en particulier à la rue Roxham.

[English]

It is important to note that Canada’s asylum system and refugee resettlement program are separate. The asylum system is for people making refugee protection claims from within Canada.

[Français]

Trois organisations, soit la Commission de l'immigration et du statut de réfugié, soit CISR, Immigration, Réfugiés et Citoyenneté Canada, soit IRCC et l'Agence des services frontaliers du Canada, soit l'ASFC, se partagent le mandat du système d'asile. De plus, la GRC joue un rôle actif dans la surveillance de la frontière entre les points d'entrée.

[English]

An asylum seeker entering a point of entry would be met by a CBSA officer. For irregular arrivals, an RCMP officer is the first point of contact upon crossing into Canada, before being transferred to CBSA to process their claim.

[Français]

IRCC traite les demandes d'asile présentées par des personnes se trouvant déjà au Canada de manière temporaire, par exemple, en tant qu'étudiant ou visiteur, qui décident ensuite de demander l'asile.

[English]

Asylum seekers can make their claim at a port of entry upon arrival, or online if already in Canada. If IRCC or CBSA determines an individual is eligible to make an asylum claim, the claim is then referred to the IRB to assess whether the claimant requires Canada’s protection.

[Français]

Les personnes dont la demande d'asile est jugée fondée par la CISR reçoivent le statut de personne protégée au Canada et elles peuvent ensuite demander la résidence permanente.

[English]

If an individual’s refugee claim is determined to not be well-founded, CBSA oversees the removal process. The individuals are released on condition to report for a future removal proceeding which is managed by the CBSA.

[Français]

Le système d'asile du Canada a été mis à rude épreuve en raison d'un nombre élevé et soutenu de demandeurs d'asile cherchant la protection de notre pays. Cette année, le Canada a déjà reçu plus de 62 000 demandes d'asile.

[English]

The Government of Canada continues to urge individuals to seek asylum in the first safe country they enter after fleeing persecution, as per the Safe Third Country Agreement, and to not resort to irregular crossings. Irregular routes can be dangerous and individuals may be subject to exploitation.

[Français]

Cependant, nous reconnaissons qu'un grand nombre de personnes ont continué à entrer au Canada de façon irrégulière à Roxham Road.

[English]

In response, the government has set up capabilities to process arrivals, conduct safety verifications, health screenings and to ensure that migrants are assessed for eligibility of their applications.

IRCC has been working to support CBSA in addressing the backlog to determine eligibility and admissibility to Canada.

[Français]

Le budget de 2022 a fourni aux partenaires 1,3 milliard de dollars sur cinq ans et 331,2 millions de dollars en permanence pour soutenir la stabilité et l'intégrité à long terme du système d'asile du Canada. Ce financement permettra de renforcer le système dans les années à venir.

[English]

Recognizing that the determination process can take time—and higher volumes are causing delays—Canada provides asylum claimants support throughout the process.

[Français]

Depuis le début de la pandémie, le gouvernement fédéral fournit un abri temporaire aux demandeurs d'asile au Québec et en Ontario dans des hôtels loués par IRCC.

[English]

These facilities were initially established to support public health needs by providing newly arrived, asymptomatic claimants with an appropriate place to meet quarantine and testing requirements.

[Français]

Pour soutenir la province de Québec et, surtout, la ville de Toronto, où les réseaux de refuges ont été surchargés par l'augmentation des volumes après le mois de novembre 2021, le gouvernement a permis aux demandeurs de rester dans les hôtels loués par IRCC jusqu'à ce qu'une place se libère dans un refuge ou que les demandeurs trouvent leur propre logement.

[English]

The federal government has also provided support to provinces and municipalities through the temporary interim housing assistance program to reimburse some of the costs for housing asylum claimants—

The Chair: Ms. Fox, can you please wind it up? Your time is up. Can you quickly wind it up?

Ms. Christiane Fox: Absolutely.

I would close by saying that I want to thank the committee for their work to support a very strong asylum system, ensuring that Canada remains one of the most welcoming countries in the world, and for your work more broadly.

Being new to the department, I've been looking at the reports of the committee.

I look forward to working with all of you and taking your questions today.

Thank you very much, Chair. It's back to you.

(1310)

The Chair: Thank you, Ms. Fox.

We will now go into our round of questioning. We will begin our round of questioning with Mr. Maguire. Mr. Maguire, you will have six minutes for your round of questioning. You can please begin.

Mr. Larry Maguire (Brandon—Souris, CPC): Thank you, Madam Chair.

I'm going to direct these questions to Ms. Fox. Thank you for your testimony.

Being a signature of the safe third country agreement, the Government of Canada's official position is that the United States is a safe third country.

Do you agree with that statement?

Ms. Christiane Fox: I do agree with that statement, yes.

Mr. Larry Maguire: In the past 12 months, has IRCC ever issued a statement, press release or circulated anything to foreign media that unequivocally states that in accordance with the safe third country agreement individuals currently in the United States should be filing for asylum there, rather than walking across the border?

Ms. Christiane Fox: I should take a look and see.

I joined the department in July. I can say that since July I have not seen any type of issuance from the department of that nature. I can definitely do a check. Since I've been here I have not seen that.

Mr. Larry Maguire: If you find some, can you table that with the committee, all of the communications products?

Ms. Christiane Fox: Absolutely.

Mr. Larry Maguire: Thanks.

Are you aware that Minister Goodale stated in 2018 that the Government of Canada wanted to negotiate with the American government to amend the safe third country agreement?

Ms. Christiane Fox: I think that in working very closely with the United States, we always stay in close contact with officials from the United States to make sure that since the inception of the agreement in 2004—

Mr. Larry Maguire: Excuse me, I have questions.

Were you aware that Minister Goodale in 2018 had made that request?

Ms. Christiane Fox: Yes.

Mr. Larry Maguire: Have you ever been part of any conversation on current efforts—this is more likely where you were looking at—to amend the safe third country agreement?

Ms. Christiane Fox: Our department has been in contact with officials from the United States, yes. I, personally, have not yet.

Mr. Larry Maguire: Has IRCC ever conducted any analysis or had any discussions on the specific language needed to amend the safe third country agreement, so individuals cannot walk across the border to claim asylum?

Ms. Christiane Fox: IRCC has been looking at the agreement in working with the U.S., absolutely.

Have we written any paragraphs in terms of changes to it? Not at this stage. We have been working very closely on the context.

Mr. Larry Maguire: You haven't put any specific language down to amend it and stop them from coming across the border?

Ms. Christiane Fox: No, we have not put such language down.

Mr. Larry Maguire: Can you please ask your officials to inquire if IRCC has produced any reports, memos or analysis on what would be needed to amend the safe third country agreement, so individuals cannot walk across the border to claim asylum? Table that with this committee.

Ms. Christiane Fox: Yes, we have definitely done some work in that regard and we can table that with the committee.
Mr. Larry Maguire: So you've had reports, okay. If you could do that, please, that would be helpful.

Are you aware that in 2018, Minister Hussen, after Mr. Goodale, travelled to other countries such as Nigeria to discourage people from flying to the United States for the sole purpose of then walking across the border to claim asylum in Canada?

Ms. Christiane Fox: I am aware that ministers did go to, I think you referenced Minister Hussen in Nigeria, to share information about the asylum system in this country, yes, absolutely.

Mr. Larry Maguire: And has IRCC ever been tasked to arrange for similar trips for the current minister?

Ms. Christiane Fox: Not to my knowledge, no.

Mr. Larry Maguire: In 2017, there was a dramatic increase in people walking across the border to claim asylum and the Liberal government dispatched Mr. Pablo Rodriguez and Mr. Emmanuel Dubourg to the United States to communicate to various communities about respecting Canada's asylum system.

Are you aware of these past efforts?

Ms. Christiane Fox: Yes, I am.

Mr. Larry Maguire: And I believe these efforts were helpful in encouraging people to not walk across the border to enter Canada. Can you please table with this committee any memos, documents and reports that IRCC conducted after these trips to determine if they were successful? Do you know if they reduced the flow?

Ms. Christiane Fox: We can take a look at the data from the flows after visits to see whether or not there are any changes or shifts that would be noteworthy.

Mr. Larry Maguire: The numbers of people crossing into Canada are higher today than they were back in 2017. So to date, has anyone in IRCC been asked to help arrange similar trips for MPs or other officials to discourage people from
walking across the border to claim asylum?

(1315)

Ms. Christiane Fox: We have not been asked to arrange such trips.

Mr. Larry Maguire: The numbers of people, though, have increased. Correct?

Ms. Christiane Fox: The numbers of peoples have increased, absolutely.

Mr. Larry Maguire: And your estimate for this year would be...is it the 50,000 that we've heard of, at Roxham Road?

Ms. Christiane Fox: From January to September, irregular crossings in this country have been at about 27,500. Total from January to September is 62,000, and we are anticipating our projections for the full year of both regular and irregular would be between 84,000 and 94,000. That's the projection at this point.

Mr. Larry Maguire: In 2017 IRCC was specifically monitoring foreign press and other misinformation circulating about Canada's asylum system which was contributing to the rise of people walking across the border. Is IRCC currently monitoring what is circulating in various media outlets or online about Canada's asylum system?

Ms. Christiane Fox: I think as part of our regular media monitoring we look at all data and information that could be useful to the department including any information on asylum.

Mr. Larry Maguire: So can you please table that with the committee, all relevant information that IRCC has collected?

The Chair: Sorry for interrupting, Mr. Maguire. Your time is up. Thank you.

Mr. Larry Maguire: Madam Chair, I just wondered if I could get a response to the tabling of that information?

The Chair: Yes, Ms. Fox?

Ms. Christiane Fox: I guess I'm not quite sure exactly what we would table in terms of all of our media relations activities, our reports. I'm not quite sure exactly what was requested.

Mr. Larry Maguire: Well, just the monitoring of what's being circulated in the various media outlets or online if you are following it as I think you indicated you were. I just wanted to know if we could have copies of that tabled for this
committee.

Ms. Christiane Fox: Yes. I think we can table, I'll take a look at the media relations reports and see what's relevant to the question, absolutely.

Mr. Larry Maguire: Thank you.

The Chair: Thank you.

We will now proceed to Mr. Dhaliwal.

Mr. Dhaliwal, you will have six minutes for your round of questioning. You can please begin. The floor is yours.

Mr. Sukh Dhaliwal (Surrey—Newton, Lib.): Thank you, and Ms. Fox, welcome to the new portfolio. It's not an easy file. I have dealt with immigration for the last 20 years. I tell you right now this is one of the most difficult files and good luck with this and the very best to you.

I will carry on with my friend Larry's questions on the safe third country agreement. Is there anything that you wanted to add that you haven't added? I'm open to comments, to discussions about modernizing this agreement.

Ms. Christiane Fox: Thank you for the question.

It is, indeed, a very complex organization, and I look forward to working with a team here and others.

What I would say is the objective of the Government of Canada, in working with the United States on the Safe Third Country Agreement, is really to find a system that is compassionate, fair and a good way to handle asylum claims. In our bilateral conversations with the United States is a process, an orderly process, for us to work together to ensure the processing of asylum claims along our shared border is done in a humane way. That's one of the important parts of why it's integral for us to be working in lockstep with the United States.

Mr. Sukh Dhaliwal: It is economically imperative that Canada supports those who are coming to Canada, whether they are coming as immigrants, asylum seekers or refugees. What are the economic benefits for the entire country because of these people coming to Canada?

Ms. Christiane Fox: Especially in light of some of the labour challenges we're seeing across the country, immigration is a big part of what Canada's response will be to that. One of the things I would share with the committee is around the issuance of work permits for asylum seekers. That's an important part. As people wait for their processing, which can be timely, we can integrate these individuals into the workplace, and that's something that IRCC is very dedicated to doing.

Mr. Sukh Dhaliwal: Do you have numbers dollar-wise how much the government has budgeted and allocated for the months and the years ahead towards the migration you talked about?
Ms. Christiane Fox: Yes, absolutely.

In terms of funding overall—and I would say we work in very close partnership here at IRCC with the CBSA and the IRB in terms of the processing required of managing the asylum workload—just recently in Budget 2022, the government invested $1.3 billion over the next five years and $331.2 million ongoing to the supports required for asylum seekers from
all three organizations.

(1320)

Mr. Sukh Dhaliwal: What else can the Government of Canada do to help and assist asylum seekers once they're already in Canada?

Ms. Christiane Fox: Those supports are essential. It's about assess to education, access to health care, social services, like shelters or legal aid. Really, the government works very closely with provinces and territories because provinces and territories do manage some social supports, some manipulates not-for-profit organizations as well. We work with them, and, from a federal government standpoint specifically, what I would point to is the interim health benefits we offer asylum seekers, as well as the interim supports for housing. Again, this is something we do in close collaboration with the provinces, including the Province of Quebec, which has seen a lot of pressure obviously. These are the types of things we try to do in terms of supporting. It goes without saying that for children who come with their parents seeking asylum, they do have access to education without any type of permitting involved.
These are some of the examples of the supports.

I would also say, as part of the health supports that are provided, mental health supports are also included in that.

Mr. Sukh Dhaliwal: Thank you.

I'm sure you have heard there are many refugee claimants whose claim was dismissed and they are still in Canada and the government can't send them back to their respective countries where they have come from. But they have contributed enormously to Canada. They are here for many, many years, they have learned French, they have learned English, and they are working and they have work permits.

What alternative pathways or streams can the IRCC bring to help those who are the failed the refugee claimants or the [Inaudible] who are seeking asylum here?

Ms. Christiane Fox: It's an excellent question.

As you may have seen in the minister's mandate letter, the department is looking to see what we can do for some of these either failed claimants or undocumented workers who remain in this country. We are looking at what are some of the pathways, what are some of the possibilities to address undocumented workers, because of the vulnerability they can represent. One program I would also note during the last few years is the guardian angels program, which was a temporary public policy put in place during the pandemic to provide a permanent residence pathway for those who are pending or failed asylum refugee claimants who worked in direct patient care, and their family members. That's an example of how the department is looking at some of these very challenging issues.

Mr. Sukh Dhaliwal: There are many [Inaudible] place the same issue as well. [Inaudible] is key to our economy and I hope you will consider those as well and you amend it.

[Français]

M. Alexis Brunelle-Duceppe (Lac-Saint-Jean, BQ): J'invoque le Règlement, madame la présidente.

[English]

The Clerk of the Committee (Ms. Stephanie Bond): On a point of order.

Mr. Brunelle-Duceppe.

[Français]

M. Alexis Brunelle-Duceppe: Madame la présidente, l'interprète me glisse à l'oreille qu'il y a un problème de son chez mon bien estimé collègue, M. Dhaliwal. Il faudrait peut-être régler cela pour pouvoir continuer et faciliter le travail de nos interprètes.

[English]

The Chair: Time is up for Mr. Dhaliwal.

Was there interpretation available for his comments or do we have to go back? [Français]

M. Alexis Brunelle-Duceppe: Ça va aller. C'était juste à la fin. On va juste s'assurer que cela ne se reproduise plus. Merci beaucoup.

[English]

The Chair: Okay.

Mr. Dhaliwal, can you quickly take a minute to go through the tail end of your round of questioning?

Mr. Sukh Dhaliwal: The last question was, what are some of the immigration pathways [Inaudible] the IRCC can bring to help, not necessarily the undocumented workers but the people who are documented create refugee cases and who have been in Canada for many years and have learned French and English?

Those are the people I'm talking to. Hopefully, the deputy minister will address that.

Ms. Christiane Fox: Yes. Thank you. What I was indicating is that the department and in Minister Fraser's mandate letter there is a mandate commitment to look at regularizing some of these people and have programs and pathways put in place in order to address some of these vulnerable people who are either failed asylum claimants or are undocumented.

One of the programs that I referred to was the Guardian Angels. It was a temporary public policy put in place during the pandemic to provide a permanent residency pathway for those who had failed or pending asylum, refugee claims, and who were in direct patient care along with their family members.

That's just one example.

The department is going to be doing a lot of policy work in terms of how to address some of these challenges.

Mr. Chair, I think it was also noticed for us to take a look at the trucking industry and perhaps the vulnerability of some of those workers.

We will definitely take that back.

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The Chair: Thank you.

Your time is up, Mr. Dhaliwal.

We will now go to Brunelle-Duceppe.

Mr. Brunelle-Duceppe, you can please begin.

You will have six minutes for your round of questioning.

[Français]

M. Alexis Brunelle-Duceppe: Merci, madame la présidente.

Merci aux témoins qui sont présents avec nous aujourd'hui pour cette importante étude. J'ai plusieurs questions et je vais d'abord m'adresser à M. Fox.

J'aimerais connaître le taux de refus les plus récents possible que vous avez pour les demandes d'asile déposées en passant par Roxham.

Mme Christiane Fox: Je m'excuse, j'ai juste les pourcentages.

M. Alexis Brunelle-Duceppe: Ça me va, les pourcentages.

Mme Christiane Fox: Le taux de refus en général...

M. Alexis Brunelle-Duceppe: Oui, celui de ceux qui sont passés par Roxham et qui au bout du compte ont été refusés.

Mme Christiane Fox: Je vais vérifier, je ne l'ai pas sur moi exactement. C'est peut-être dans mes données ici.

M. Alexis Brunelle-Duceppe: Dès que vous l'aurez, vous nous le donnerez. Entretemps, je vais continuer avec mes questions.

J'aimerais aussi connaître le taux de répartition des demandeurs d'asile dans les plus grandes villes du Canada, y compris le Québec.

Est-ce que le temps d'attente est inclus dans mon temps, madame la présidente?

Mme Christiane Fox: J'en suis désolé.

Vous voulez donc savoir le taux des refus en premier lieu puis le taux de répartition de ceux qui se retrouvent à Québec comparativement à d'autres grandes...

M. Alexis Brunelle-Duceppe: En fait, je veux savoir le taux de répartition des demandeurs d'asile dans les plus grandes villes du Canada, y compris évidemment le Québec. Si vous le trouvez, vous allez nous le donner.

Mme Christiane Fox: De façon irrégulière, je dirais que la grande proportion passe par Roxham. Je dirais presque dans le 90 %.

M. Alexis Brunelle-Duceppe: Parfait, merci beaucoup.

Quel est actuellement le délai de traitement pour les demandeurs d'asile qui passent par Roxham? Combien de temps est- ce que cela prend, avant qu'on donne une décision?

Mme Christiane Fox: C'est retardé à cause du traitement. Cela pourrait prendre jusqu'à 18 mois. Une des mesures qu'on a mise en place...

M. Alexis Brunelle-Duceppe: Attendez, je ne parle pas des permis de travail. Je parle des demandes d'asile. J'ai entendu que des gens qui sont ici depuis quatre ans viennent d'avoir leur...

Mme Christiane Fox: Oui, absolument. Je pensais que vous parliez des permis de travail. Essentiellement, cela pourrait prendre des années. Cela dépend aussi de la complexité des cas...

M. Alexis Brunelle-Duceppe: Il doit y avoir une moyenne. Vous devriez avoir ces chiffres normalement.

Mme Christiane Fox: Oui.

Si vous me le permettez, j'aimerais simplement vérifier.

Je vais me tourner vers mon équipe pour savoir si quelqu'un aurait le pourcentage exact en termes de temps.

M. Alexis Brunelle-Duceppe: Normalement, c'est dans...

Mme Christiane Fox: Pour la Commission de l'immigration et du statut de réfugié du Canada, ou CISR, c'est environ 26 mois, en général.

M. Alexis Brunelle-Duceppe: C'est donc en moyenne, 26 mois. Cependant, on a des gens pour qui c'est beaucoup plus longtemps que cela.

D'accord. Merci.

Vous m'avez dit que c'était 18 mois pour le délai d'obtention du permis de travail présentement.

Mme Christiane Fox: Cependant, nous venons cette semaine de faire un changement important sur lequel je pourrais informer le Comité.

Essentiellement, la façon de fonctionner était la suivante: les permis de travail n'étaient seulement donnés, une fois que la référence était donnée à la CISR. C'est cela qui faisait que nous avions le délai de 18 mois.

Nous avons devancé la décision. Une fois que nous avons les biométriques et l'examen médical de fait, nous serons dorénavant capables de faire le permis de travail, ce qui diminuera le délai de 18 mois à environ 1 mois. Nous allons essayer de le faire encore plus vite, parce nous avions évidemment remarqué le problème du délai de 18 mois pour l'obtention du permis de travail.

M. Alexis Brunelle-Duceppe: Pour cela, nous n'avons pas encore la preuve que cela fonctionne.

Mme Christiane Fox: Pas encore.

La politique publique a été lancée le 16 novembre. Cela va donc être effectué dorénavant.

M. Alexis Brunelle-Duceppe: D'accord. Parfait.

Il n'y a pas encore de chiffres là-dessus pour voir que cela fonctionne vraiment.

Mme Christiane Fox: Non. Pas encore.

M. Alexis Brunelle-Duceppe: D'accord. Merci.

Le délai de 26 mois m'intéresse beaucoup. En tout cas, je demanderais à vos gens d'être certain et de vérifier que le délai de traitement prend vraiment 26 mois pour une demande d'asile. En passant par le chemin Roxham, cela me paraît bas, mais je vous fais confiance.

Pouvez-vous expliquer au Comité comment les demandes d'asile des gens venant des États‑Unis fonctionnaient, avant la mise en place de l'Entente sur les tiers pays sûrs? Quel était le processus avant 2004?

(1330)

Mme Christiane Fox: Il faudrait que je vérifie. Je ne sais pas si M. Hollman le sait.

Nous devrions vous revenir avec cela parce qu'avant 2004, cela va demander un peu de recherche.

M. Alexis Brunelle-Duceppe: Je ne peux pas croire que personne dans votre ministère ne sait pas comment cela fonctionnait avant l'Entente pour faire une demande d'asile en passant par les États‑Unis.

Excusez-moi, mais, à un moment donné, il faut connaître ses dossiers.

Personne ne sait comment fonctionnaient les demandes d'asile provenant des États‑Unis avant 2004. Le ministère me confirme-t-il bien cela?

Mme Christiane Fox: C'est plutôt parce qu'avant, c'était vraiment la Commission de l'immigration et du statut de réfugié du Canada, ou CISR, qui s'en occupait et non pas IRCC. C'est alors un peu à cause de la distinction des tâches, mais nous pouvons vous revenir avec cela et vous donner les détails pour le ministère.

M. Alexis Brunelle-Duceppe: Parfait.

Ce serait le fun que vous soyez au courant de tout cela, parce que vous nous dites que vous voulez travailler à moderniser l'Entente et que vous avez des rencontres à ce sujet, mais, si vous n'êtes pas capable de savoir comment cela fonctionnait avant l'Entente, cela va être difficile de la moderniser en ne sachant pas comment cela fonctionnait avant.

Je voulais seulement savoir si, en 2004, faire une demande d'asile en provenance des États‑Unis fonctionnait bien.

Mme Christiane Fox: Vous avez absolument un bon point.

Nous allons vous revenir avec la réponse. En même temps, le contexte mondial a énormément changé. Même si cela fonctionnait bien en 2004, cela ne voudrait pas nécessairement dire qu'un système identique pourrait fonctionner en 2022.

M. Alexis Brunelle-Duceppe: Tout à fait, mais, pour cela, il faudrait savoir comment cela fonctionnait.

Or, ce que vous êtes en train de me dire, c'est que votre équipe n'est pas au courant, de savoir comment cela fonctionnait. Cela, c'est un très gros problème, quand vous participez à des réunions pour moderniser une entente. Si on veut moderniser l'Entente, c'est donc dire que, présentement, cette entente ne fait pas votre affaire, oui ou non?

Mme Christiane Fox: Je pense qu'en ce moment, ce que nous voyons sur le chemin Roxham fait en sorte qu'effectivement, il faut continuer les conversations, parce que les tendances démontrent qu'il y a en effet des problématiques, incluant le volume irrégulier de chemin Roxham.

M. Alexis Brunelle-Duceppe: D'accord.

Quand vous dites qu'« il faut continuer les discussions », vous...

[English]

The Chair: I'm sorry for interrupting, Mr. Brunelle-Duceppe. Time is up. We will now proceed to Ms. Kwan.
Ms. Kwan, you will have six minutes. You can please begin.

Ms. Jenny Kwan (Vancouver East, NDP): Thank you very much, Madam Chair. Thank you to the witnesses—the officials—for coming to our committee.

Could the officials advise, what is the first document that asylum claimants receive when they first arrive in Canada?

Ms. Christiane Fox: I recently went to Roxham Road. I think I can say that the first point of contact is the RCMP.

Ms. Jenny Kwan: I'm sorry, could I just get the answer to the question?

What is the document that IRCC issues to them when they first arrive?

Ms. Christiane Fox: The document itself, okay.

I think that there are a number of documents. IRCC would be the third person that would issue one. They would see, essentially, the RCMP and then CBSA.

Ms. Jenny Kwan: You did not provide the document that IRCC provides. Could I get that answer, please?

Ms. Christiane Fox: Yes. It's the acknowledgement of claim. That is the name of the document that they receive from IRCC.

Ms. Jenny Kwan: Is this a new practice, in issuing the acknowledgement of claim?

Ms. Christiane Fox: A new practice? No.

Ms. Jenny Kwan: When does the asylum seeker get what is known as their “brown paper”, the refugee protection claimant document?

Ms. Christiane Fox: Usually it's when they go to their follow-up appointment at the IRCC office and that's usually about two weeks later.

Ms. Jenny Kwan: Is that the current time period to which people will get that, two weeks later?

Ms. Christiane Fox: Yes, from what I had seen when I did the visit, it was about a two-week, and maybe it's a little bit less or more, depending, but it's approximately two weeks.

Ms. Jenny Kwan: One of the witnesses who will appear before the committee has sent in a document to indicate that in fact it's taking much longer than that for them to get what's known as the “brown paper”. The process has now added an
additional 12 to 24 months before they could get it. If they can't get that document, that means the claimant cannot access the interim health program. For example, they can't get their identification to try and seek employment. Is that the reality right now, where people are waiting that long to get that brown paper document?

Ms. Christiane Fox: I think it would depend, and apologies for the complexities, but I think it would depend on if the CBSA referred, or whether or not we received. I think depending on who has processed them, there could be a change.
That's why we have been trying to really coordinate with the CBSA and the RCMP. I've written down the 12 to 24 months based on what the testimony has said and I'll go back and check, but our understanding was that for the IRCC processes it was shorter than that.

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Ms. Jenny Kwan: From what I understand, it used to take three to six weeks for people to get an appointment to get their brown paper document. It's now taking 16 to 18 months to get that appointment and then on top of that, in addition to the acknowledgement-of-receipt document, they're now being issued an “entry for further examination document”. That is because CBSA is unable to process their claim in a timely fashion.

Then in total, people are now faced with a 12-24 month delay before they can get that document. In the meantime, what they have to do is to apply for income assistance through the province to just survive. You can imagine the hardship that's related to that.

My question is, why can't the government issue that brown paper document on arrival so people can actually get on with starting their legal process, and then of course being able to survive and access the necessary services?

Ms. Christiane Fox: Thank you for that.

I think that, just in terms of access to services, there are services right away upon arrival, including housing services and supports. There isn't a delay, but I will definitely go back and see what can be done in terms of accelerating the brown paper, seeing what the delays are, and what flexibilities we have.

Ms. Jenny Kwan: Yes, and if committee could get the information on what is the actual delay, not just from your visit, but in actuality in terms of the practice, because on the ground if a refugee centre who's dealing with claimants day in and day out regularly are seeing this significant shift in timelines, which is causing huge problems for people, so it would be good to get the data on what is the delay and the process for each step and how long it takes. Then we can get a clear picture of what's going on and what more can be done to expedite this.

The other question is, in your negotiations with the United States on modernizing—the government likes to use the term “modernizing” the Safe Third Country Agreement—Canada used to provide an exemption for sending people back to their country of origin that is deemed to be unsafe. We used to have an exemption and that exemption was taken away by the Harper administration in 2009. Is there any discussion in reinstating that exemption?

Ms. Christiane Fox: I think that in light of the negotiations being sort of bilateral negotiations, I don't want to get into what could be or not be put on the table. I think what I can say is that we're looking at all elements to improve the STCA, but I wouldn't want to get into specifics just in light of the bilateral conversations that are taking place.

Ms. Jenny Kwan: Well, more specifically, what's happening right now is that Canada is turning away and sending people back who face gender-based claims, for example, or other vulnerable classes of people. They're being turned back because of exemptions being taken away. You can imagine, people who face gender-based violence are being sent back to their country of origin to face gender-based violence because the United States does not recognize it and Canada will not provide an exemption to it. These are huge problems. The NDP takes the view that the safer country agreements should be—

The Chair: I'm sorry for interrupting, Ms. Kwan.

Ms. Jenny Kwan: —should be [Inaudible] at minimum suspended if not eliminated. The government should be taking that action.

The Chair: Ms. Kwan, your time is up. Thank you.

We will now proceed to Mr. Lloyd. Mr. Lloyd you have five minutes for your round of questioning. Please begin.

Mr. Dane Lloyd (Sturgeon River—Parkland, CPC): Thank you, Madam Chair.

Is deterring asylum claimants who cross at an irregular crossing like Roxham Road a priority of your department and this government?

Ms. Christiane Fox: The message is always that we would like to have people claim asylum at ports of entry in this country. That is our message, absolutely, because it is [Inaudible].

Mr. Dane Lloyd: So you would agree that deterrence is one of your priorities.

Ms. Christiane Fox: I would say that we absolutely look to ensure that people take safe passages to claim asylum in this country, yes.

Mr. Dane Lloyd: Does your department have any programs to deter people from undertaking this dangerous journey in the first place?

Ms. Christiane Fox: I think there is information-sharing about safe ways to seek haven in this country. I think that we continuously demonstrate a record in this country of accepting asylum claimants, and I think we share information around a safe way to do that.

(1340)

Mr. Dane Lloyd: But are you spending any money to share this information with people coming from countries that we have identified are the source of irregular claimants? Is there any money being put into sharing that information so that people will choose not to come in the first place?

Ms. Christiane Fox: I think there's always capacity-building that we do in terms of sharing information about the proper channels [Inaudible] follows.

Mr. Dane Lloyd: How much money...?

Ms. Christiane Fox: So in terms of investment, it's part of our international protection systems or our information flows that could have some of this but would have other types of—

Mr. Dane Lloyd: How much is the government spending to educate people to try to deter them from coming to this country irregularly?

Ms. Christiane Fox: I don't have that dollar figure. I think it would part of the broader information packages.

Mr. Dane Lloyd: Is it anything? Is it zero dollars?

Ms. Christiane Fox: There is work done in terms of information and capacity-building in other countries, absolutely. It's not zero dollars.

Mr. Dane Lloyd: Okay, it's not zero dollars.

How much of the $1.2 billion in new funding that's been announced is dedicated to reducing the Immigration and Refugee Board wait times that you admit take over two years?

Ms. Christiane Fox: I'd have to get the exact breakdown of how much the IRB is getting. I'm sure they can speak to that.

Mr. Dane Lloyd: Can you please provide this committee with that information?

Ms. Christiane Fox: Yes, I can.

Mr. Dane Lloyd: Do you agree that if we were to cut down this two-year-plus claims process to a process that took a matter of weeks or possibly months at most, this would prove to be an effective deterrent to bogus claimants who come to this country?

Ms. Christiane Fox: I think it's hard to answer that question. I think what I would say is that we want to have an asylum system that is efficient, nimble, flexible and responsive to the demands we get. I think right now we don't have that. So we have to work with our CBSA and IRB colleagues to improve this system and the processing so that we don't have these delays.

Mr. Dane Lloyd: What efforts are being undertaken to reduce those wait times right now?

Ms. Christiane Fox: I think I would say that a good example of it is that, given the fact that it was 18 months to get a work permit, the department has just put in place a public policy to reduce that time to one month [Inaudible] people who need a work permit.

Mr. Dane Lloyd: That's for the work permit. I understand. But what is being done to reduce the two-year-plus wait time for hearing these asylum claims?

Ms. Christiane Fox: I think that would be better placed with the IRB. I can't speak to what their efforts are specifically on [Inaudible].

Mr. Dane Lloyd: Do you know if any money—

Ms. Christiane Fox: Yes, there is.

Mr. Dane Lloyd: —is being put forward to reduce these wait times?

Ms. Christiane Fox: Absolutely.

Mr. Dane Lloyd: Can you please provide this committee with information on additional resources that are put in towards reducing asylum claim wait times as well as the number of full-time equivalents that have been hired to reduce this backlog?

Ms. Christiane Fox: Absolutely. I can say that Budget 2022...$1.3 billion. The Fall Economic Statement of 2020...$780 million. Budget 2019...[Inaudible]—

Mr. Dane Lloyd: But you don't know how much of those big numbers are actually being spent on these specific measures that I've asked about? Is that correct?

Ms. Christiane Fox: Do you mean the breakdown of the processing specifically?

Mr. Dane Lloyd: Yes.

Ms. Christiane Fox: I don't have it here, but we do have them, yes.

Mr. Dane Lloyd: I guess with my final time, my other question is that I see in the estimates here that about $87 million was spent on providing temporary accommodations to unvaccinated, asymptomatic travellers during the time when quarantine hotels were the policy of this country. Were there ever any efforts made to ask those people who were participating in these quarantine hotels if they could pay for the hotels themselves?

Ms. Christiane Fox: I think that, just given the public health risk, there was a decision made for the government to pay for the hotels and just given the levels that we're seeing now, the government has agreed to continue to pay.

Mr. Dane Lloyd: So for a regular—

The Chair: Sorry for interrupting, Mr. Lloyd. Your time is up.

Before we go to our next member, I just want to clarify and let everyone know that when asking a question you should allow the other person to respond. If you speak over them then it becomes very difficult for the interpreters to interpret. Please allow the person to respond to your question and then speak. That is just a request of all the members.

Now we will proceed to Ms. Saks. Ms. Saks, you will have five minutes for your round of questioning. Please begin.

Ms. Ya'ara Saks (York Centre, Lib.): Thank you, Madam Chair.

Through you, Madam Chair, to the officials, I actually had the opportunity to explore Roxham Road recently at the ethics committee. Roxham Road itself is actually a number of kilometres from the Saint-Bernard-de-Lacolle border crossing.

Knowing that the volumes have dramatically increased in 2022 even higher than prepandemic numbers, do you believe that closing Roxham Road would be a responsible solution to the thousands of asylum seekers, including children, who are seeking safety in Canada despite knowing the dangers when they cross at Roxham Road and that they will be out in the cold on a road with maybe about four or five houses around them? Knowing the dangers of going through this avenue, they still take it knowing that they are a distance from the Saint-Bernard-de-Lacolle border. Do you think that we should be closing it?

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Ms. Christiane Fox: I think that we have to have a system that works for the most vulnerable. When we look at the asylum claimants, you're absolutely right. People are taking great risks to cross either at Roxham or at other border crossings. I think that Canada has to think about how do we organize ourselves to protect the most vulnerable. Our view is that the points of entry are the safest way in which a person can make an asylum claim in this country. As such, we need to kind of build a system that can respond to that.

We are not closing Roxham Road right now. We need to efficiently deal with what we're seeing right now, which is the reality on the ground of every day up to 100 or more are crossing. Therefore, we have the systems in place. We're working with our partners at the RCMP and the CBSA.

You're absolutely right that these are very desperate people coming through and so we try to provide those supports. That's what we'll continue to do.

Ms. Ya'ara Saks: Great, thank you.

Just launching off of that, we know that asylum seekers are fleeing governments who persecute them. They also face tremendous dangers in crossing the borders. I think everyone in this room can recall the story about the family who died at the Manitoba border in the freezing cold, not even within the last two years. I've heard stories of women giving birth nearly at the border, even at the Roxham Road crossing, so the dangers are real.

What measures do you think we need to take to make life easier for them when they enter Canada so vulnerable, without having to risk their lives in this manner?

Ms. Christiane Fox: Absolutely. What I would say is that we need to continue to offer supports in terms of that access to education, access to health care; access to shelter and housing. We recognize that there is a lot of pressures on housing, just more broadly. However, that's why the government has continued to provide the interim housing program because it's such an essential part of protecting people.

I think that access to education and study permits for those who need it, access to work permits, are all ways that the government can continue to provide those supports to the asylum seekers and not only for a short duration of time, but if we can provide open work permits that allows them to contribute and that allows them to perhaps start thinking about the supports differently in terms of what they can do for themselves and their families.

I would say that everything we put in place with respect to education and work permits helps to build the stability that they so very much need in order to continue to do what they need to do for themselves and their families.

Ms. Ya'ara Saks: Thank you for that.

Some of my colleagues were talking about the volumes. Let's just keep it in perspective here. When I look at the numbers, just for Quebec alone, if you look at 2022 which is only January to September; comparatively to even 2019, prepandemic, 2022 is tracking at almost 27,000 coming through Quebec as opposed to, in 2019, 16,000. That is an almost 11,000-person increase in a relatively short period of time. Particularly at Roxham Road, I have heard numbers as high as 400 a day, 500 a day, coming through that border at peak times; less at other times, obviously.

With the number of asylum seekers crossing at Roxham Road increasing over the years, how can we improve the immigration system resources to ensure that asylum seekers are efficiently resettled and integrated into the country and can contribute to our communities? You have alluded to some of those measures with visas and so on, but even at the border itself there have been some measures that have been put into place.

Ms. Christiane Fox: I think the investments that we've received in order to increase the efficiency for processing—which I recognize we're not there yet, we need a lot of work to get there—but if we can have an efficient system that can actually deal with people upon arrival, for them to be in a position to be assessed by the IRB in a short time frame, to then once they either become a protected persons or they can move to a permanent residency and eventually citizenship, that's the stability that we hope that these people will go through as part of their journey. I think that in order to do that—

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The Chair: Sorry for interrupting, Ms. Fox. The time is up for Ms. Saks.

Ms. Ya'ara Saks: Thank you, Madam Chair.

The Chair: Thank you, Ms. Saks.

We will now proceed to Mr. Brunelle-Duceppe for two and a half minutes. Mr. Brunelle-Duceppe, you have the floor.

[Français]

M. Alexis Brunelle-Duceppe: Merci, madame la présidente.

Je veux juste souligner que je n'ai toujours pas de réponse concernant le taux de refus des demandeurs d'asile qui ont passé par le chemin Roxham. Également, je n'ai toujours pas de réponse quant à la répartition des demandeurs d'asile.

Alors, j'espère que les fonctionnaires pourront nous fournir cette information plus tard.

Vous avez parlé d'une politique qui ferait passer les délais des permis de travail de 18 mois à un mois, dans une politique temporaire.

Est-ce que c'est parce que vous vous attendez à une augmentation de personnes qui voudront traverser la frontière de façon irrégulière?

Mme Christiane Fox: En fait, c'est vraiment pour aider ceux qui arriveront, mais aussi ceux qui sont déjà dans le système.

M. Alexis Brunelle-Duceppe: Donc, vous ne vous attendez à aucune augmentation pour les prochains mois.

Mme Christiane Fox: En fait, nous regardons le volume d'arrivants tous les jours. Comme je le disais dans mes projections, nous faisons face à des chiffres très élevés pour cette année. Donc, nous travaillons en conséquence.

M. Alexis Brunelle-Duceppe: Merci.

Vous avez beaucoup parlé des négociations afin de moderniser l'Entente sur les tiers pays sûrs. Combien de réunions avez- vous tenues au sein du ministère pour discuter de la modernisation de l'Entente, depuis 2019?

Mme Christiane Fox: Je suis arrivée en poste en juillet, mais je pourrais vous donner une liste...

M. Alexis Brunelle-Duceppe: Est-ce que tous ceux qui sont présents ici, aujourd'hui, sont arrivés au mois de juillet?

Mme Christiane Fox: Non.

M. Alexis Brunelle-Duceppe: Donc, il y en a qui ont participé à ces réunions

Mme Christiane Fox: La dernière rencontre a eu lieu au mois de septembre, je crois.

M. Alexis Brunelle-Duceppe: Cependant, les gens qui vous accompagnent aujourd'hui ne sont pas en poste depuis le mois de juillet seulement.

Est-ce qu'ils pourraient nous dire combien de réunions ont eu lieu sur la modernisation de l'Entente sur les tiers sûrs, depuis 2019?

Mme Christiane Fox: Non, mais je pourrais vous revenir avec une liste de rencontres qui ont eu lieu. Cependant, il faut comprendre que ce sont des négociations bilatérales entre le Canada et les États-Unis et il y a une certaine confidentialité en matière d'information.

M. Alexis Brunelle-Duceppe: Je sais que vous en avez parlé dans votre allocution, mais à combien vous attendez-vous, en 2023, en ce qui a trait au nombre d'entrées irrégulières?

Mme Christiane Fox: Pour les chiffres sur les entrées régulières et irrégulières, nous nous attendons à un nombre entre 84 000 et 94 000.

M. Alexis Brunelle-Duceppe: Quel serait le nombre d'entrées irrégulières?

Mme Christiane Fox: Jusqu'à présent, les entrées irrégulières se chiffrent à environ 27 000. En ce moment, il y en a 55 000 ou 62 000 au total.

M. Alexis Brunelle-Duceppe: Vous parlez de 62 000 entrées irrégulières pour 2022. Est-ce exact?

Mme Christiane Fox: Ces chiffres sont seulement de janvier jusqu'à la fin septembre. Il s'agit de 62 000 réguliers et irréguliers.

M. Alexis Brunelle-Duceppe: Excusez-moi de vous interrompre, mais je m'explique.

Je parle seulement des entrées irrégulières. Donc, j'ai compris que c'était 27 000, mais à combien vous attendez-vous pour toute l'année?

J'imagine que vous faites des projections au ministère. Alors, quelles sont les projections pour l'année 2022 au complet, pour les entrées irrégulières?

Mme Christiane Fox: Probablement, environ 50 000.

M. Alexis Brunelle-Duceppe: Merci beaucoup.

[English]

The Chair: Sorry for interrupting. The time is up, Mr. Brunelle-Duceppe. We will now go to Ms. Kwan. Ms. Kwan, you will have two and a half minutes. Please begin.

Ms. Jenny Kwan: Could the official tell us what the processing time is right now for asylum seekers who are crossing over irregularly into Canada?

Ms. Christiane Fox: I'll turn to Michèle Kingsley for this one.

Ms. Michèle Kingsley (Assistant Deputy Minister, Operations, Department of Citizenship and Immigration): Thank you, Chair.

I think it depends on what exact process that you want to know about. The deputy has spoken about the fact that—

Ms. Jenny Kwan: Sorry, could I get the entire process? How long is it taking for someone to go through the IRB processing, for it to be completed? What's the average processing time?

Ms. Michèle Kingsley: I believe the deputy indicated earlier that, on average, right now it's taking 26 months. That would really be a question to pose to the IRB.

Ms. Jenny Kwan: Could the officials provide us with all of the data on the information around the processing timeline? Could we also get information on the top countries of origin in terms of asylum-seekers whose claims have been denied and rejected?

Ms. Michèle Kingsley: Yes, we can definitely provide that.

Ms. Jenny Kwan: And could you also further break down the information on rejections of claims on the basis that they are gender-based?

(1355)

Ms. Michèle Kingsley: Gender-based, yes.

Ms. Jenny Kwan: Yes, and then along with that, how many of the people are being returned or rejected with their application to countries where the countries are in turmoil or unsafe, and if you could list what those countries might be?

Ms. Michèle Kingsley: Yes, we can do that and I would also say that just before there's any type of decision made, there is a pre-removal risk assessment that the department conducts.

Ms. Jenny Kwan: Yes, I'm aware of that. I'm aware of that.

When the government engages in these bilateral discussions, at any point in time has the government raised the issue of suspending the safe third country agreement?

Ms. Christiane Fox: I think it would not be appropriate for me to comment on the conversations that are happening around the STCA in a bilateral negotiations context.

Ms. Jenny Kwan: Maybe I'll ask the minister because the government uses this term of modernizing. Modernizing actually, I think, is euphemistic and what we've seen is the Liberal government has actually extended the application of safe third country agreement to the Five Eye countries. So to that end, on the Five Eye countries, how many people have tried to make a claim to Canada through that process?

Ms. Christiane Fox: With the Five Eyes countries, how many of them have claimed asylum in this country?

Ms. Jenny Kwan: Yes, tried to and then been rejected because of the safe third country agreement.

Ms. Christiane Fox: Okay, I will check. I'm not sure.

The Chair: Thank you. Ms. Kwan, your time is up.

We will now proceed to CPC for two and a half minutes and then Liberals for two and a half minutes. So who will be taking the round from the Conservative side?

Hon. Michelle Rempel Garner (Calgary Nose Hill, CPC): I will, Chair.

The Chair: Okay, Ms. Rempel Garner, you will have two and a half minutes. You can please begin.

Hon. Michelle Rempel Garner: Thank you.

As part of the government's posture in arguing the Supreme Court case that's currently pending regarding the safe third country agreement, it's my understanding that the government has asked the court for a year grace period to provide an alternative, if there is an overturning of the agreement. Has the department provided advice to the government to date on what that alternative could entail?

Ms. Christiane Fox: We have been definitely preparing for all scenarios of a decision and therefore we are kind of looking at what the impacts of the decision would be. The time frame in terms of phasing out a new system and then of course we're always looking at the various options around what would be—

Hon. Michelle Rempel Garner: Thank you.

Can you please provide what you can to committee with regard to that advice?

Ms. Christiane Fox: Yes, I think we have to be mindful of what the public service advice is to ministers and to—

Hon. Michelle Rempel Garner: Thank you for that undertaking.

I'm also wondering if you could provide or speak now to the committee about the total number of persons who have made inland asylum claims after irregularly entering Canada since November 2015 who have been removed from Canada after having had their claims denied, and could you break that down by category, inadmissibility and country of origin.

Ms. Christiane Fox: I don't think I'm able to do that on the spot but I can definitely take that back.

Hon. Michelle Rempel Garner: Yes, I can imagine.
If we could get that data prior to the committee ending, that would be great, and I do appreciate some of the
confidentiality of advice but on the first instance that we talked about, general principles, particularly if the government anticipates having to change posture on the United States being a safe third country for the return of refugees per the definition of international law. That's something that we would be interested in and if you could comment on that right now, that would be great as well.

Ms. Christiane Fox: I would say that our position in court has been clear, that we do consider the U.S. a safe third country.

Hon. Michelle Rempel Garner: If the Supreme Court rules against this posture, perhaps could you speak to some of the potential implications for processing, and whether you have done any extrapolation on the potential increase in demand on Canada's asylum system.

The Chair: I'm sorry for interrupting, Ms. Rempel Garner. Your time is up. You'll get an opportunity in the second round.

We will now proceed to Mr. El-Khoury. Mr. El-Khoury you will have two and a half minutes and then we will end this panel.

[Français]

M. Fayçal El-Khoury (Laval—Les Îles, Lib.): Merci, madame la présidente. Je remercie les témoins qui sont présents aujourd'hui.

Ma question s'adresse à Mme Fox.

Madame Fox, lors de la dernière réunion, une témoin a mentionné, de manière positive, que le nombre de personnes acceptées à l'arrivée était grand.

Êtes-vous en mesure de corroborer ce jugement et de nous éclairer sur certaines nuances que des gens ne perçoivent peut- être pas?

(1400)

Mme Christiane Fox: Pardon, je ne suis pas certaine que je comprends votre question. Qu'est-ce que la personne a noté?

M. Fayçal El-Khoury: La personne a mentionné, de manière positive, que le nombre de personnes acceptées était grand. Êtes-vous en mesure de corroborer ce jugement?

Je parle du jugement de la témoin.

Êtes-vous en mesure de nous éclairer sur certaines nuances que des gens ne perçoivent pas?

Mme Christiane Fox: Ce que je dirais, c'est que nous avons effectivement un système, ici, au Canada, qui priorise la protection des réfugiés de façon équitable et humaine.

Effectivement, nous, à l'IRCC, collaborons avec nos collègues de l'Agence des services frontaliers du Canada, de la Gendarmerie royale du Canada et des provinces et des territoires afin d'accueillir et de donner aux demandeurs d'asile des opportunités dans un système qui va favoriser l'accès à l'éducation, l'accès au travail, l'accès aux services sociaux, l'accès aux services de santé, etc.

Ce que je peux dire, c'est que, effectivement, nous devons travailler sur la durée des traitements des demandes. Nous devons faire des améliorations de ce côté sauf que, si on regarde le système en entier avec la collaboration avec les provinces, les territoires, ainsi que les municipalités, on se retrouve vraiment dans un système qui appuie les personnes les plus fragiles. Je pense que nous continuerons au sein du ministère à prioriser ce travail.

M. Fayçal El-Khoury: Il y a aussi des témoins qui nous ont récemment mentionné que les conditions d'accueil étaient tout à fait adéquates et raisonnables, malgré la condition irrégulière du franchissement de la frontière.

Pourriez-vous préciser à propos des opérations afin d'expliquer comment le Canada s'assure de toujours bien traiter les demandeurs?

[English]

The Chair: I'm sorry for interrupting, Mr. El-Khoury. Mr. El-Khoury, your time is up.

With that, we will end our panel. I will suspend the meeting for two or three minutes so that we can do a sound check for the minister. I see he's logged in.

I will suspend the meeting. Minister, welcome. The clerk will do a sound check and then we will resume the meeting.

The meeting is suspended.

(1405)

The Chair: I call the meeting to order. I would like to welcome the minister. Thank you, Minister, for appearing before the committee.

We have with us in this panel, the honourable Sean Fraser, Minister of Immigration, Refugees and Citizenship. Minister, you will have five minutes for your opening remarks and then we will go into a round of questioning. You can please begin.

[Français]

Unknown 1 CIMM 42- (à titre personnel): C'est excellent. Merci.

Bonjour à tous.

C'est un plaisir d'être ici avec vous aujourd'hui.

[English]

Good afternoon, everyone. Today I'm joining you from my home province of Nova Scotia which rests on the traditional and unceded territories of the Mi'kmaq people. This territory is covered by the Peace and Friendship Treaties.

To turn to the issue of the day, persecution, conflict, violence and human rights violations happening all across the world are forcibly displacing people in record numbers. This is resulting in unprecedented rates of global migration. Like many other countries, Canada has seen an increase in the number of people coming to our country and claiming asylum in search of a safer future for themselves and for their loved ones. When someone seeking this safety arrives to Canada, we have a duty to uphold our international and domestic legal obligations and to provide protection for those fleeing persecution.

[Français]

S'ils reçoivent une décision négative concernant leur demande d'asile, ils seront informés qu'ils font l'objet d'une mesure de renvoi, seront demandés de se présenter dans le futur à la prochaine étape de la procédure d'expulsion.

[English]

The IRB and the Canada Border Services Agency share a role in this system as well, and these departments work together to ensure that cases flow through as quickly and as efficiently as possible. In addition to this collaboration, the government is investing new resources in the asylum system to increase capacity and timely processing.

I want to highlight something that's not always obvious at first. The fact is nobody choses to be displaced. In this role and even before, I've had the opportunity to meet with many displaced people. No one who has a great life at home just wakes up one day and decides to risk everything to cross the border in search of a safer future. You don't uproot your life and all that you know - you family, your cultural and language connections, your professional skills, and really the sense of who you are to live in limbo with an uncertain future.

The people that I've met decide to do this because they have no other choice in order to survive or to ensure their family's well-being.

(1410)

[Français]

Tout comme nous travaillons avec IRCC, le Canada travaille aussi avec nos homologues américains, avec qui nous partageons la plus longue frontière internationale du monde. Cela comprend la modernisation de l'Entente entre le Canada et les États-Unis sur les tiers pays sûrs. Depuis sa mise en oeuvre, l’Entente sur les tiers pays sûrs a été un outil important de collaboration avec les États-Unis afin d’assurer le traitement ordonné des demandes d’asile à notre frontière commune.

[English]

The agreement applies at all ports of entry and states that refugee claimants are required to request refugee protection in the first safe country they arrive in. This is the case unless they qualify for an exception to the agreement. Exceptions to the agreement consider the importance of family unity, the best interests of children and the public interest.

My provincial counterparts have expressed an empathy for the issues facing asylum seekers and want to be able to do their part to help accommodate them as well.

That said, supporting asylum seekers is a shared responsibility and the federal government assists provinces in the delivery of services to asylum seekers. One such way is by providing provincial and municipal partners with support for temporary housing. Since 2017, support has primarily been through the Interim Housing Assistance Program.

This program provides compensation to provinces and municipalities for extraordinary costs of interim housing for asylum seekers on a cost-sharing basis.

The Government of Canada is going to continue to support provincial and municipal partners to help develop shared solutions.

Madam Chair, I know you said I had five minutes. I've prepared somewhat longer remarks, I expect I am close to the end of my time, so perhaps I'll leave it there and deal with the remainder during the time we set aside for questions.

I do want to say thank you so much to members of the committee.

[Français]

Merci de votre invitation aujourd'hui.

[English]

The Chair: You have 45 seconds still.

Hon. Sean Fraser (Minister of Immigration, Refugees and Citizenship): I have 45 seconds and a few pages of notes.

I'll cut my comments off there, say thank you to my colleagues and that I'm very much looking forward to the opportunity to take what questions you may have, and of course to follow up with each and all of you on the floor of the House of Commons or in the hallways of Parliament.

Thank you so much.

The Chair: Thank you, Minister.

With that, we will now go to our round of questioning.

We will start our round of questioning with Ms. Rempel Garner.

Ms. Rempel Garner, you will have six minutes for your round of questioning. You can please begin.

Hon. Michelle Rempel Garner: Thank you, Chair. Thank you, Minister.

Particularly given that the United States-Canada Safe Third Country Agreement allows for numerous exceptions, does the federal government affirm that this agreement is constitutional within a Canadian legal context?

Hon. Sean Fraser: It's our view that the agreement is constitutional as was upheld by the recent Federal Court of Appeal decision . Of course matters are still before the courts and we'll respect whatever decision they have, but it's our view of course that the agreement is constitutional.

Hon. Michelle Rempel Garner: Does the federal government affirm that Canada's obligation to provide effective protection and to ensure effective protection is provided by a country to which Canada transfers refugees is being met via current legislative priorities and other related protocols currently in place within the United States of America?

Hon. Sean Fraser: You're asking effectively do they meet the standard to be a safe country under the agreement?

Hon. Michelle Rempel Garner: Correct.

Hon. Sean Fraser: It's my view that they do. There's a number of factors that we look at, whether they're parties to certain treaties, their policies and practices, and whether they have a functioning asylum system that allows people to have their claim fairly adjudicated. It's my assessment that they meet that standard and we're obliged under the agreement to monitor that on an ongoing basis, and we believe that they have met that standard.

Hon. Michelle Rempel Garner: That's right.

Minister, are you aware of President Joe Biden's executive order? I believe it was about a year and a half ago that essentially said that the United States was going to take more efforts to look at gender-based violence, gang violence in terms of their refugee determination system. Do you believe that this executive order shows further evidence that United States is meeting its obligation in terms of being deemed a safe country per international law?

Hon. Sean Fraser: I am aware of it. I believe it's one factor.

It's not determinative one way or the other. We look at whether people are a party to the Convention against Torture, the Refugee Convention, policies and practices such as you've just identified, their human rights record and whether they agree to share responsibility for refugee protection.

That's one of many factors to consider, but it would move the needle towards satisfying the standard that we would require. There are many other factors that we also continuously monitor.

Hon. Michelle Rempel Garner: Just to be clear, based on everything you just said, the federal government affirms that the United States currently meets the basic standards of refugee protection as set out in international law?

Hon. Sean Fraser: That's correct, but more specifically as set out in the safe third country agreement.

(1415)

Hon. Michelle Rempel Garner: Thank you.

Does the government affirm international law, which states that asylum seekers should make their claim for asylum in the first safe country that they reach?

Hon. Sean Fraser: Let me just put a finer point on it. Indulge me for 30 seconds. I promise not to take too much time.

Having a background in international law, the only thing I can tell you I'm certain about, is that you'll find people who disagree on different points. If you include the terms of the safe third country agreement, then certainly that's an element of that legal obligation. However, I think in addition to it having some basis in the agreement, it's advisable. We don't want to encourage people to take on often dangerous or perilous journeys. It's a principle that I've seen the UNHCR support in the past. There is some debate about whether it's firmly embedded in different international legal instruments.

I think it's advisable to adhere by that principle. It is adopted as a principle in the safe third country agreement, as well.

Hon. Michelle Rempel Garner: Thank you.

Given that, does the government affirm that asylum seekers who first reach the United States of America should make a claim in that country, as opposed to seeking to irregularly enter Canada to make an inland asylum claim?

Hon. Sean Fraser: There are always unique exceptions, even under the safe third country agreement. We always do a case-by-case assessment. We try not to have blanketed decision-making in an omnibus way.

The principles underlying the safe third country agreement promote the outcome you've just described. Which is to say, if you're safe in the country where you first arrived we would prefer to have you make the asylum claim in that country, including for people who first arrive in Canada.

Hon. Michelle Rempel Garner: Does the government affirm that economic migrants should apply for residency within Canada via regular migration streams, as opposed to seeking to make an inland asylum claim?

Hon. Sean Fraser: Yes, it's our view that people who seek to come here for economic reasons should use the economic streams. In fact, Canada is engaged as the chair of the support platform for an organization called Merks to promote regular migration pathways in Central and South America. We believe it is advisable to have organized, regular migration pathways, including for economic migrants, for those who are seeking to migrate for economic purposes.

Hon. Michelle Rempel Garner: Do you affirm that reducing the amount of time that passes between an inland asylum claim being made and when the claim is processed could deter persons from seeking to make an inland asylum claim after having reached the United States?

Hon. Sean Fraser: You know, I would have been more inclined to give you a quick “yes” a year and a half ago, before I was in this job. Honestly, Ms. Rempel Garner, I've met now a significant number of refugees and asylum seekers. I haven't met a person who told me their motivation was processing times. It's been fleeing challenging circumstances in every instance.

Conceptually, I can see why the argument suggests it could. Anecdotally, I've yet to meet a person who has indicated that was a motivating factor.

Hon. Michelle Rempel Garner: Non-Canadians who are low-skilled workers have relatively few revenues to access permanent residency in Canada. Do you think this reality—when compared to expedited work permits processing for persons who make inland asylum claims after having reached the United States strains the asylum system, potentially— sends a message of unfairness to economic migrants seeking to come to Canada via regular means? Ergo, the government should be looking at more pathways for regular migration for economic migrants?

Hon. Sean Fraser: I agree with you for part of your question. I may take a different slant on another element.

I agree that we need to continue to increase pathways for regular economic migration, including at different skill levels. You would have seen in the recent immigration levels planned a significant increase in our ambition and a decision to try to tailor our economic programs to meet different key gaps in the labour force.

I wouldn't necessarily say that we've created an incentive for people to make asylum claims for reasons that are inappropriate. I do think that we need to continue to do more to make it easier for people who are seeking to migrate for genuine economic reasons through regular migration pathways.

The Chair: Thank you.

The time is up for Ms. Rempel Garner, thank you. We will now proceed to MP Ali.
MP Ali, you will have six minutes for your round of questioning. You can please begin.

Mr. Shafqat Ali (Brampton Centre, Lib.): Thank you, Madam Chair. Minister, thank you for appearing today.

Through you, Madam Chair, to the minister, could you please tell us what additional steps we can take as a country to show compassion to those asylum seekers and move them from their temporary status to permanent residents?

Hon. Sean Fraser: It's a great question.

A lot of people who are here in Canada—not just asylum seekers by the way—who are living on a temporary status would like to become permanent residents. Having certainty in what those pathways look like is really important.

In order to do that, we need to continue to increase our immigration ambition which I believe is a good thing for both economic and demographic reasons, but it can also be for compassionate reasons.

Smoothing the pathway after a person receives protected person status to permanent residency is one thing that we would be able to do to make life easier, particularly because people who achieve protected person status do not automatically become entitled to be reunified with their families.

Another example would be making sure that we're investing in the asylum system so people have timely decision-making so they are not left wondering what their status would be and continuing to work with different levels of government at the provincial or municipal levels to make sure that when a person is here going through the process, they're not without a place to go to sleep, with a roof over their head and have their basic needs—such as health care—taken care of.

There are a number of elements we can do to make sure that our system of migration and asylum is more compassionate. Of course, I don't have a monopoly on good ideas and if the committee arrives on additional recommendations, I would be more than happy to consider them in good faith.

(1420)

Mr. Shafqat Ali: Thank you, Minister.

I understand that many asylum seekers who have entered by Roxham Road become productive workers, but they have to wait some time to obtain a work permit.

Given that Canadian businesses need workers, and given the aging Canadian demographic, what can be done to facilitate entry into the work force of these individuals?

Hon. Sean Fraser: Thank you for the question.

I don't want to use Canada's asylum system as our economic growth strategy. I want to use our economic migration system as our economic growth strategy and to continue to clear pathways for people to come through regular migration pathways to help fill key gaps in the labour force.

That said, there is a reality that we're living with that there are people who are crossing the border and making asylum claims and we have to deal with those challenging circumstances in a responsible and compassionate way. I don't view it to be appropriate to deny a person the ability to work when they have no other means to support themselves as they're hearing a claim as to whether they are so vulnerable that they're in need of Canada's protection. We have recently had a shift in policy to make sure that people are able to obtain work permits before their eligibility decision to apply for asylum is rendered which will shorten the period of time that people will go without the ability to work and support themselves.

We need to do that to remain compassionate towards people who are fleeing vulnerable circumstances, but not necessarily as a strategy to pursue economic growth because we know that our regular migration pathways for economic migrants are a more effective way to pursue economic growth.

We may do the same thing you've recommended for compassionate reasons, but not necessarily for the same motivation as we have other pathways to achieve those economic ends.

Mr. Shafqat Ali: Thank you, Minister.
Thank you for your compassion towards asylum seekers. You mentioned it in your statement as well and I truly appreciate
it.

My next question, given that we have the words “longest non-militarized border” with the U.S., closing Roxham Road—

[Français]

M. Alexis Brunelle-Duceppe: J'invoque le Règlement, madame la présidente.

[English]

The Chair: Yes, Mr. Brunelle-Duceppe.

[Français]

M. Alexis Brunelle-Duceppe: Madame la président, on me signale dans l'oreille gauche que le son est de mauvaise qualité pour l'interprétation de mon collègue du Parti libéral.

[English]

Mr. Shafqat Ali: Madam Clerk, can you hear me?

The Chair: Mr. Ali, can you please say a few words and let the clerk check.

Mr. Shafqat Ali: Madam Clerk, can you hear me clearly? How's the weather down there?

The Clerk: Yes, I can. Thank you.

[Français]

M. Alexis Brunelle-Duceppe: Attendez. Est-ce que cela va pour les interprètes? OK.

[English]

The Chair: Is it good?

[Français]

M. Alexis Brunelle-Duceppe: Non, je disais OK à quelqu'un d'autre.

Si monsieur pouvait ralentir le débit et parler plus lentement, cela faciliterait le travail de nos amis interprètes.

[English]

The Chair: Mr. Ali, can you go a bit slower?

Mr. Shafqat Ali: Okay.

Minister, given we have the words “the longest non-militarized border” with the U.S., closing Roxham Road or suspending the Safe Third Country Agreement would not be a solution. It would just cause asylum seekers to make more dangerous crossings and put them at a greater risk of exploitation.

You have suggested modernizing the agreement to make it more sustainable. Could you share with us what modernizing the agreement might look like?

Hon. Sean Fraser: Thank you to my colleague for the question. I think you've made a key point.

A simple suspension of the Safe Third Country Agreement, in my view, would lead to a potentially significant number of people making claims in a different and perhaps less organized way that would exacerbate some of the challenges, that are very real, of dealing with large numbers of people who seek to come across our borders.

Despite the scale of our challenges, I should point out, as well, we sometimes forget we're blessed by geography
compared to many countries in the world, surrounded by three oceans and the United States to our southern border, which limits the number of people who seek to come in irregularly compared to other countries. That said, because we want to maintain this unmilitarized border with our largest and most important geopolitical partner, we need to work together to make sure the system works more effectively.

You'll forgive me if I don't go into the specifics of what a modernized agreements looks like, because, of course, we're having discussions in real time with the United States and it would betray the confidence they have shared with us as a result of these conversations being in an ongoing way. I won't share the details of those discussions on a open floor when they were promised in confidence to the United States. However, we're going to seek to make sure we continue to promote regular migration, discourage people from making perilous journeys and ensure that on both sides of the border people are treated with compassion and have a fair shot to have their asylum claim heard should they land in one country or the other and choose to make an asylum claim to seek safe haven.

(1425)

Mr. Shafqat Ali: Thank you, Minister.

Madam Chair—

The Chair: Thank you for your time. Mr. Ali, your time is up.

We will now proceed to Mr. Brunelle-Duceppe.

Mr. Brunelle-Duceppe, you will have six minutes. You can please begin.

[Français]

M. Alexis Brunelle-Duceppe: Merci, madame la présidente.

Merci au ministre qui est très généreux de son temps. Il vient souvent au Comité. Je tiens à le souligner.

Monsieur le ministre, dans l'heure précédente, votre sous-ministre a dit que les prédictions du ministère, en matière d'entrées irrégulières pour l'année 2022 au complet, seraient de 50 000. Je viens de voir les chiffres d'octobre, venant tout juste de sortir, et on est à 31 000 entrées irrégulières pour le chemin Roxham.

Comment le ministère peut-il avoir une projection de 20 000 personnes supplémentaires pour novembre et décembre? Je ne suis pas certain que le ministère a les bons chiffres.

L’hon. Sean Fraser: Je m'excuse, mais il y n'a pas une si grande différence entre ces nombres. [English]
I think you had the number correct on the number of people who are seeking to come across Roxham Road, though the projection is between 84,000 and 94,000, I believe, for the total number of asylum claims that would be made regularly and irregularly.

[Français]

M. Alexis Brunelle-Duceppe: Pardon, monsieur le ministre, je n'ai pas beaucoup de temps.

Je parlais des entrées irrégulières, du chiffre de 50 000 que la sous-ministre nous a donné. C'est bizarre comme projection quand on sait qu'il y en a 31 000 qui sont arrivés de janvier à octobre. Cela laisserait, en deux mois, 20 000...

Dites à vos gens, au ministère, de faire attention avec leurs projections, parce qu'ils sont payés pour cela et ce serait le fun qu'ils fassent les bonnes projections.

Parlant des gens de votre ministère, précédemment, on a appris que, de tous les gens qui étaient présents dans le panel,
aucune de ces personnes n'a pu me dire quel était le processus de demande d'asile avant la mise en place de l'Entente sur les tiers-pays sûrs en 2004.

Trouvez-vous que c'est normal, comme ministre, que votre équipe de fonctionnaires ne sache pas quel est le processus pour faire une demande d'asile au Canada, en venant des États‑Unis, avant la mise en place de l'Entente sur les tiers-pays sûrs?

[English]

Hon. Sean Fraser: There are a couple of points.

I want to push back on your assertion we need to have more accurate projections. The vast majority of irregular claimants in Canada have come across Roxham Road. I don't think there's an inconsistency based on our projections and the number of people who've crossed to date.

On the second question, I don't think it's unusual to have a question sprung upon an department official about what system may have existed 18 years ago without an opportunity to prepare. However, before the Safe Third Country Agreement, I would suggest it doesn't provide a particularly useful reference point as to what solutions may be appropriate going forward.

There has been an explosion, not just across the Canada-U.S. border but globally, in the number of people seeking asylum. We need to be adopting solutions that are going to apply to the challenges we're facing today, not the challenges that may have been—

[Français]

M. Alexis Brunelle-Duceppe: Merci, monsieur le ministre, vous avez répondu à la question. Vous trouvez cela normal que vos fonctionnaires ne sachent pas comment cela fonctionnait pour faire une demande d'asile avant la mise en place de l'Entente entre le Canada et les États-Unis sur les tiers pays sûrs. Je trouve cela absurde. Présentement, ces gens participent aux négociations pour moderniser l'Entente et ils ne sont pas au courant du mode de fonctionnement avant que l'Entente soit mise en place. Entre vous et moi, s'il y a des journalistes à l'écoute, ils seront contents d'apprendre cela, et je crois qu'il y en a.

Monsieur le ministre, parlons justement des négociations de l'Entente. C'est la plus belle ligne de votre parti depuis 2019. C'était même dans votre plateforme électorale en 2019, « moderniser l'Entente entre le Canada et les États-Unis sur les tiers pays sûrs ». Je veux juste rappeler à tout le monde qu'on est en 2022 et qu'il n'y a rien sur la table actuellement. Lorsque le ministre nous dit que ce n'est pas la bonne solution de suspendre ladite Entente, parce qu'il nous a carrément dit tantôt que les postes frontaliers réguliers sont moins bien organisés que le poste irrégulier du chemin Roxham, cela me fait halluciner que nos postes frontaliers réguliers, selon l'idée qu'IRCC s'en fait, soient moins bien organisés que le chemin Roxham.

Évidemment, c'est une autre chose publique aujourd'hui.

Combien y a-t-il eu de rencontres afin de moderniser l'Entente avec les Américains?

(1430)

[English]

Hon. Sean Fraser: Look, let me just correct the record first. There has been a few of instances—and I know that you're a thoughtful, intelligent and fair-minded person, my friend—where you've put your words in my mouth and I just want to be careful not to suggest to those journalists in the room that they adopt those quotes as being attributable to me. We can carry on in that conversation subsequently.

And look, in my effort to correct, I've lost track of what your actual question was, Alexis. If you don't mind just coming back to it, I would appreciate it very much.

[Français]

M. Alexis Brunelle-Duceppe: Vous avez dit tantôt que si on suspendait l'Entente sur les tiers pays sûrs des gens passeraient par des endroits moins bien organisés pour les accueillir que ce qu'on voit présentement au chemin Roxham. Ces endroits dont vous parlez, ce sont les postes frontaliers réguliers canadiens. Vous avez dit, monsieur le ministre, que lesdits postes sont moins bien organisés qu'un poste irrégulier que la GRC appelle le poste frontalier Roxham, mais on sait très bien que c'est un poste irrégulier.

Vous bougez la tête en signe de dénégation, mais quels sont les endroits moins bien organisés? Si l’on suspend l'Entente sur les tiers pays sûrs, ils font pouvoir passer par le poste frontalier. Dites-vous que les postes frontaliers ne sont pas organisés dans le reste du Canada?

[English]

Hon. Sean Fraser: No, that's not the argument that I'm making, and to be fair to you, if the chair would like to add a minute to your questions and I could accommodate by staying an extra minute. That delay was on my part and I would be happy to accommodate.

[Français]

M. Alexis Brunelle-Duceppe: Merci.

[English]

Hon. Sean Fraser: To be very clear, there's not just danger when people are crossing the border in an irregular way.

There is danger across the migration journey for somebody who decides they may seek to come into one country or another.

The suspension of the Safe Third Country Agreement could cause a large number of people to come across in both irregular and regular fashions, in different parts of the country, in ways that are not currently prepared to be dealing with large influxes of people coming in to seek asylum claims.

If there are more people migrating throughout the course of their journey as a result of a pull factor that would be created by us saying that we're no longer going to have a Safe Third Country Agreement, there would potentially be thousands upon thousands of people choosing to put themselves in danger. Not just between the Canada-U.S. border, but at other points of their journey along the way. That's not a danger that I want to promote.

[Français]

M. Alexis Brunelle-Duceppe: Monsieur le ministre, attendez. Vous venez de me dire que les gens sont peut-être plus en danger...

[English]

The Chair: [Inaudible]

[Français]

M. Alexis Brunelle-Duceppe: Attendez, attendez, il m'a mangé une minute tantôt. Ce qu'on a su, c'est qu'il y a des passeurs professionnels qui...

[English]

The Chair: I gave that, so the clock is at seven minutes. We gave that extra minute. We will now proceed to Ms. Kwan.

Ms. Kwan, you will have six minutes. You can, please, begin.

Ms. Jenny Kwan: Thank you, Madam Chair.

Thank you to the minister for appearing before our committee.

He just said in his comments that, globally, there is a crisis, really, with people who are faced with displacement
forcefully, displaced in their country of origin. Canada, by geography, is such that we are actually quite sheltered from the impact of that.

The one exception, of course, would be the U.S. border, and so hence the Safe Third Country Agreement.

Given that the numbers, really, relative to the rest of the globe in the face of this crisis, Canada is not as impacted as some of the other countries...literally, by the millions of people crossing over to seek safety. But yet, Canada has chosen to put a Safe Third Country Agreement in place, even though the minister admitted that people try to seek safety, not because it's fun, but because they really need to do so. They enter into this perilous journey to get to safety.

The Safe Third Country Agreement puts them into this dangerous situation, subjects them into exploitation, subjects them to smugglers and subjects them to other dangers as they are making this journey, whether it be weather related or otherwise.

Why not do away with the Safe Third Country Agreement so that people are not subjected to that, and then allow for them to actually make their claims through a regular entry.

(1435)

Hon. Sean Fraser: Sorry, did you say a regular or irregular at the end of your comments, Ms. Kwan?

Ms. Jenny Kwan: For them to make the entry through a regular port of entry. So that they can make their claim through a regular port of entry. Right now if they do with the Safe Third Country Agreement they will automatically be rejected.

Hon. Sean Fraser: Thank you. I understand the question.

With enormous respect, I think we probably agree on the outcomes we want to foster, which is safer regular migration pathways, but disagree a little bit on the impact of suspending the Safe Third Country Agreement. It's my view that a suspension of the Safe Third Country Agreement would create the potential for more and more people to make the decision to not to leave their country. People are choosing to leave their country because they are fleeing vulnerable circumstances, but to continue their journey on until they get to Canada specifically. My view is that we should promote the principle of people choosing to make an asylum claim in the first place, where they are safe to limit the number of people who are further putting themselves in danger by continuing on a potentially perilous journey.

I see you've put your hand in to interject.

Ms. Jenny Kwan: Yes.

With the Safe Third Country Agreement as the Minister knows, it predated the Trump administration. One might argue that during that period it was some of the worse times for people trying to get to safety in the United States. It predated the Trump administration. The U.S. has a mandatory detention policy upon arrival for asylum seekers. That was also in place prior to the Trump administration. The practice of detention for asylum seekers is deeply rooted in the core system of the U.S. immigration and refugee system. We cannot lose sight of the fact that the culture that they built up with ICE there is not going to go away over night, even with the Biden administration.

This is the reality right now. Really, for some of these asylum seekers they are faced with an impossible situation. There are people who are faced with detention. There are people who are being sent back to the country of origin to face the dangers to which they had been trying to flee from.

Given that is the reality, if the government says, if the Minister says, he wants to address the issue and he's sympathetic and compassionate, is it his view that he will never raise the question of suspending, even just suspending, if not doing away with the Safe Third Country Agreement with the United States?

Hon. Sean Fraser: There's a big difference between not suspending and never raising the potential to suspend. One of the things that we're actually required to do under the Safe Third Country Agreement is to monitor compliance with policies that protect human rights and treat refugees and asylum seekers with fairness and compassion.

We do this on an ongoing basis. The factors that we consider as to whether a country could be designated as a safe country for the purpose of the Safe Third Country Agreement, include whether they are a party to Convention Against Torture, the Refugee Convention, their policies and practices where this ongoing monitoring is particularly important as well as the human rights record of a country. It's not necessarily the case that because there is one particular policy that may be different than what Canada would like to see happen, that that results in the automatic suspension of the agreement. When we look at the sum total of these factors, we make an assessment on a regular basis as to whether the country we're dealing with continues to meet that standard as a safe country.

It's our government's view that the United States, given the totality of these factors, continues to meet that standard.

Which is why we have not made any decisions to suspend the Safe Third Country Agreement.

Ms. Jenny Kwan: Yes, the U.S. even at its worst times, you know we have to remember during the Trump administration what were they doing? They dramatically expanded the authority to arrest, jail and deport migrants in the United States. We can never forget the image of children being put in cages, being separated, being torn away from their parent with their anti- immigration and refugee policies.

They outright reject gender-based claims, outright reject it. That's the reality. Even in those circumstances, the government says, oh well, but the U.S. is still a safe country. Really?

How?

(1440)

Hon. Sean Fraser: Look, some of the situations you described when I was confronted with those as a member of Parliament long before I held these positions, I took it upon myself with certain colleagues to reach out to representatives from the United States to voice my concern about some of the images that I had been seeing. I actually published a statement through social media at the time to voice some of my concern as someone who cared deeply about the well-being and fair treatment of people.

However, we still need to look at the totality of the factors and to determine whether the United States actually still has a functioning asylum system that allows people to make a fair claim. We're not just dealing with the folks who are making asylum claims along the southern border, but people who have travelled to the United States and have the potential to make a claim in the U.S. who may instead choose to come to Canada.

We constantly reassess the situation to determine whether they meet the standards of the Safe Third Country. I would point out as well, even when some of these policies are initially adopted the U.S. court systems still has the ability to make decisions where a given administration may run afoul of a particular rule to actually undue some of those policies that would have caused a particular country—

The Chair: Sorry for interrupting, Minister.

Hon. Sean Fraser: —to fall out of favour with the Safe Third Country Agreement. Thank you, Madam Chair.

The Chair: Thank you. Sorry for interrupting, time is up for Ms. Kwan. We will now proceed to Mr. Lloyd. Mr. Lloyd, you will have five minutes for your round of questioning, you can please begin.

Hon. Michelle Rempel Garner: Point of order, Chair, it's Mr. Paul-Hus for the Conservatives.

The Chair: Okay, Mr. Paul-Hus will take the next round. Mr. Paul-Hus, you have five minutes, you can please begin.

[Français]

M. Pierre Paul-Hus (Charlesbourg—Haute-Saint-Charles, PCC): Merci, madame la présidente. Bonjour, monsieur le ministre.

J'aimerais comprendre. Je suis impliqué dans le dossier du chemin Roxham, avec ma collègue, Mme Rempel Garner, depuis le début, en 2017, au moment où M. Trudeau a fait son fameux gazouillis. La situation a commencé de façon intense par la migration illégale. Il y a deux volets.

J'ai écouté attentivement votre discours. Vous avez une position. Lorsque nous vous écoutons, nous entendons ce que vous dites comme ministre. Votre position est claire relativement à l'Entente sur les tiers pays sûrs et à une intention de contrôler. Vous avez dit que l'Entente existait pour avoir un traitement ordonné de l'immigration au Canada. Je suis d'accord avec vous.

Par contre, actuellement, les questions des collègues libéraux autour de la table vont dans l'autre sens. On dirait qu'on normalise l'entrée par le chemin Roxham et que c'est une façon d'immigrer au Canada qui est normalisée et qu'on encourage. D'un côté, on dit qu'il ne faut pas rentrer au Canada de façon illégale ou irrégulière et, de l'autre côté, on dit que c'est une bonne façon, et on parle même de donner la résidence permanente et d'accélérer les processus.

Où se situe-t-on vraiment?

Ce que demande le NPD et le Bloc québécois n'a pas de sens. Je suis d'accord sur l'Entente sur les tiers pays sûrs et sur le fait que nous devons régler les problèmes que nous avons. Par contre, comme ministre, ce que vous avez dit dans votre discours, est-ce la bonne façon? Ce que vos collègues libéraux demandent et la position des fonctionnaires avant vous disaient que c'est quasiment une pratique bienvenue au Canada et que c'est une façon d'immigrer chez nous. Quelle est la vraie position?

[English]

Hon. Sean Fraser: There is no logical inconsistency with promoting regular migration pathways and still demonstrating compassion towards some of the world's most vulnerable people who are coming to our country.
With respect to your commentary around the Prime Minister issuing a tweet a number of years ago, I would point out that people don't flee their home country because of a welcoming tweet from a country's leader, they flee their country because they are seeking to escape violence, war, and persecution.

It's my belief, and I hold this firmly as a minister and as a human, that—

[Français]

M. Pierre Paul-Hus: Je le comprends, monsieur le ministre. Je vais vous interrompre là-dessus. Je comprends très bien.

Il y a des centaines de millions de personnes sur la planète qui vivent dans des pays où les conditions et les situations sont très difficiles. C'est pour cette raison qu'on a, dans les cibles d'immigration, de la place pour les réfugiés. On a accueilli des millions de réfugiés au Canada dans les dernières années. On a accueilli des Syriens, des Afghans et des Ukrainiens. On accueille des réfugiés de façon ordonnée au Canada. Ces gens ont leur place. On les invite, on les accueille et l'on s'en occupe.

Par contre, le passage par le chemin Roxham, pour moi, c'est une façon d'immigrer qui est problématique. Justement, une personne qui vient d'un autre pays et qui veut tenter sa chance pour immigrer au Canada, elle arrive aux États‑Unis, elle se rend ensuite au chemin Roxham et elle espère que le Canada l'accueillera. Actuellement, je crois que le taux d'acceptation est à 50 %. L'autre 50 % de ces gens, qui sont refusés et qui ont tout laissé derrière eux, sont encore plus mal pris qu'avant. Au contraire, ces gens, qui souhaitent améliorer leur sort, se ramasseront-ils avec encore plus de problèmes?

[English]

Hon. Sean Fraser: One of the things that's very important for committee members to understand, is that when an individual crosses the border in an irregular way and makes an asylum claim, the merits of their case are considered on a case-by-case basis based on the particular vulnerabilities that they have. If they qualify to make an asylum claim, they will be granted an asylum in Canada in accordance with our domestic and legal obligations which form part of our migration framework in Canada.

If someone comes who does not qualify because of their—

(1445)

[Français]

M. Pierre Paul-Hus: Je le sais, monsieur le ministre. Les personnes sont refusées...

[English]

The Chair: One person at a time.

Can I please ask all the members to let the other person answer the question, because if you speak over the interpreters will not be able to translate. Therefore for translation purposes, one person should speak at a time. Once members ask the question, please allow the minister to answer.

Thank you.

[Français]

M. Pierre Paul-Hus: Merci.

Je comprends le processus, monsieur le ministre. Nous allons en parler justement.

Jules Richer du Journal de Montréal nous a appris, en début d'année, que 25 804 personnes, qui avaient traversé la frontière irrégulièrement, ont été refusées, et, maintenant, elles ont disparu. Elles sont au Canada, mais on ne sait pas où.

Elles n'ont aucun statut. Elles ont totalement disparu.

Pouvez-vous nous dire, en date d'aujourd'hui, combien de personnes sont recherchées par les services frontaliers ou combien de personnes ont tout simplement disparu au pays?

Si vous ne le savez pas, Mme Fox ou quelqu'un de votre équipe pourrait répondre.

[English]

Hon. Sean Fraser: I don't have a specific number of people who have made a failed asylum claim and are still within Canada. We don't monitor the number of people who exit Canada voluntarily.

Deputy Minister Fox, if you have any specific data, I would be happy to yield the floor.

Ms. Christiane Fox: We don't have that specific data, but we can see what CBSA could provide to the committee, so I'll take a [Inaudible] back with them and go back.

As you said, no exit tracking.

[Français]

M. Pierre Paul-Hus: Vous dites que les services frontaliers voudront bien nous envoyer cela, mais il s'agit de l'information qui est disponible.

Mme Christiane Fox: Je vais vérifier avec eux pour voir si cela est offert et pour voir quelles sortes de niveaux d'information ils peuvent donner.

M. Pierre Paul-Hus: Le système a coupé. Je n'ai pas entendu votre réponse.

Mme Christiane Fox: Je suis désolée.

[English]

The Chair: Ms. Fox, can you repeat the last answer you gave?

[Français]

Mme Christiane Fox: Parfaitement, je voulais juste dire que je ne suis pas exactement certaine des sortes de données et du niveau de détails, mais je vais faire le suivi avec l'agence. Nous vous reviendrons avec ce qu'ils peuvent donner comme information.

M. Pierre Paul-Hus: La question concernait les faits depuis .

[English]

The Chair: Thank you.

Mr. Paul-Hus, your time is up.

We will now proceed to Mr. El-Khoury.

Mr. El-Khoury, you will have five minutes. Please begin.

[Français]

M. Fayçal El-Khoury: Merci, madame la présidente. Merci, monsieur le ministre.

Merci de toujours être très généreux d'accepter nos invitations et de venir partager vos idées avec nous sur la manière d'améliorer le système dans votre ministère et de répondre à nos questions.

Avant tout, permettez-moi d'assurer à mon collègue, M. Paul‑Hus, que les questions de ce côté de la table vont dans le vrai sens, et pas dans le sens opposé.

M. Pierre Paul-Hus: Qu'est-ce que cela veut dire?

M. Fayçal El-Khoury: Vous avez dit que nous posons des questions dans le sens opposé. Non, nous posons des questions dans le vrai sens, monsieur Paul‑Hus.

Monsieur le ministre, pouvez-vous préciser pour nous votre vision de l'avenir quant aux enjeux reliés aux conditions dans lesquelles se trouvent les demandeurs d'asile sur le chemin Roxham Road?

Nous voulons entendre cela pour que ce soit clair pour tout le monde, monsieur le ministre.

[English]

Hon. Sean Fraser: When a person enters irregularly though Roxham Road they are given a document acknowledging they've made their claim for asylum. They are able to start to seek access to certain services.

Let's not pretend that this reality is without challenges. There are very real challenges for our provincial partners in Quebec in this instance, for municipal partners. That's why we've actually developed programs to cover the cost of health care, to contribute to the cost of housing. We've set up facilities through leasing arrangements with temporary accommodations on site and continue to work with communities at a provincial and municipal level to ensure the capacity of their shelter system, for example, is not overrun.

We need to make sure we continue to treat people with compassion to uphold our reputation as a welcoming and compassionate country in the world, but also to make sure we don't simply have the costs of this very real-world challenge simply downloaded onto provincial and local levels of government. These are not easy challenges to sort through, but t's our responsibility as a government to meet the domestic and international legal obligations that we have, which include to treat people with respect and compassion and to provide a fair and fast and final resolution of asylum claims that are made when a person comes to Canada and seeks to remain on the basis of persecution they may be fleeing.

(1450)

[Français]

M. Fayçal El-Khoury: Merci, monsieur le ministre.

Monsieur le ministre, même si vous n'étiez pas en fonction à cette époque, êtes-vous en mesure de développerr l'aide de 500 millions de dollars accordés entre 2017 et 2020 afin de réduire la pression sur la province de Québec?

Hon. Sean Fraser: Merci, cher collègue, de la question.

C'est très important de comprendre que le gouvernement fédéral a fait des contributions pour améliorer la qualité de vie des personnes qui sont dans notre pays.

[English]

It's really important and I'm trying to dig out these specific figures in front of me just to make sure that your number is the same as my number.

What we end up doing is essentially working to understand the capacity that different governments will have. We do this in particular with Quebec as a result of the influx of irregular asylum seekers to make sure they have the capacity to cover many of the costs associated with housing and that we cover much of the costs associated with health care.

The kinds of resources we're talking about between I think you said 2017 and 2020—I have in front of me between 2017 and 2022—just with respect to Roxham Road contributions to the tune of $269 million towards accommodation, security, health and transportation costs.

We're going to continue to manage the challenges associated with large numbers of people until we can reach a permanent solution that will allow us to respect both Canadian and international legal obligations that we have and also continue to treat people in a fair and compassionate way.

There are difficult problems that come with irregular migration, but we all know that difficult problems are a part of our professional choice when we put our names on the ballot and to continue to work with others who have done the same at provincial and municipal levels of government to serve the interest of communities is something we will continue to do.

[Français]

M. Fayçal El-Khoury: Monsieur le ministre...

[English]

The Chair: Mr. El-Khoury, your time is up. We will now proceed to Mr. Brunelle-Duceppe.

Mr. Brunelle-Duceppe, you will have two and a half minutes. You can begin, please.

[Français]

M. Alexis Brunelle-Duceppe: Merci.

J'ai juste deux minutes et demie, donc je vais essayer de poser des questions courtes pour avoir des réponses courtes. Si vous voulez moderniser l'entente, monsieur le ministre, c'est donc dire qu'elle n'est pas adéquate à l'heure actuelle.

Sinon, pourquoi voudrait-on la renégocier?

Je ne veux pas perdre de temps, madame la présidente.

L’hon. Sean Fraser: Il y a un problème avec l'interprétation. J'entends deux voix.

M. Alexis Brunelle-Duceppe: D'accord.

Nous allons arranger cela et recommencer du début.

Votre microphone est en mode sourdine, madame la présidente.

[English]

The Chair: I think there is some translation issue. I have stopped the clock. Madam Clerk, can you please check.

Mr. Brunelle-Duceppe, can you say a few sentences so we can check.

[Français]

M. Alexis Brunelle-Duceppe: « 1, 2, 3, nous irons aux bois; 4, 5, 6, cueillir des cerises; 7, 8, 9, dans un panier neuf; 10, 11, 12, elles seront toutes rouges. »

[English]

The Clerk: Sounds good. Thank you.

The Chair: Is it good all? Okay.

[Français]

M. Alexis Brunelle-Duceppe: C'est bon.

Nous allons recommencer du début, par contre, madame la présidente. D'accord? Merci.
J'ai une petite question courte et j'aimerais que vous me donniez une réponse courte, monsieur le ministre. Si vous voulez moderniser l'entente, c'est donc dire qu'elle est inadéquate à l'heure actuelle. Sinon, pourquoi voudrait-on la renégocier?

[English]

Hon. Sean Fraser: I think it needs to be improved and modernized. Yes.

[Français]

M. Alexis Brunelle-Duceppe: Donc, vous nous dites que cela fait quatre ans que vous êtes en négociation de l'entente, c'est-à-dire depuis 2018, et nous sommes en 2022.

[English]

Hon. Sean Fraser: It's not me personally, but our governments have been working together to identify a path forward for several years.

[Français]

M. Alexis Brunelle-Duceppe: Donc, vous nous dites que cela fait quatre ans que l'on vit avec une entente qui est inadéquate en ce qui a trait aux demandeurs d'asile au Canada.

[English]

Hon. Sean Fraser: Look, just to be clear, having an agreement that is imperfect is far better than not having an agreement at all, but we should constantly be searching for ways to better the quality of agreements that we have with our international partners.

[Français]

M. Alexis Brunelle-Duceppe: Donc, cela fait quatre ans que l'on vit avec une entente qui est imparfaite et on n'arrive pas à trouver de solutions. C'est fantastique. Avez-vous entendu parler des passeurs qui profitent des migrants et des demandeurs d'asile?

Il y a eu des reportages à Radio‑Canada, entre autres, faits par notre collègue, le journaliste Romain Schué, dans lesquels on a vu que des passeurs venaient et profitaient carrément des gens en soutirant de 600 $ jusqu'à, parfois, 10 000 $ par personne. Avez-vous l'intention de demander une enquête pour faire lumière sur ces réseaux de passeurs?

(1455)

[English]

Hon. Sean Fraser: I think we constantly need to monitor the treatment of people who are seeking to come to Canada, but I want to be clear that I would not attribute illegal behaviour in the United States for the presence of a Safe Third Country Agreement. In some ways it's possible that the absence of the agreement could exacerbate that kind of illicit behaviour.

[Français]

M. Alexis Brunelle-Duceppe: Est-ce que vous avez des discussions avec les Américains sur ces autres passeurs?

[English]

Hon. Sean Fraser: It's part of what we do within the context of the safe third country agreement is to monitor the treatment of people who are coming to seek asylum. This is one of the kinds of things that we can monitor, but certainly not the only thing.

[Français]

M. Alexis Brunelle-Duceppe: Il n'y a donc aucune action prise par rapport à ce crime. Je vous rappelle que c'est un crime de trafic de personnes, un des crimes les plus graves au monde. Aucune mesure n'est prise par le gouvernement du Canada qui dit vouloir accueillir ces personnes...

[English]

The Chair: [Inaudible] Mr. Brunelle-Duceppe.

[Français]

M. Alexis Brunelle-Duceppe: OK. Merci.

[English]

Hon. Sean Fraser: That is not my characterization.

We're out of time. I'll look forward to question period next week.

The Chair: We will now proceed to Ms. Kwan.

Ms. Kwan, you will have two and a half minutes, please proceed.

Ms. Jenny Kwan: One way to actually address that issue, of course, is to get rid of the safe third country agreement, but anyway, the minister is not going to do that.

Given everything that we know about the safe third country agreement, will the minister consider broadening public policy exemptions under article 6 to include gender-based claims of vulnerable classes of people?

Hon. Sean Fraser: Are you talking about exemptions to the safe third country agreement?

Ms. Jenny Kwan: Yes.

Hon. Sean Fraser: Well, as we seek to modernize it, there are a number of different items we would consider, but I don't want to get into the specifics of what conversations I have had confidentially with the United States. This is the kind of thing that we need to respect happens privately between sovereign nations.

Ms. Jenny Kwan: Well thank you, but I hope that the minister will agree that, at the very minimum, he should advance gender-based claims and for other vulnerable classes of people to be exempt. I won't belabour all the reasons why, and it is an important one, I hope the minister will agree.

Currently, there's a prolonged delay for asylum claimants with their processing. I know that the minister wants to try to move this quickly, including the policy on allowing people to get an open work permit, but the reality on the ground is that people are not moving this through quickly, and we've been advised through a submission by a witness that the process has now added another 12 to 24 months before a claimant can even get their identification document, which is hugely problematic. My question to the minister is: Will he ensure that refugee protection claimant documents and open work permits are issued upon arrival so people can quickly move forward? This will also support municipalities and provinces as well, because otherwise, if people can't get these services and get that document, they won't be able to work and they will have to go on for example income assistance and rely heavily on provincial governments and municipal governments for support.

Hon. Sean Fraser: One point of clarity, I agree with the member that we need to continue to make investments to speed up the process, we actually put $1.3 billion towards the asylum in the last federal budget. We recently made a change to expedite the timelines on which a person can receive a work permit by allowing them to make it prior to receiving an eligibility decision and we also have the ability for individuals to access services upon the document acknowledging their claim, which happens much earlier in the process. It is imperfect, we need to speed things up, but we are taking steps already to try to improve the quality of some of these circumstances you've raised.

Ms. Jenny Kwan: Yes, the two things, that's—

The Chair: Sorry for interrupting, Ms. Kwan, your time is up.

I've checked and the minister can stay until 3:07, so we will have four minutes for Mr. Redekopp and then end the panel with Mr. Dhaliwal for four minutes.

Mr. Redekopp you are up next, and you will have four minutes for your round of questioning.

Mr. Brad Redekopp (Saskatoon West, CPC): Thank you, Chair. Thank you, Minister, for being here.
I want to come back...you talked about how the migrants don't come to Canada because of our administrative procedures or because of the timing of the border and so on, and I understand that. It's not necessarily that there are illegal activities going on, but we have entrepreneurs who are very cagey and they understand that they can make a dollar here if they can help these migrants come to Canada. We've heard testimony, too, that there is a whole industry being built around bringing people to the border through the Roxham Road crossing. My question to you is what are you and your government doing to maybe discourage some of these activities and to prevent this whole industry from taking hold and essentially taking
advantage of the situation in a completely legal way?

(1500)

Hon. Sean Fraser: Just to clarify, I think every member of all parties on this committee would condemn human
trafficking and people smuggling and it's not something that we want to see by any means. What we try to do is to share good information about the process of making asylum claims in Canada and to work with our international partners, in this case, the United States, to let them know when we hear of trends that are happening within their borders that are not within the jurisdiction of the Government of Canada. Of course, we can't send the RCMP into the United States to start busting human trafficking rings that are taking place outside of our own borders, but we need to continue to work with our international partners and to provide good information.

On the issue of the safe third country agreement, though this is not necessarily your perspective, it's come up in other members' questions, removing the safe third country agreement could result in an increase in the number of people who are seeking to come to Canada through irregular ways and making an asylum claim when they arrive, and that's something we want to protect against.

Mr. Brad Redekopp: I would agree with you on that, but I do want to circle back.

Ministers before you have actually taken efforts to go to the United States. You speak about talking to the government, and I get that. But most entrepreneurs aren't looking at government websites to see what government-to-government discussions are. They're looking at what's out there in the social media and in different news.

Specifically, what efforts are you taking to talk to more grassroots people about discouraging them from doing this, and preventing them from making a dollar by supposedly helping people to come to Roxham Road?

Hon. Sean Fraser: We have different elements of our response, and we have a very limited time so I will try to go fast, to combat smuggling, whether it happens by road, air or sea—

Mr. Brad Redekopp: Minister, I'm not talking about smuggling. These are not illegitimate businesses.

These are entrepreneurs who see an opportunity. They're not smuggling people. They're helping people, but it's also exacerbating the problem, making it worse. What are you doing to discourage that?

Hon. Sean Fraser: Are you talking about bringing people to the border for the purpose of making an asylum claim?

Mr. Brad Redekopp: Yes.

Hon. Sean Fraser: I view that to be very dangerous and sometimes, on the ground, in those social circles, it can in fact involve human smuggling. I think we should be very clear that there's very dangerous behaviour that forms part of this.

When we're dealing with behaviour and conduct that's taking place in another country's borders, we need to work with the government of those other countries. I don't think it would be the best use of my time to personally infiltrate the social circles of organizations or entrepreneurs, to use your lingo, to try to interrupt that kind of flow of people who are trying to make, in some instances, asylum claims that are potentially not justified.

We need to make sure that we have clarity in the rules and that we broadcast them through local governments. If we can find stakeholder organizations through partners with those organizations that allow us to get that message out there more forcefully, then we would do so.

I sense that we are running out of time, Madam Chair, and I don't want to talk out the clock on my colleague here. Is there additional time?

The Chair: No, the time is up for Mr. Redekopp.

Now we will end our panel with Mr. Dhaliwal. Mr. Dhaliwal, you will have four minutes. Please begin.

Mr. Sukh Dhaliwal: Thank you, minister for coming and for being accessible.

I am going to carry on with Brad's question on the safe third country agreement. It is my understanding that there have been over 2.5 million individuals who have crossed into the U.S. via the U.S.-Mexico border in the past 12 months. Without the safe third country agreement, how would that potentially affect Canada?

Hon. Sean Fraser: It is not just tied to folks who have come through the American border, but the likelihood is that we would see a significant further increase in the number of people who seek to come to Canada for the purpose of making an asylum claim.

For people who wish to come to Canada, we want to encourage them to use regular migration pathways and discourage them from making an asylum claim, unless they must. We really do abide by the principle where we encourage people to make an asylum claim in the first country where they are safe, because travelling through a country without status, though you may not be in a particular danger, is still not always a safe thing to do for individuals for families.

I expect simply suspending the safe third country agreement would result in a significant increase of people making, in many instances, very dangerous journeys, not just through the United States by the way, but through many other countries on a potential pathway to Canada.

(1505)

Mr. Sukh Dhaliwal: Minister, do you have any thoughts you want to share before I go to my next question?

Hon. Sean Fraser: I would rather deal with your questions, Mr. Dhaliwal.

Mr. Sukh Dhaliwal: Thank you.

You have already mentioned that you don't want to see people using the asylum seeker avenue to gain immigration into Canada, but there are many cases that have failed the refugee claim. They have been in Canada for many years, and they are working. I already asked Ms. Fox, your deputy minister, the same question.

The only avenue left after the refugee claim, the asylum claim has failed is the H and C. How would you see these people who have been working for so long, if we are not going to let them use any of the avenues to get into the mainstream?

Hon. Sean Fraser: Thank you, Mr. Dhaliwal, for the question.

There are a significant number of people who are here; who have been here for many years; in many instances who have children who are Canadian; and who have been working and making a difference and contribution to our communities. We tried a few things over the past couple of years to provide status for certain individuals who currently don't have status. I'm thinking about the Guardian Angels program, which allowed frontline health care workers to become regularized to recognize the contribution that they've made. I'm thinking about the pilot program for out-of-status construction workers in the GTA and Hamilton which has allowed more people to come out of the shadows and to work in a regular way where they're now contributing, paying taxes and are not afraid to seek basic services such as health care.

We're looking for ways right now to make good on the mandate letter commitment that the Prime Minister has assigned to me: to expand on those pathways; to provide more regularization opportunities for individuals who are here making contributions and have deep connections to Canada; and to allow them to live in dignity with a permanent residency status.

This is not an easy issue to sort through. It requires serious consultation with different stakeholders and provincial and territorial governments as well. We're going to continue to do our policy work to identify opportunities to provide pathways to permanent residency for some of those individuals you've referenced.

Mr. Sukh Dhaliwal: Minister, I have met with people from Quebec in the same situation. Most of them are in the trucking industry. I hope that you pay attention to that particular field as well.

It seems like my time is going to be up. Please add your final comments, if you have any.

Hon. Sean Fraser: Since you mentioned the trucking industry, though it's not on the question of asylum, I'd point out that just a couple of days ago we launched a revision to the National Occupation Classification codes that we've had in place, and truckers are now actually eligible to come to Canada through our express entry system. We've now created a regular migration pathway for people who might want to come to Canada through federal economic streams, which may potentially further discourage people coming in in an irregular way.

We need to continue to be a compassionate country. We need to continue to abide by our domestic and our international legal obligations, and we need to continue to welcome people in regular ways, while we respect the laws that bind us for those who are seeking here to escape vulnerable circumstances.

It's been a pleasure to be with you all. I thank members of the committee and the chair for having me. I'll look very much forward to our next opportunity to engage.

Mr. Sukh Dhaliwal: Thank you.

The Chair: Thanks a lot, Minister.

On behalf of all the members of this committee, I really want to thank you for all the work that you do on behalf of all Canadians. Thank you for appearing before the committee to provide your testimony in this important study.

Thank you to everyone. I hope all of you will have a great weekend. With that, the meeting is adjourned.

Thank you.


IRCC’s Summary Report –IRCC’s Minister Appearance at the Standing Committee on Citizenship and Immigration (CIMM) meeting of November 18, 2022

Meeting Information

Standing Committee on Citizenship and Immigration (CIMM)
Meeting No. 42Conditions Faced by Asylum-Seekers
November 18, 2022 from 1:03 p.m. to 3:09 p.m.

Committee Members

BQAlexis Brunelle-Duceppe (Lac-Saint-Jean, QC)
NDPJenny Kwan (Vancouver East, BC)
CPCTom Kmiec (Calgary Shepard, AB)
Brad Redekopp (Saskatoon West, SK)
Michelle Rempel Garner (Calgary Nose Hill, AB)
Larry Maguire (Brandon—Souris, MB)
Dane Lloyd (Sturgeon River—Parkland)
Pierre Paul-Hus (Charlesbourg—Haute-Saint-Charles)
LPCSalma Zahid (Chair) (Scarborough Centre, ON)
Marie-France Lalonde (Orléans, ON)
Shafqat Ali (Brampton Centre, ON)
Sukh Dhaliwal (Surrey—Newton, BC)
Arielle Kayabaga (London West, ON)
Fayçal El-Khoury (Laval—Les Îles, QC)
Ya’ara Saks (York Centre)

Witnesses Present

1:03pm to 3:09pm

  • Christiane Fox, Deputy Minister
  • Scott Harris, Associate Deputy Minister
  • Michèle Kingsley, Assistant Deputy Minister, Operations
  • Jason Hollmann, Acting Director General, Asylum Policy

2:07pm to 3:09pm

  • Hon. Sean Fraser, P.C., M.P., Minister of Immigration, Refugees and Citizenship

Takeaways

  • Discussions focused on the STCA in its current state and plans for its modernization as well as processing times, safety and security and refusal rates for asylum claimants.
  • 19 total undertakings arose from this appearance, with main topics being the STCA (MPs Maguire, Brunelle-Duceppe, Kwan) and Processing for asylum claimants (MPs Brunelle-Duceppe, Kwan, Lloyd). Full list below.

Summary

Immigration, Refugees and Citizenship Canada (IRCC) Officials and the Honourable Sean Fraser, Minister of Immigration, Refugees and Citizenship, provided two separate opening statements, respectively at 1:03p.m. and 2:07.p.m.

In the first opening remarks, IRCC spoke of 2022 admissions, indicating that they are expected to pass 2021 in most immigration programs, including permanent residency, student visas, refugees, and family reunifications. It highlighted the interdepartmental efforts with the Immigration Refugee Board (IRB), Canadian Border Services Agency (CBSA) and the Royal Canadian Mounted Police (RCMP) to welcome and process the new volumes of irregular migrants. IRCC recognized the challenges posed by the current situation at Roxham road and reiterated how it has taken measures with federal as well as provincial and municipal partners to address the situation.

During the second opening remarks, the Honourable Sean Fraser, Minister of IRCC noted that there were unprecedented levels of migration worldwide. In Canada, individuals can expect a fair assessment of their claims, during which, they receive the protection of the country. Both the IRB and CBSA work collaboratively with IRCC to ensure that cases are processed as quickly and effectively as possible. The government is also investing new resources in the asylum system to increase capacity and timely processing. IRCC is also working closely with American counterparts to discuss the modernization of the STCA, an important collaboration tool to ensure the orderly processing of border crossings. Supporting asylum-seekers is a shared responsibility and the federal government assists provinces in the delivery of services to asylum seekers. One of these ways is by providing provincial and municipal partners with support for temporary housing mainly through the interim housing assistance program.

Questions and interventions by committee members focused on the following topics:

Safe Third Country Agreement (STCA)

  • MP Maguire (CPC) indicated that the United States of America (USA) is also a Safe Third Country where asylum claimants could also remain and enquired whether IRCC had made efforts to amend the STCA so that individuals cannot walk across the border. He further mentioned that the Minister Goodale expressed his intent to negotiate with the government of the USA to amend the STCA in 2018. IRCC agreed to that statement. MP Maguire highlighted that number of irregular border crossings were higher than in 2017. IRCC agreed to that statement, adding that its forecast for both irregular and regular border crossings for 2022 is between 84,000 and 94,000.
  • MP Brunelle-Duceppe (BQ) Enquired about the negotiations with the USA regarding the STCA. He requested what is IRCC expecting in terms of irregular border crossings for 2023. IRCC indicated that this number would be around 50,000
  • MP Rempel Garner (CPC) asked whether IRCC had provided advice to the federal government regarding its posture towards the STCA. IRCC indicated that it has been preparing for several situations
  • MP Rempel Garner (CPC) asked whether the federal government affirmed that the STCA was constitutional. The Minister indicated that it was their view, as upheld by the recent federal court of appeal decision, however since matters are still before the courts, IRCC will respect the final decision.
  • MP Rempel Garner (CPC) asked whether the government affirmed the international law stating that asylum seekers should make their claim for asylum in the first safe country they reach. The Minister indicated that we do not want to encourage migrants to take perilous journeys to reach a country, a principle supported by the UNHCR.
  • MP Ali (LPC) asked what a modernized agreement on the STCA would look like. The Minister indicated that a simple suspension of the STCA would potentially lead to significant number of people making claims in a different way that would exacerbate current challenges.
  • MP Brunelle-Duceppe (BQ) asked why is the federal government is working to modernize the STCA if it says that it is adequate. The Minister indicates that having an agreement that isn’t perfect is better than having no agreement at all and that the government should be constantly be looking for ways to improve the quality of the agreements with international partners.
  • MP Dhaliwal (LPC) asked what would happen with border crossings, should the STCA be suspended. The Minister indicated that Canada would likely see a significant increase in number of individuals coming to Canada illegally.

Processing of asylum seekers

  • MP Dhaliwal (LPC) enquired whether IRCC had additional comments regarding their opening statements. IRCC spoke of the importance of processing asylum claims in a humane fashion and reiterated the importance of working closely with the USA. IRCC Highlighted the importance of Work Permit issuance for asylum seekers as they wait for their processing. MP Dhaliwal asked for numbers for government’s budget towards asylum processing. IRCC indicated that 1.3 billion dollars over 5 years to support the influx of migrants. MP Dhaliwal enquired what were the alternative solutions to integrate failed claimants or undocumented workers in Canada. IRCC indicated that they are actively seeking solutions to process such vulnerable individuals in Canada, naming the Guardian Angel program, providing a permanent residence pathway for such individuals working in patient care
  • MP Brunelle-Duceppe (BQ) asked what were the delays for work permit issuance. IRCC indicated that the processing times are expected to diminish from 18 months to 1 month total processing time.
  • MP Kwan (NDP) asked what was the first document refugee claimants were issued after entering Canada. IRCC indicated that this first document is the Acknowledgement of Claim. MP Kwan further enquired at which point after entering Canada their Refugee Protection document. IRCC indicated it was at their first meeting at the IRCC processing office, approximately two weeks after entering. MP Kwan deplored processing times, indicating some refugees may have to wait 12 to 24 months for obtaining this document. IRCC indicated that these delays depend on the specific case, adding that there are several services offered for asylum seekers as soon as they enter Canada, such as housing and support.
  • MP Lloyd (CPC) enquired if deterring asylum claimants was a priority of this government. IRCC indicated that the ideal situation would be to have asylum claimants coming to official border crossings in Canada.
  • MP Saks (LPC) enquired as to which measures are available for the vulnerable migrants. IRCC replied that we need to offer housing, access to education and work permits to these individuals to allow them to contribute to the economy.
  • MP Brunelle-Duceppe (BQ) enquired about the policy that would reduce work permit processing from 18 to 1 month and whether IRCC was expecting an increase in number of asylum seekers. IRCC indicated that it was expecting very high numbers for this year.
  • MP Kwan (NDP) asked what was the processing times for asylum seekers entering illegally in Canada. IRCC indicated that this depends on the process, however IRB would be better placed to answer this information.
  • MP El-Khoury (LPC) mentioned that a previous witness noted that Canada’s processing numbers were high. IRCC agreed and continued by saying this country has a fair and humane system that prioritizes the protection of refugees. IRCC collaborates with other departments and provincial government to create a system that benefits refugees and vulnerable individuals at every step.
  • MP Rempel Garner (CPC) asked whether the government affirms that asylum seekers who first reach the USA should make a claim in this country, as opposed to seeking to irregularly enter Canada. The Minister noted that even under the STCA, there are unique exceptions and that IRCC is always making a case-by-case assessment on the claims. He however recognized that the principles of the current STCA indicate it would be preferable that asylum seekers made their claim in the first safe country in which they arrive.
  • MP Rempel Garner (CPC) asked whether the government affirm that economic migrants should apply within Canada via regular migration streams instead of making inland asylum claims. The Minister responded by saying that it’s the government’s view that people coming for economic reasons should use the economic streams and that Canada promotes regular immigration paths for migrants.
  • MP Ali (LPC) asked what steps can Canada take to process asylum seekers and move them from temporary to permanent residents. The Minister replied by indicating that IRCC needs to increase its immigration ambitions.
  • MP Kwan (NDP) asked whether the Minister will consider broadening public policy exemptions to include gender-based claims for other classes of vulnerable people. The Minister replied that confidential conversations were happening with US counterparts but could not comment on it.

Roxham Road

  • MP Brunelle-Duceppe (BQ) asked for the refusal rate for asylum-seekers in Roxham road. He further enquired about the distribution of asylum-seekers throughout Canada’s biggest cities, including in Québec. IRCC indicated that about 90% of asylum requests came through Roxham road, and advised that in average, asylum requests would usually be processed in 26months for the IRB.
  • MP Saks (LPC) enquired whether closing Roxham road would be a safe solution to stopping irregular border crossing. IRCC indicated that there is a need for a safe system to protect irregular migrants, where the Canadian points of entry are the safest way to process asylum claimants
  • MP Brunelle-Duceppe (BQ) mentioned that the IRCC forecast for irregular border crossings for 2023 are inaccurate and mentioned that IRCC could provide more accurate numbers. The Minister pushed back on the assertion that projections were inaccurate based on numbers of people who have crossed in Roxham road to date.

Safety and Security

  • MP Kwan (NDP) stated that the STCA currently places the asylum seekers in dangerous situations, such as human trafficking by allowing them to make asylum claims via irregular border crossings. The Minister replied that he and the MP were in agreement that safer and regular pathways to migration were the desired outcome, but mentioned that the suspension of the STCA would create the potential for more migrants to make the decision to come to Canada
  • MP Paul-Hus (CPC) mentioned that Canada already has some set immigration targets, however the immigration route via Roxham road leads to more precarious situations for migrants, where rejected migrants get rejected get in a further fragilized situation. The Minister replied that individuals asylum claims are considered on a case-by-case basis, where individuals qualifying will be granted asylum
  • MP Brunelle-Duceppe asked about smugglers asking exorbitant prices to cross from the USA to Canada and whether IRCC was having discussions with this country regarding the matter. The Minister advised that monitoring this situation was part of the discussion regarding the modernization of the STCA.
  • MP Redekopp (CPC) asked what is the government are doing to discourage or prevent activities taking advantage of vulnerable asylum seekers. The Minister mentioned that IRCC is sharing good information with the USA or international partners of what is happening within their borders.
  • MP Rempel Garner (CPC) asked if the federal government affirms that Canada’s obligation to provide effective protection and to ensure protection is provided in countries to which Canada transfers refugees is being met. The Minister indicated that the USA does indeed meet the standard to be a safe country under the STCA.

Other

  • MP Paul-Hus (CPC) asked how many individuals are currently sought by the CBSA or have disappeared in Canada. The Minister undertook to provide numbers on individuals who made a failed asylum claim and are still within Canada, noting that CBSA does not track voluntary exits from Canada.

Follow-ups (To be checked against transcript. Official tasking to follow.)

  • CIMM 42.1 provide any IRCC-issued statements or press releases from the past 12 months that unequivocally states that according to the STCA, individuals in the USA should file an asylum claim there rather than illegally cross the Canadian border
  • CIMM 42.2 find whether IRCC has reports or analyses on which sections of the STCA would be needed to amend it so that individuals would be banned from walking across the Canadian border
  • CIMM 42.3 provide any memos, documents or reports that IRCC conducted to determine the flow of irregular migration after efforts to encourage other countries to use regular border crossing
  • CIMM 42.4 provide all evidence of IRCC monitoring media and relevant information regarding irregular border crossings
  • CIMM 42.5 provide refusal rates for migrants via Roxham road
  • CIMM 42.6 provide the distribution of asylum-seekers throughout Canada’s biggest cities, including in Québec
  • CIMM 42.7 provide the steps to process asylum requests for migrants arriving from the USA prior to 2004 and the STCA
  • CIMM 42.8 provide information on the current processing time to obtain the Entry for Further Processing document
  • CIMM 42.9 provide numbers on how much money is dedicated on reducing the IRB wait times
  • CIMM 42.10 provide information on additional resources put towards reducing asylum claim processing times as well as how many full-time equivalents have been hired to reduce the processing times
  • CIMM 42.11 provide how many meetings have occurred since 2019 on the modernization of the STCA
  • CIMM 42.12 provide the processing timelines for asylum seekers entering illegally in Canada
  • CIMM 42.13 provide numbers on which are the top countries of origin from which asylum seekers have had their claim refused
  • CIMM 42.14 provide numbers on rejection on the basis of gender-based claims
  • CIMM 42.15 provide numbers on how many individuals have been refused with applications from countries that are deemed unsafe, and the list of these countries
  • CIMM 42.16 provide numbers on how many individuals from the five-eyes countries have made an asylum request and have been refused.
  • CIMM 42.17 provide which advice IRCC gave to the Government regarding the modernizing of the STCA
  • CIMM 42.18 provide the total number of persons making inland asylum claims after irregularly entering Canada since November 2015 that have been removed from Canada after having their claims denied, while breaking down the decision by category of inadmissibility and country of origin
  • CIMM 42.19 reach out to CBSA to obtain the number of individuals who made a failed asylum claim and are still within Canada.

IRCC’s Summary Report –Meeting of November 22, 2022, with stakeholders.

Meeting information

Standing Committee on Citizenship and Immigration (CIMM)
Meeting No. 43Conditions Faced by Asylum-Seekers (first hour and a half) and Committee Business (final 15 minutes)
November 22, 2022 from 3:55 p.m. to 5:30 p.m.

Committee Members

BQAlexis Brunelle-Duceppe (Lac-Saint-Jean, QC)
NDPJenny Kwan (Vancouver East, BC)
CPCBrad Redekopp (Saskatoon West, SK)
Tom Kmiec (Calgary Shepard, AB)
Michelle Rempel Garner (Calgary Nose Hill, AB)
Larry Maguire (Brandon—Souris, MB)
LPCSalma Zahid (Scarborough Centre, ON)
Marie-France Lalonde (Orléans, ON)
Shafqat Ali (Brampton Centre, ON)
Sukh Dhaliwal (Surrey—Newton, BC)
Arielle Kayabaga (London West, ON)
Fayçal El-Khoury (Laval—Les Îles, QC)

Witnesses Present

3:30 p.m. to 4:30 p.m.
Comité d’action des personnes sans statut

  • Frantz André, Spokesperson and Coordinator

The Refugee Centre

  • Abdulla Daoud, Executive Director
  • Pierre-Luc Bouchard, Refugee Lawyer and Head of Legal Department

Unis pour une Intégration Consciente au Canada

  • Eva-Gazelle Rududura, Vice-President

4:30 p.m. to 5:15 p.m.
Canadian Association of Refugee Lawyers

  • Maureen Silcoff, Lawyer and Past President

Quebec Immigration Lawyers Association

  • Ms. Perla Abou-Jaoudé, Lawyer
  • Mr. Vincent Desbiens, Lawyer

Table de concertation des organismes au service des personnes réfugiées et immigrantes

  • Stephan Reichhold, Director General

Takeaways

  • Discussions focused on ending the Safe Third Country Agreement (STCA), the “brown paper” documentation issued to asylum seekers, lack of safety for refugees in the United States, and expanding entry points into Canada.

Summary

Comité d’action des personnes sans statut spoke of Haitian migrant situation as many of those who arrive at Roxham road are from Haiti. They highlighted the various health and financial struggles they face, one of which being finding a lawyer. Recommendations:

  • Canada must have a foreign policy that does not exacerbate the conflict and welcome migrants in a respectful manner.

The Refugee Centre focused on the “brown paper” and refugee protectant claim, explaining that it Initially took 36 weeks, now its over 12 months from time of entry until appointment.

  • Standardizing issuance of brown paper  or open work permit on arrival of refugee, or temporary photo id for refugee claimants allows them to apply for open work permit; and
  • Extend extension of brown paper validity from 2 to 4 years.

Unis pour une Intégration Consciente au Canada (UNICC)  explained that people at Roxham road were welcomed warmly, She spoke on the valuable exchange between asylum seekers and Canada.          

The Canadian Association of Refugee Lawyers (CARL) discussed the importance of ending the STCA for various reasons, including that acceptance rates don’t vary much between regular vs irregular refugees, ending STCA disperses refugees, the department will still work with ebbs and flows, and it means irregular and undetected entry, Reccomendations:

  • End STCA or;
  • Re-instate Article 6 which allows for policy exemptions, to exempt classes of people on policy grounds, to help vulnerable people.

Quebec Immigration Lawyers Association (AQAADI) supports abolishing STCA and to better distribute asylum seekers throughout Canada. They explained that asylum seekers come to border to be protected but then once they have everything (lawyers, settlement services, etc) it becomes difficult to move around so a better work permit system is needed. Some cant be dealt with in the fashion they deserve. There is a need to equitably distribute resources. Lastly, he explained that losing Roxham would be more devastating on status quo and could prevent them from coming to Canada.

Table de concertation des organismes au service des personnes réfugiées et immigrantes (TCRI) focused on dealing with humanitarian organizations, looking at social and health aspects, that help asylum seekers. He explained that regardless of regular vs irregular channels, none of settlement networks have the capacity for the status quo.
Recommendations:

  • Putting up shelters because its almost impossible to find housing for these people and they’re in homeless shelters but they don’t have documents.

Questions and interventions by committee members focused on the following topics:

Processing in the United States vs Canada

  • MP Rempel Garner spoke of the US extended temporary protected status for Haitian nationals who are making asylum claims and how there’s a lot of uncertainty still. She asked if the American legislative framework for being able to evaluate ongoing emergent issues allows for flexibility in extending additional protection to asylum claimants. Mr. Andre, from Comité d’action des personnes sans statut responded saying no, that Haitian nationals prefer to file claims in Canada instead of US, with US designation status, and in many cases there a lot of Haitians deported so they come to Canada.  MP Rempel followed up asking if they had they not gone through any process whatsoever in Canada. To which, Andre responded saying no, there’s a hearing set up and there’s a fear of being deported. MP Rempel asked if the government should seek to strengthen the review processes to ensure there isn’t discrimination against persons from any country. Andre responded that there is a need to reassess STCA and what happens at the border.
  • MP Dhaliwal asked why the U.S. isn’t safe for immigrants. Mr. Andre said that people who arrive at Roxham road risk being modern slaves.
  • MP Kwan asked if the U.S. is safe for asylum seekers and Mr. Andre responded saying no.
  • MP Kayabaga asked why people are not seeing the US as safe country. Ms. Silcoff responded that the law is so restrictive so they have a want to come to Canada, theres also a one year bar to make your claim in the U.S.
  • MP Kwan asked why the US is not safe. Ms. Silcoff explained that there’s people who don’t make claim right away because they cant do it, but they have to do it within a year, so people might not make their claim and then if they show up at border and are rejected then they’re turned back to US, its unsafe because they cant access asylum system. Also detention system is unsafe.

Roxham Road

  • MP Kayabaga asked why Burundians go the Roxham route, and does the danger they’re facing in the original country encourage them to go through Roxham, and asked if the road should be shut down. Ms. Rudurdura from UNICC agreed about the danger in the original country and that if Roxham is shut down, they’ll find another way to get through since they’re fleeing something.
  • MP Brunelle-Duceppe asked about criminal smugglers bringing in migrants. Mr. Andre responded that yes, he had heard stories about how people are paid between $8000-$35000 to do so, and that people need to be treated with dignity and respect.
  • MP Redekopp asked how many clients are received from Roxham, and if they stay in government sponsored hotels and for how long. Ms. Jaoude, from AQAADI responded that they deal with them everyday, hundreds, but don’t know the exact number as they aren’t distinguished from coming from elsewhere; and that they do stay in government sponsored hotels but were unsure of for how long.

Access Points Outside of Roxham Road

  • MP Brunelle Duceppe asked if immigrants should have more access points. Ms. Rududura said yes, any possibility for safer services. Mr. Andre agreed that more entry points helps with less condensed and more dispersed services.

Brown Paper

  • MP Kayabaga asked what to do in Canada do to ensure people are safe. Mr. Andre explained that at the border, they need brown paper including access to social assistance and work permit and become citizens as soon as possible.
  • MP Kwan asked if Brown Paper’s should be issued upon arrival. Mr. Douad, Mr. Andre and Ms. Jaoude agreed.
  • MP Redekopp asked about an ideal wait time for the Brown Paper, and meeting with the IRB. Ms. Jaoude said 1 year, and 2 years, respectively. Ms. Jaoude later explained that the wait time for the IRB isn’t necessarily the problem, rather, the access to legal justice and representation is problematic.

Ending the STCA

  • MP Brunelle-Duceppe asked if the STCA should be suspended, and can Canada do this unilaterally without asking the permission of anyone else. Mr. Andre expressed support for the idea, and the need to open up regular passing.
  • MP Kwan asked if the government should suspend the STCA. Mr. Daoudad from The Refugee Centre agreed, in order to regulate and service migrants correctly. Mr. Andre also agreed as it is a far less fearful way of welcoming refugees.
  • MP Kwan further asked about how the government has sneakily expanded the STCA in a hidden way through Bill C-97, which applies to the 5 eyes, which automatically turns people away if they seek asylum in Canada. Mr. Daoud agreed that its not right and creates danger. Mr. Andre said it adds restrictions and makes the system more closed off.
  • MP Dhaliwal asked that if more people want to come to Canada, and the STCA is canceled, and they don’t have this in place, people can’t exactly move into Canada. Mr. Andre responded that if Canada can’t afford to receive people with dignity, one must not forgot that Canada is linked to certain country policies so why can’t we support them.
  • MP Brunelle-Duceppe stated that if the STCA is scrapped, there’s likely to be an increase of migrants, and wanted to know the benefits of the STCA. Ms. Silcoff, from CARL, responded that it shares responsibility, and additionally, there is no concrete evidence, only concerns, that there’s likely to be an increase of migrants.
  • MP Kayabaga asked how Quebec conforms to STCA and would Quebec prefer a more restrictive approach to Roxham, if stricter control of borders or more open way to allow people to arrive at St Bernard de la coulle. Mr Reichhold from TCRI explained thatit isn’t in Quebec’s jurisdiction, and that if STCA was ended things would be done in a more controlled fashion and people would be spread out in more parts of Canada, I’d suppose people enter at all Canadian border entry points.
  • MP Kwan asked about gender violence, and if people try to make a claim in Canada and are turned away to gender violence countries, the STCA is putting people further at risk. Ms. Silcoff agreed, and echoed her support for reinstating Article 6.

Providing Services to Migrants

  • MP Brunelle-Duceppe asked about community organizations not being able to provide essential services to migrants, and if that’s due to people coming from the same place or places being overwhelmed. Mr. Andre responded saying yes, but with the numbers being faced, even a welcoming center at the border and IRCC would break down – everything is dysfunctional.
  • MP Brunelle Duceppe asked if ending the STCA would defuse pressure over large area so less pressure on legal system in Quebec. Ms. Jaoude agreed that if we suspend agreement asylum seekers will be spread out and will have better access to lawyers which could defend/present their case, diminish pressure on Quebec system. It wont diminish number of demand.

Requirements & Exemptions

  • MP Kwan asked about the new requirement that, for entry, allows the government to conduct further examination. Mr. Daoud said that they’ve always had the right to do so, but it’s been added within the last 12-24 months.
  • MP Kwan explained that Canada used to have exemptions in the STCA which exempted those faced with unsafeconditions- should it be reinstated? Mr. Andre and Ms. Rududura responded saying yes.

Committee Overview with Committee Member Bios

About the Committee

Mandate

The Standing Committee on Citizenship and Immigration (CIMM) studies matters related to immigration and citizenship policy. The committee has oversight of Immigration, Refugees and Citizenship Canada (IRCC) and the Immigration and Refugee Board (IRB).

Studies

An overview of the committee's studies and reports in the 44th Parliament can be found here.

Appearance Background

Background

The Standing Committee on Citizenship and Immigration (CIMM) adopted a motion on October 28, 2022 to begin a study on the situation at Roxham Road as soon as possible. The motion is as follows:

That, pursuant to Standing Order 108(3)(b), the Committee undertake a study as soon as possible on the conditions faced by asylum-seekers using the irregular administrative path maintained by the Safe Third Country Agreement; that the Committee consider the safety, security and health of people and families of migrants who cross the Canada–United States border at Roxham Road in particular; that the committee invite the Minister of Immigration, Refugees and Citizenship to appear; that the committee hold no more than four meetings to hear witnesses; that the Committee it report its findings and recommendations to the House; and that pursuant to Standing Order 109, the government table a comprehensive response thereto.

The Committee invited the IRB’s Chairperson to deliver a 5-minute opening statement, followed by rounds of questioning from committee members. The IRB is expected to attend alongside CBSA and RCMP officials.

The following IRB’s officials are expected to appear to support the Chair’s appearance:

  • Roula Eatrides, Deputy Chairperson, Refugee Protection Division
  • Gary Dukeshire, Senior Counsel
Environmental Scan

Key topics and possible lines of questioning surrounding Roxham Road include:

  • Recent investments in IRB
  • Processing times of asylum seekers, specifically of irregular border crossing claims
  • Acceptance and refusal rates for irregular border crosser claims
  • Gender considerations and other initiatives put in place by the IRB to address vulnerabilities
  • Safe Third Country Agreement

Committee Membership

  • Salma Zahid (Scarborough Centre, ON)

    Chair of CIMM

  • Brad Redekopp (Saskatoon West, SK)

    Vice-Chair of CIMM; Associate Shadow Minister for Immigration, Refugees, and Citizenship since October 2022

  • Alexis Brunelle-Duceppe (Lac-Saint-Jean, QC)

    Second Vice-Chair of CIMM; Vice-Chair of the Subcommittee on International Human Rights; Critic for Immigration, Refugees and Citizenship and Human Rights

  • Shafqat Ali (Brampton Centre, ON)
  • Sukh Dhaliwal (Surrey-Newton, BC)

    Chair of the former Special Committee on Afghanistan

  • Fayçal El-Khoury (Laval—Les Îles, QC)

    Member of the panel of chairs for the legislative committees

  • Arielle Kayabaga (London West, ON)
  • Tom Kmiec (Calgary Shepard, AB)

    Shadow Minister for Immigration, Refugees and Citizenship since October 2022; Member of the Special Committee on the Canada–People’s Republic of China Relationship

  • Jenny Kwan (Vancouver East, BC)

    Caucus Chair; Long-standing Critic for Immigration, Refugees and Citizenship; Critic for Housing

  • Marie-France Lalonde (Orléans, ON)

    Parliamentary Secretary to the Minister of Immigration, Refugees and Citizenship

  • Larry Maguire (Brandon-Souris, MB)

    Former Associate Shadow Minister for Immigration, Refugees, and Citizenship; Returning CIMM member

  • Hon. Michelle Rempel Garner (Calgary Nose Hill, AB)

    Former Shadow Minister for Immigration, Refugees and Citizenship; returning CIMM member

Conservative Party of Canada

Top Party Issues

The Conservative Party of Canada (CPC) has criticized the government for what it perceives as inaction on irregular migrants crossing at Roxham Road.

The party has voiced concerns over the Roxham Road access point, the Safe Third Country Agreement with the United States, and with what the CPC alleges are broader strains on the immigration system as a result of administrative burdens incurred through operations at Roxham Road.

CIMM Members

Brad Redekopp (Saskatoon West, SK)

Vice-Chair of CIMM; Associate Shadow Minister for Immigration, Refugees, and Citizenship

Topics of interest

  • Family reunification and welcoming newcomers
  • Temporary Foreign Workers Program
  • Backlogs and delayed processing times

Tom Kmiec (Calgary Shepard, AB) Shadow Minister for Immigration, Refugees and Citizenship

Requested technical briefing from IRCC and IRB on our respective processes to be delivered end of Nov/early Dec. 2022 (date TBC)

Larry Maguire (Brandon-Souris, MB) Former Associate Shadow Minister for Immigration, Refugees, and Citizenship

Hon. Michelle Rempel Garner (Calgary Nose Hill, AB) Former Shadow Minister for Immigration, Refugees and Citizenship

Other Active Members

Pierre Paul-Hus (Charlesbourg-Haute-Saint-Charles, QC)

Former Shadow Cabinet Minister for Public Safety and Emergency Preparedness

Recent Party Activity
  • Oct 19 – Oral Question: Inquiring about the identity of the owner of the land at Roxham Road and how much the contract is worth (Paul-Hus).
  • Oct 18 – Debate: Compared current Roxham Road border crossing to border crossing enforcement when CPC was in power with no need to spend a lot of money (Viersen).
  • Sept 27 – Oral Question: Stated that the Liberals have falsely claimed that the immigration system is both fair and delivering value for money when considering the longest immigration backlog in Canadian history and the management of Roxham Road (Rempel Garner).
  • Sep 20 – Member Statement: Stated that immigrants “should not be permitted to enter Canada [randomly] at Roxham Road” (Paul-Hus).
  • Jun 21 – Private Members' Business: Mentioned that the Government of Quebec is seeing an incredible strain on its social services from the illegal or irregular crossings and increase in problems at Roxham Road (McCauley).
  • May 16 – HUMA: Suggested there is no plan or support in place for the steady stream of people coming in through Roxham Road (Gladu).

New Democratic Party

Top Party Issues

The New Democratic Party (NDP) commitments include working with Canadians to support refugees in building successful lives and new homes in Canada while ensuring the industry is regulated by the government.

The party has criticized the government for the backlog of asylum seekers and ongoing problems at the Roxham Road border crossing as the world experiences an unprecedented refugee crisis.

CIMM Member

Jenny Kwan (Vancouver East, BC)

Caucus Chair; Long-standing Critic for Immigration, Refugees and Citizenship; Critic for Housing

Topics of interest

  • Withdrawal from the Safe Third Country Agreement and Roxham Road
  • Rights, safety and precariousness of Caregivers and other migrant workers
  • Processing capacity and backlogs
  • Extending the definition of family for reunification
Other Active Members

Alexandre Boulerice (Rosemont-La Petite-Patrie, QC)

Randall Garrison (Esquimalt-Saanich-Sooke, BC)

Recent Party Activity
  • Oct 18 – Oral Question: Inquired about the Liberal Party secretly spending $28 million to lease land near Roxham Road rather than suspending the Safe Third Country Agreement (Boulerice).
  • Dec 13, 2021 – Oral Question: Stated that migrants seeking refuge in Canada are “not illegal, just desperate”. Argued that rather than withdrawing from the Safe Third Country Agreement with the United States, the Liberals are encouraging leased land near Roxham Road to house asylum seekers (Boulerice).
  • Feb 17, 2021 – CIMM: Spoke on the issue of asylum, stating there is basically no asylum measure since people cannot apply for asylum unless they are in Canada (Kwan).
  • Feb 6, 2020 – Debates: Indicated that it is never illegal for refugees who are in fear of their lives to make a claim in Canada, however the safe third country agreement says refugees cannot do so at border crossings and therefore suggested the solution of terminating the agreement with the United States (Garrison).

Bloc Québécois

Top Party Issues

Bloc Québécois (BQ) has been extremely interested in the situation at Roxham Road, and the government’s decisions and management of the border crossing.

The party, supported by Conservative and New Democratic Party MPs, introduced the motion to investigate the use of public funds to build facilities near Roxham Road at the Standing Committee on Access to Information, Privacy and Ethics (ETHI). After one meeting, ETHI adjourned the study.

CIMM Member

Alexis Brunelle-Duceppe (Lac-Saint-Jean)

Second Vice-Chair of CIMM; Critic for Immigration, Refugees and Citizenship, Human Rights

Topics of Interest

  • Processing delays and family reunification
  • Suspending the Safe Third Country Agreement and irregular migration at Roxham Road
  • Francophone immigration, including international students from French-speaking countries in Africa
  • Quebec interests and protection of the French language
Other Active Members

Yves-François Blanchet (Beloeil—Chambly, QC)

Leader of the BQ

Alain Therrien (La Prairie, QC)

House Leader of BQ

Kristina Michaud(Avignon—La Mitis—Matane—Matapédia, QC​)

Critic for Climate Change, Youth, Public Safety and Emergency Preparedness

Recent Party Activity
  • Oct 27 – Oral Questions: Inquired about the U.S. Secretary of State’s visit being used to push for the suspension of the Safe Third Country Agreement (Brunelle-Duceppe)
  • Oct 19 – Oral Questions: Criticized the government for its handling of Roxham Road, alleged that a Liberal Party donor received a contract for leased land near Roxham Road, argued that funds should be allocated to IRCC to process asylum seekers at regular crossings (Blanchet).
  • Oct 18 – Oral Questions: Stated the Liberal donor who received the Roxham Road contracts disclosed in committee that it was the government that insisted the contract clauses remain confidential (Therrien).
  • Oct 7 – Oral Questions: Urged the government to suspend the Safe Third Country Agreement in relation to Roxham Road, accused the government of fighting refugee advocacy groups in the Supreme Court over issues stemming from Roxham Road (Brunelle-Duceppe).
  • Oct 6 – Oral Questions: Advocated for more immigration powers to be granted to Quebec due to circumstances at Roxham Road (Brunelle-Duceppe).
  • Oct 6 – Oral Questions: Demanded a “tabling of complete, unredacted versions of all the contracts awarded in relation to Roxham Road since 2017” (Blanchet).
  • Oct 6 – Oral Questions: Argued that in 2022 alone, the RCMP intercepted 23,196 asylum seekers at Roxham Road when customs officers at regular land border crossings have dealt with 499 refugee claims (Michaud).
  • Oct 5 – Oral Questions: Stated what is happening at Roxham Road is a humanitarian issue and the humanitarian thing to do would be to have migrants come in through regular border crossings (Blanchet)

Liberal Party of Canada

Top Party Issues

The Liberal Party of Canada commitments include strengthening family reunification and reducing processing times to increase immigration levels and build a fairer system and believe immigration is important for economic growth.

Their current focus is modernizing the Safe Third Country Agreement with the United States in order to provide a safe passage and access for asylum seekers.

CIMM Members

Salma Zahid (Scarborough Centre, ON)

Re-elected Chair of CIMM; Member of the former Special Committee on Afghanistan

Topics of Interest

  • Health and safety protocols regarding COVID-19
  • Gender equality
  • Advocate for Muslim women

Shafqat Ali (Brampton Centre, ON)

Sukh Dhaliwal (Surrey–Newton, BC)

Chair of the former Special Committee on Afghanistan

Fayçal El-Khoury (Laval—Les Îles, QC)

Member of the panel of chairs for the legislative committees; Member of former Special Committee on Afghanistan

Arielle Kayabaga (London West, ON)

Member of Standing Committee on Official Languages

Marie-France Lalonde (Orléans, ON)

Parliamentary Secretary to the Minister of Immigration, Refugees and Citizenship

Recent Party Activity
  • Oct 27 – Oral Questions: Stated closing Roxham Road is not the solution, but the government is focusing on modernizing the agreement (Lalonde).
  • Oct 19 – Oral Question: Stated the contracts pertaining to Roxham Road were awarded by public servants according to our principles and all the rules in place (Trudeau).
  • Oct 7 – Debates: Debated that closing Roxham Road is not a good solution as it would move the problem elsewhere and the focus is on modernizing the agreement with the United States (Fraser).
  • Oct 6 – Debates: Stated the attention is on working with the United States on a permanent, sustainable solution (Fraser).
  • Oct 5 – Debates: When people come to Canada, the government makes sure to follow the rules and protect them at the same time, while supporting Quebec in their work with Roxham Road (Trudeau).
  • Oct 4 – Debates: Roxham Road gives officials an opportunity to obtain identification documents from these asylum claimants and prevent dangerous crossings (Lalonde).
  • Oct 3 – ETHI: Indicated that Canada proudly makes space for those who need refuge and it is an issue of concern that they have safe passage and safe access in ways that both protect them and make sure the border services are doing the job they need to (Saks).
  • Sep 29 – Debates: The refugees are helping alleviate the labour shortage across Canada and have many examples of positive contributions made by refugees which contribute to investing in the necessary resources to resolve the situation at Roxham Road (Mendicino).

System Health and Operational Awareness

Intake, Wait Times, Inventory and Budget

Key messages

  • Between September 2016 and March 2020, the Board experienced an unprecedented intake of refugee claims with intake significantly exceeding funded processing capacity, leading to the largest backlog and longest wait times in the history of the Board.
  • Significant temporary investments of over $600M from Budgets 2018-2021 coupled with new initiatives introduced at the IRB slowed the growth of the backlog and wait times. Those investments to the IRB made since Budget 2018 have resulted in a refugee claim inventory that today is less than half of what it would otherwise be (70k vs 140k) and wait times that are approximately one quarter of what they would otherwise be (16 months vs 64 months).
  • While the objective of those investments was to slow the growth of inventories and wait times, COVID-19 related border restrictions, coupled with the IRB’s pivot to becoming a digital organization and holding hearings remotely during the pandemic, allowed the IRB to reduce it inventory of refugee claims from 92k in May 2020 to 54k in April 2022 (a 41% reduction). 
  • Budget 2022 makes permanent the temporary funding thereby allowing the IRB to finalize up to 50,000 refugee claims per year. Incremental temporary funding for an additional 10,000 over two years was also earmarked in the Budget.
  • Since the border’s reopening in Fall 2021, claim intake has returned to pre-pandemic levels and is expected to exceed processing capacity for the foreseeable future.
  • Monthly referrals to the IRB have increased steadily since the border reopening, averaging 4,300 new claims per month for the 12 months ending in October 2022, but 5,500 over the most recent 6 months and 6,200 over the most recent 3 months.
  • Based on current intake trends, and with no additional investments, the IRB can anticipate intake levels to remain in the order of 50% above its processing capacity and for wait time to grow on annual basis by approximately 6 months per year.  At this rate, by March 2024, the IRB will return to pre-pandemic inventory levels and wait times (~100k pending claims, wait time of 2+ years for new claims).
  • In order to maintain current inventory levels and wait times, in the face of continued high intake levels, the IRB would require an additional investment of approximately $45-50M/year for every additional 10,000 claims to be processed above currently funded levels.

Intake – Recent Trends and Projections

  • Since November 2021, asylum intake at IRCC/CBSA has averaged over 7.2 k claims per month at IRCC/CBSA and it is expected to continue to increase into 2023.
  • Due to a growing eligibility decision backlog (34.1k as of end of October 2022), referrals to the RPD have not yet kept pace with that increase but are trending upwards and exceeded 6.7k in October 2022 (150% of stabilized funded levels).
  • While exact timing remains uncertain, if 2022 year-to-date intake levels persist, they equate to approximately 20,000 claims per year above stabilized funding levels (70k vs. 50k, or 140k claims over 2 years).  
  • Intake at the RAD has returned to normal levels since full RPD operations resumed in January 2021.

Inventory and Wait Times – Recent Trends and Projections

  • RPD: As of November 1, 2022, the RPD had more than 66,000 claims in its inventory, down 29% from a peak of 93,000 in May 2020, but up from a low of 54,000 in March 2022.
  • Projected wait times were approximately 16 months for new refugee claims and 20 months for all refugee claims. 
    • Without B2018 to B2020 funding, inventory would now exceed 150k pending refugee claims rather than 66,000 with wait times for new claims approaching 6 years (or approximately 70 months) rather than 16 months. Thanks to those investments, the inventory is now less than half the size and wait times are about one quarter of what they would otherwise be.
  • If the intake trends described above persist, it is expected that the inventory will return to pre-pandemic levels (93k) by March 2024, with a similar increase in wait times (to 22 months).
  • RAD: As of November 1, 2022, the inventory of pending appeals was at 5,150, down 50% from its peak of 10,400 in September 2019.
  • Projected wait times at the RAD are approximately 6 months.
  • The RAD is resourced to match RPD output and as a result, inventory and wait times can normally be expected to remain stable. However, current GIC member vacancies (29% in November 2022) could result in larger inventories and longer wait times until those vacancies are filled.

Funding – Recent Trends and Projections

  • Based on permanent funding announced in Budget 2022, the IRB will be stabilized to adjudicate 50,000 claims per year. 
    • The temporary top-up funding also announced ($87.5M) provides the Board with the flexibility to hear an additional 10,000 claims over a two-year period.
    • This budget stabilizes a series of temporary investments between 2018 and 2021 that prevented the system from breaking down.
    • It is estimated (based on PBO analysis as part of the 2018 report Costing Irregular Migration across Canada’s Southern Border) that the cost avoidance associated with recent investments is in the order of $450M over 4 years.
      • This is calculated based on the excess inventory we would have had without the additional funding for each year, at a cost of 5,314$ per claim per year (as per PBO 2018 estimates).
  • Acknowledging the significant investments made to date, the Board will still have limited capacity to address surges in intake. 
    • At current funding levels (50,000 / year), every additional 10,000 refugee claims received in excess of funded capacity adds approximately 2.5 months to projected wait time.  
    • To stabilize wait times under sustained pressure of 10,000 claims above funded levels (i.e. annual intake of 60,000 vs 50,000), the Board would require an investment of approximately $44 million annually.
      • Note: the stabilization cost is lower than the one-time backlog reduction cost due to one-time start-up costs (e.g., training and ramp-up time for new members; PSPC accommodations costs, SSC infrastructure and other fit up costs for office and IT equipment).
  • The IRB will continue to work with partners through the ASMB and other contingency planning committees to closely monitor intake volumes and develop a longer-term, more sustainable solution to meet surges and growth in refugee claims.
  • The IRB will also continue discussions with its partners and central agencies on a flexible funding model that could help address future surge scenarios.

Intake - Background

  • As the front-line organizations, IRCC and CBSA are best placed to respond to future intake projections, given that files are only referred to the IRB after an eligibility decision is completed.
    • At the best of times, projecting future refugee claimant volumes is complicated given we do not control the demand of people seeking asylum in Canada
  • IRB intake volumes have varied by an average of over 25% from any given year to the next  
  • Projections are even more difficult now than in 2019 due to several factors:
    • Pandemic and evolving global health conditions;
    • Potential influx of unknown pent-up demand associated with the easing of border restrictions;
    • Increasingly more complex geo-political situation leading to significant migration of people; and
    • Uncertainty around STCA challenge.
    • Note: worldwide forced displacement now exceeds 100 million people with an 8% increase over last 12 months according to the UNHCR 2021 Global Trends Report.
  • The following table shows actual intake in previous years and projected intake based on the projected intake of 140k claims over two years.
Fiscal YearIntakeVariance in Intake (year over year)DecisionsVariance in Decisions (year over year)
2012-201317,148-26,602-
2013-201411,590-32%21,515-19%
2014-201514,67827%19,544-9%
2015-201618,32725%15,296-22%
2016-201726,70846%17,46314%
2017-201852,07595%26,70453%
2018-201956,0848%34,81430%
2019-202059,6436%42,49122%
2020-20218,133-86%29,705-30%
2021-202232,312297%48,05462%
2022-2023 (projected)*70,000117%50,0004%
2023-2024 (projected)70,0000%50,0000%
2024-2025 (projected)70,0000%50,0000%

*Budget 2022 also provided funds for an additional 10,000 finalizations over two years

Inventory and Wait Times - Background

Pending by: Year - Quarter

Claims Pending at end of period

Quarterly Growth

2017-18 Q1

30,801

12%

2017-18 Q2

40,743

32%

2017-18 Q3

48,335

19%

2017-18 Q4

52,948

10%

2018-19 Q1

58,467

10%

2018-19 Q2

66,030

13%

2018-19 Q3

73,090

11%

2018-19 Q4

74,219

2%

2019-20 Q1

75,598

2%

2019-20 Q2

82,325

9%

2019-20 Q3

88,464

7%

2019-20 Q4

91,371

3%

2020-21 Q1

91,698

0%

2020-21 Q2

87,258

-5%

2020-21 Q3

81,226

-7%

2020-21 Q4

69,799

-14%

2021-22 Q1

65,097

-7%

2021-22 Q2

61,092

-6%

2021-22 Q3

57,041

-7%

2021-22 Q4

54,061

-5%

2022-23 Q1

54,681

1%

2022-23 Q2

62,993

15%

What is the trends analysis of growth/slowing of inventory and wait times since the beginning of the pandemic (March 2020)?

  • The RPD inventory grew by an average of 1,500 per month from January 2018 to May 2020, when it peaked at over 92,000 claims. 
  • Between May 2020 and April 2022, the trend was reversed, and the inventory was reduced by an average of 1,500 cases per month.
    • Actual wait times over the past two years have been held in check at less than 24 months.
    • Since April 2022, wait times for new claims have been significantly reduced but are now increasing at 16 months.
    • The actual average processing time of 24 months over the past 2 years reflects a case management approach that focused on processing older claims first. As intake levels grow and the RPD processes an increasing proportion of newer cases, average processing times are projected to decline through the current fiscal year until they reflect the 19 month wait times for new claims forecasted for April 2023.
  • At the RAD, the inventory grew at a monthly average rate of 5% from 3,800 in January 2018 to a peak of 10,400 in September 2019.
  • Investments at the RAD have since led to a decrease of more than 50% to 5,150 appeals at the end of August 2022.
  • Wait times have been reduced to 6 months.

RPD Annex

Text Version
Immigration and Refugee Board of Canada
Asylum inventory, wait time and decision volume trends, October 2022
Refugee protection division (RPD)
Pending vs wait time

  

Actual 

Projected 

As of end of March 

2017 

2018 

2019 

2020 

2021 

2022 

2023 

2024 

2025 

Inventory 

27,570 

52,939 

74,215 

91,370 

69,795 

54,049 

78,000 

95,500 

108,000 

Wait time - new claims 

13 

19 

22 

22 

17 

13 

19 

22 

23 

Non-actionable inventory 

14,871 

27,000 

33,000 

36,500 

Actionable inventory 

27,570 

52,939 

74,215 

91,370 

69,795 

40,207 

51,000 

62,500 

71,500 

Annual decisions

  

Actual 

Projected 

As of end of March 

2017 

2018 

2019 

2020 

2021 

2022 

2023 

2024 

2025 

Inventory 

27,570  

26,5001  

35,000  

42,500  

29,5002  

48,0003  

50,000  

55,000  

57,500  

1 Low
2 Impact of COVID-19 pandemic
3 High 

Key takeaways

The surge in refugee claim intake between 2017 and 2019 resulted in the largest backlogs and longest wait times ​for refugee claims and appeals in the Board’s ​30-year history.​ 

Temporary funding through budgets 2018-2020 enabled the IRB to transform its operations and significantly scale up its capacity by doubling its workforce. This funding has now been stabilized through Budget 2022. ​
The transition to a “virtual by default” hearing model in FY 2020-21 allowed the ​RPD to continue hearing and finalizing claims despite disruptions caused by the pandemic.​ 

The RPD finalized 48,000 claims in FY 2021-22, the most in any fiscal year in its history, within the performance target range of 45-50k. This productivity, along with reduced claim intake due to pandemic-related border restrictions, allowed the RPD to significantly reduce its inventory and wait times. ​ 

As of the end of October 2022, the RPD inventory comprised 66,000 claims, down 29% from a peak of 93,000 in May 2020. That represents approximately 26 months of processing capacity down from nearly 2 years at its peak. As such, wait times for new claims decreased during the same period from 22 months to approximately 16 months.​ 

RPD cases are not actionable for an average of 2 to 4 months after referral due to pending security screening and other upstream processes. Non-actionable cases currently account for about one third of the current RPD inventory and wait times.​ 

Asylum intake is forecasted to exceed processing capacity for the foreseeable future, which could result in inventories and wait times exceeding pre-pandemic levels by March 2024 and doubling current level by March 2025.​ 

RAD Annex

Text Version
Immigration and Refugee Board of Canada
Asylum inventory, wait time and decision volume trends, October 2022
Refugee appeal division (RAD) Pending vs wait time

  

Actual 

Projected 

As of end of March 

2017 

2018 

2019 

2020 

2021 

2022 

2023 

2024 

2025 

Inventory 

2,128 

4,594 

7,644 

8,465 

4,980 

4,831 

5,400 

6,750 

6,750 

Wait time - new claims 

10 

Non-actionable inventory 

900  

1,340  

1,350  

1,350  

Actionable inventory 

2,128  

4,594  

7,644  

8,465  

4,980  

3,931  

4,060  

5,400  

5,400  

Annual decisions

  

Actual 

Projected 

As of end of March 

2017 

2018 

2019 

2020 

2021 

2022 

2023 

2024 

2025 

Inventory 

3,0891  

3,276  

5,297  

10,861  

9,8412  

11,1493  

11,000  

11,675  

13,500  

1 Low
2 Impact of COVID-19 pandemic
3 High 

Key takeaways

The RAD finalized 11,200 appeals in FY 2021-22, a record high for any fiscal year in its history and falling within the performance target range of 10-13.5k. ​
Strong results in FY 2020-21 and FY 2021-22, along with reduced appeal intake in both years, allowed the RAD to reduce its inventory and wait times by more ​than half. ​
As of the end of October 2022, the RAD inventory consisted of 5,150 appeals, down 50% from its peak of 10,400 in September 2019. Wait times for new appeals have decreased during the same period from approximately 12 months to approximately ​6 months. ​
Since the RAD is resourced to match RPD output, wait times at the RAD can be expected to remain at 6 months or less (subject to the timeliness of GIC appointments).​
RAD cases are not actionable for an average of 1 month ​after the appeal is initially filed. Non-actionable cases currently account about 23% of the current RAD inventory and wait times.​  

21 November 2022 

RPD Statistics

Overall

Regular Claims

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-Oct 31, 2022

Received

35,100

43,000

15,100

23,200

32,000

Finalized

23,800

28,300

17,200

34,200

30,700

Pending

43,800

58,500

56,400

45,500

46,800

Irregular Claims

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-Oct 31, 2022

Received

20,600

16,200

4,100

1,600

15,600

Finalized

7,100

15,600

9,300

14,800

7,800

Pending

29,300

29,900

24,800

11,500

19,300

All Claims

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-Oct 31, 2022

Received

55,700

59,200

19,200

24,800

47,600

Finalized

31,000

43,900

26,500

49,000

38,500

Pending

73,100

88,500

81,200

57,000

66,100

Between January 2022 to October 2022, the RPD received an intake of approximately 47,600 cases, 150% more than the same period last year. Over this same period, irregular intake increased almost 18-fold while regular intake increased by 175%. This increase can be explained with the border reopening in the fall of 2021, and referral intake is expected to continue to grow year over year.

From January to October 2022, the RPD finalized 38,600 cases, an annualized rate of 46,300 finalizations per year.

Inventory

Growth: At the end of October 2022, the pending inventory comprised 66,000 claims, an increase of more than 6,600 claims in a year and more than 27,000 claims (a decrease of 29%) since its peak of 93,000 claims in May 2020. Forecasted intake shows that inventory is likely to return to this pre-pandemic level by the end of next fiscal year (2023-24), with over 67,000 referrals expected to be received at the IRB in 2022-23.

Status: as of the end of October 2022, 32% of pending claims were already heard or on the schedule, and 31% were non-actionable due to pending security or documents. The balance remaining to be scheduled represent 37% (or approximately 5 to 6 months of work).

Age: 81% of pending claims were less than 2 years old (received between October 2020 and October 2022).

  • 65% of cases were received in 2022
  • 16% of cases were received in 2021
  • 6% of cases were received in 2020
  • 13% of cases were received prior to 2020

Region: 45% of the inventory was in Eastern (Montreal) region, 44% was in Central (Toronto) region, and 10% was in Western (Vancouver) region.

Country Make-up:

All Claims Source Country

Total Claims Pending

% of Inventory

Top 10 Countries

44,199

67%

Mexico

9,220

14%

Haiti

8,478

13%

India

7,211

11%

Colombia

5,111

8%

Türkiye

4,363

7%

Iran

3,198

5%

Nigeria

2,012

3%

Congo, Democratic Republic of the

1,774

3%

Pakistan

1,613

2%

China

1,219

2%

Other 158 Countries

21,896

33%

Top 10 Regular Claims

Regular Claims Source Country

Total Claims Pending

% of Inventory

Top 10 Counhries

30,248

65%

Mexico

9,140

20%

India

7,118

15%

Iran

3,192

7%

Colombia

2,779

6%

Türkiye

2,502

5%

Haiti

1,539

3%

China

1,204

3%

Pakistan

1,052

2%

Nigeria

882

2%

Lebanon

840

2%

Other 155 Countries

16,523

35%

Top 10 Irregular Claims*

Irregular Claims Source Country

Total Claims Pending

% of Inventory

Top 10 Countries

15,367

80%

Haiti

6,939

36%

Colombia

2,332

12%

Türkiye

1,861

10%

Nigeria

1,130

6%

Congo, Democratic Republic of the

1,095

6%

Angola

607

3%

Pakistan

561

3%

Venezuela

451

2%

Yemen

198

1%

Sudan

193

1%

Other 105 Countries

3,957

20%

* Since 2017, acceptance rates for irregular claimants at RPD has been approximately 54%, versus 64% for regular claimants.

Wait Times

Average processing time for claims finalized to date in 2022 (Jan to October) was 23 months.

Projected wait time for new claims received as of November 2022 is 16 months. Based on 2022 year-to-date refugee claim intake trends, the IRB forecasts that its inventory at the end of the fiscal year will reach approximately 78,000 pending refugee claims, with a wait time for all claims, regular and irregular, of 18 to 19 months.

Text Version

The majority of the inventory is less than 24 months, or 2 years old 

Less than 24 months 

81% 

24 months and older 

19%

Diverse inventory with almost half of the inventory concentrated in 5 source countries 

Top 5 countries 

52% 

Other 163 countries 

48% 

Irregular claims now make up close to 30% of pending inventory, up from a low of 20% in December 2021 

Regular 

71% 

IBC 

29% 

Text Version
RPD inventory weekly dashboard - week ending Thursday, November 17, 2022
Total RPD inventory by week
Weeks

Non-actionable inventory  

Actionable inventory 

Non-actionable forecast based on 13-week trends 

Total forecast based on 13-week trends 

15,775  

38,370  

15,654  

38,594  

15,532  

38,817  

15,411  

39,041  

15,289  

39,264  

15,168  

39,490  

15,046  

39,689  

15,046  

39,767  

15,239  

39,681  

10 

15,432  

39,649  

11 

15,687  

39,681  

12 

15,430  

40,279  

13 

15,173  

41,320  

14 

15,093  

41,367  

15 

15,012  

42,035  

16 

15,033  

42,027  

17 

15,665  

41,739  

18 

15,538  

42,317  

19 

15,123  

43,135  

20 

15,254  

43,325  

21 

15,621  

43,512  

22 

16,118  

43,656  

23 

16,894  

43,612  

24 

16,938  

44,081  

25 

17,431  

44,111  

26 

17,982  

44,294  

27 

19,116  

43,847  

28 

19,283  

44,254  

29 

19,701  

44,458  

30 

19,991  

44,889  

31 

20,906  

45,396  

32 

21,009  

45,878  

33 

20,976  

46,562  

34 

21,305 

68,105  

35 

21,634 

68,672  

36 

21,964 

69,240  

37 

22,293 

69,807  

38 

22,622 

70,374  

39 

22,951 

70,941  

40 

23,265 

71,508  

41 

-  

23,579 

72,075  

42 

-  

23,893 

72,642  

43 

-  

24,207 

73,209  

44 

-  

24,521 

73,776  

45 

-  

24,835 

74,344  

46 

-  

25,149 

74,911  

47 

-  

25,463 

75,478  

48 

-  

25,777 

76,045  

49 

-  

26,091 

76,612  

50 

-  

26,405 

77,179  

51 

-  

26,719 

77,747  

52 

-  

27,033 

77,973 

Time period 

Inventory
total cases 

Change 

Projected wait times for new claims (months) 

  

Non-actionable cases 

Actionable cases 

(#) 

 (%) 

  

Inventory  

% of total inventory 

Months of work 

Inventory  

% of total inventory 

Months of work 

Inventory to date 

Today 

67,538 

 - 

-  

16 

  

20,976 

31% 

46,562 

69% 

11 

A week ago 

66,887 

651 

1%

16 

  

21,009 

31% 

45,878 

69% 

11 

4 weeks ago 

64,880 

2,658 

4% 

16 

  

19,991 

31% 

44,889 

69% 

11 

13 weeks ago 

60,506 

7,032 

12%

15 

  

16,894 

28% 

43,612 

72% 

10 

Beginning of the fiscal year (as of April 1st, 2022) 

54,145 

13,393 

25% 

13 

  

15,775 

29% 

38,370 

71% 

Time period 

Inventory
total cases 

Projected change from beginning of the fiscal year 

Projected wait times for new claims (months) 

  

Non-actionable cases 

Actionable cases 

(#) 

 (%) 

  

Inventory  

% of total inventory 

Months of work 

Inventory  

% of total inventory 

Months of work 

Projected inventory* 

End of the month 

68,559 

14,414 

27% 

16 

  

21,569 

31% 

46,990 

69% 

11 

End of the quarter 

70,941 

16,796 

31% 

17 

  

22,951 

32%

47,989 

68% 

12 

End of the fiscal year 

77,973 

23,828 

44% 

19 

  

27,033 

35% 

50,939 

65% 

12 

* Projected inventory is a forecast based on the past 13 weeks intake to output ratio 

Non-actionable inventory for RPD is defined as cases that have not been scheduled/heard that meet one of the following criteria: 

  • Cases included in IRCC’s health care workers initiative
  • Suspended cases
  • First instance cases where front-end security clearance is not yet received
  • Case is processed by the Integrated Claim Analysis Centre (ICAC) program and the schedule-ready package (SRP) is not yet received
  • Basis of claim (BOC) form is not yet received

RAD Statistics

Overall

Total Appeals

 

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-October 31, 2022

Received

7,300

11,900

6,900

10,000

9,500

Finalized

4,400

8,700

9,600

12,300

9,200

Pending

6,600

9,700

7,100

4,800

5,150

Regular Appeals

 

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-October 31, 2022

Received

4,700

5,700

3,900

7,100

7,700

Finalized

3,500

4,800

5,300

7,500

7,000

Pending

4,400

5,200

3,900

3,400

4,120

Irregular Appeals

 

12-month period ending

Dec 31, 2018

Dec 31, 2019

Dec 31, 2020

Dec 31,2021

Jan 1-October 31, 2022

Received

2,600

6,200

3,000

2,900

1,800

Finalized

900

3,900

4,300

4,800

2,200

Pending

2,200

4,500

3,200

1,400

1,030

Between January 1, 2022, and October 31, 2022, the RAD received intake of 7,700 appeals. Over that period, irregular intake comprised 24% of appeals. Intake, from January to October 2022, has averaged 20% of Refugee Protection Division finalizations.

The RAD finalized 11,300 appeals in the 12-month period ending in October 2022 – a 2% decrease over the previous 12-month period.

Inventory

Growth: At the end of October 2022, the RAD inventory comprised 5,150 appeals, stable in the past 12 months but less than half its peak of 10,400 in September 2019.

Age: 96% of pending appeals were less than 1 year old (received between November 2021 and October 2022)

Region: 55% of the inventory was in Central (Toronto) region, 32% was in Eastern (Montreal) region, and 13% was in Western (Vancouver) region.

Country Make-up (as of the end of October 2022):

All Appeals Source Country

Total Appeals Pending

% of Inventory

Top 10 Countries

3831

74%

India

1,851

36%

Mexico

739

14%

Nigeria

335

7%

Colombia

223

4%

China

165

3%

Congo, Democratic Republic of the

130

3%

Angola

116

2%

Pakistan

102

2%

Haiti

92

2%

Bangladesh

78

2%

Other 105 Countries

1,319

26%

Top 10 Regular Appeals

Regular Appeals Source Country

Regular Appeals Pending

% of Regular Inventory

Top 10 Countries

3,162

77%

India

1,844

45%

Mexico

737

18%

China

156

4% 

Nigeria

92

2%

Colombia

85

2%

Viet Nam

54

1%

Algeria

52

1%

Bangladesh

51

1%

Sri Lanka

46

1%

Pakistan

45

1%

Other 99 Countries

956

23%

Top 10 Irregular Appeals

Irregular Appeals Source Country

Irregular Appeals Pending

% of Irregular Inventory

Top 10 Countries

3,162

77%

Nigeria

243

24%

Colombia

138

13%

Angola

106

10%

Congo, Democratic Republic of the

94

9%

Pakistan

57

6%

Haiti

53

5%

Bangladesh

27

3%

Sri Lanka

25

2%

El Salvador

--1

2%

Brazil

--1

1%

Other 53 Countries

257

25%

*Since 2017, acceptance rates for both irregular and regular appellants at the RAD has been approximately 6% (of total claims).

1 Due to privacy considerations, some values in these tables have been suppressed and replaced with the notation "--". As a result, components may not be a sum of the total indicated. In general, the Immigration and Refugee Board of Canada suppresses values greater than 0 but less than 20.
See protecting privacy when releasing statistical information: small value suppression to learn more about how the Board approaches small value suppression.

Wait Times

Average processing time for appeals finalized to date in 2022 (January to October) was 6 months.

Projected wait time for new appeals filed as of October 2022 is 5 to 6 months.

Based on 2022 year-to-date finalizations at the RPD and RAD capacity, the IRB forecasts that its inventory of refugee appeals at the end of the fiscal year will reach approximately 5,400 refugee appeals, with a wait time of 5 to 6 months for both regular and irregular claims.

Text Version
The majority of appeals are less than a year old
0-90 days45%
3-12 months51%
12+ months4%
Diverse inventory with high concentration in 5 source countries
Top 5 countries64%
Other 113 Countries36%
Irregular appeals make up less than a quarter of the pending inventory
Regular20%
Irregular80%
Text Version - RAD Inventory Weekly Dashboard 18.11.2022
RAD inventory weekly dashboard - week ending Thursday, November 17, 2022
Total RAD inventory by week
Weeks

Non-actionable inventory 

Actionable inventory 

Non-actionable forecast based on 13-week trends 

Total forecast
based on 13-week trends 

1,544  

3,287  

1,496  

3,383  

1,449  

3,479  

1,401  

3,574  

1,353  

3,671  

1,387  

3,677  

1,421  

3,683  

1,455  

3,689  

1,489  

3,695  

10 

1,433  

3,791  

11 

1,377  

3,856  

12 

1,320  

3,920  

13 

1,264  

3,984  

14 

1,237  

4,021  

15 

1,211  

4,068  

16 

1,184  

4,114  

17 

1,157  

4,161  

18 

1,151  

4,188  

19 

1,145  

4,186  

20 

1,140  

4,183  

21 

1,134  

4,175  

22 

1,128  

4,152  

23 

1,131  

4,147  

24 

1,134  

4,171  

25 

1,136  

3,287  

26 

1,139  

3,383  

27 

1,142  

3,479  

28 

1,148  

3,574  

29 

1,154  

3,671  

30 

1,140  

3,677  

31 

1,199  

3,683  

32 

1,211  

3,689  

33 

1,231  

3,695  

34 

1,239 

5,329  

35 

1,247 

5,332  

36 

1,255 

5,334  

37 

1,263 

5,336  

38 

1,271 

5,339  

39 

1,279 

5,341  

40 

1,287 

5,343  

41 

-  

1,295 

5,345  

42 

-  

1,303 

5,347  

43 

-  

1,310 

5,349  

44 

-  

1,318 

5,351  

45 

-  

1,326 

5,353  

46 

-  

1,333 

5,356  

47 

-  

1,341 

5,358  

48 

-  

1,349 

5,360  

49 

-  

1,356 

5,362  

50 

-  

1,364 

5,364  

51 

-  

1,372 

5,366  

52 

-  

1,379 

5,369  

Time period 

Inventory total cases 

Change 

Projected wait times for new appeals (months) 

  

Non-actionable cases 

Actionable cases 

(#) 

 (%) 

  

Inventory  

% of total inventory 

Months of work 

Inventory  

% of total inventory 

Months of work 

Inventory to date 

Today 

5,327  

 -  

-   

6  

  

1,231  

23%  

1  

4,096  

77%  

5  

A week ago 

5,304  

23  

0%  

6  

  

1,211  

23%  

1  

4,093  

77%  

5  

4 weeks ago 

5,096  

231  

5%

6  

  

1,088  

21%  

1  

4,008  

79%  

5  

13 weeks ago 

5,299  

28  

1%

6  

  

1,131  

21%  

1  

4,168  

79%  

5  

Beginning of the fiscal year (as of April 1st, 2022) 

4,831  

496  

10%

6  

  

1,449  

30%  

2  

3,382  

70%  

4  

Time period 

Inventory
total cases 

Projected change from beginning of the fiscal year 

Projected wait times for new appeals (months) 

  

Non-actionable cases 

Actionable cases 

(#) 

 (%) 

  

Inventory  

% of total inventory 

Months of work 

Inventory  

% of total inventory 

Months of work 

Projected inventory* 

End of the month 

5,331  

500  

10%

6  

  

1,246  

23%  

1  

4,086  

77%  

5  

End of the quarter 

5,341  

510  

11%

6  

  

1,279  

24%  

2  

4,061  

76%  

5  

End of the fiscal year 

5,369  

538  

11%

6  

  

1,379  

26%  

2  

3,989  

74%  

5  

* Projected inventory is a forecast based on the past 13 weeks intake to output ratio 

Non-actionable inventory for RAD is defined as cases that have not been scheduled/heard that meet one of the following criteria: 

  • Cases that are not perfected

RPD Scheduling

Key Messages

  • The RPD has implemented a balanced approach to scheduling that promotes the principles in IRPA including fairness (oldest cases); case processing efficiencies (less complex); and system integrity (interventions).
  • The RPD has scheduled irregular claims in proportion to its share of the claim inventory, currently at approximately [29].
  • Within this approach, the Division prioritizes certain claims to be scheduled and heard on a priority basis to ensure the Division is providing timely access to justice to those most vulnerable, such as claims identified in Chairperson Guideline 6, including those involving unaccompanied minors and detainees, and less complex.
  • As of September 2022, the RPD is on track to meet its target of 45,000 to 50,000 claims and its system-wide strategic case management objectives.

Background

  • The Refugee Protection Division (RPD) of the Immigration and Refugee Board (IRB) is funded to decide up to 50,000 claims annually.
  • In response to the pandemic, the RPD shifted to a virtual by default hearing operating model in January 2021 and leveraged Board-wide digital initiatives, such as electronic files, to adopt a national case management approach for hearing and deciding refugee claims.
  • Under this approach, the RPD allocates claims throughout the country depending on specialization of its members (e.g., country and claim type) and capacity, rather than region in which the claim was made. This approach provides the Division with greater flexibility to hear claims faster.
  • The RPD has implemented a balanced approach to scheduling that promotes the principles in IRPA including fairness (oldest cases); case processing efficiencies (less complex); and system integrity (interventions).
  • The Division also prioritizes certain claims to be scheduled and heard on a priority basis to ensure the Division is providing timely access to justice to those most vulnerable, including:
    • Claims identified in Chairperson Guideline 6: Scheduling and Changing the Date or Time of a Proceeding, including those involving unaccompanied minors, detainees, and vulnerable persons; and
    • Other scheduling priorities designated by the Chairperson (Afghanistan, Ukraine).

Current Status

  • For 2022-23, the RPD has established the following objectives to support timely adjudication of refugee claims:

ID#

Indicator

Type

2022-23 Target

 Annual finalizations

Public commitment (DRF)

45,000 to 50,000

% of inventory pending over 3 years

Public commitment (DRF)

At most 5%

2.

Average processing time (APT)

B2020 TB Sub
commitments

At most 2 years

  • As part of the IRB’s balanced approach to scheduling consistent with the principles identified in IRPA, and to help align referrals with IRB’s scheduling approach to optimize its case management objectives, targets have been shared with the Asylum System Management Board to help achieve system wide alignment:

ID#

Indicator

Type

2022-23 Target

Oldest claims (before April 2020)

​​Case​ Manag​e​me​nt Priorities for Processing Refugee Claims

15,000 to 18,000

Less complex claims

5,000 to 7,500

Minister’s Interventions

2,000 to 4,000

Cessation / vacation cases

500 to 1,500

ICAC cases

1,000 to 4,000

Irregular Border Crossers

7,000 to 10,000

  • As of September 2022, the RPD is on track to meet its target of 45,000 to 50,000 claims and system-wide case management objectives.

Projected Status at Year-End 2022-23

  • Based on 2022 year-to-date refugee claim intake trends, the IRB forecasts that its inventory at the end of the fiscal year will reach approximately 78,000 pending refugee claims, with a wait time for all claims, regular and irregular, of 18 to 19 months.
  • Proportion of IBC claims in inventory is also expected to increase from 27% at the end of October to at least 33%, or 26,000 IBC claims in inventory at the end of the fiscal year (up from over 19,000 at the end of October).

RAD Scheduling Strategy

Key Messages
  • Since 2018/19 the RAD has been working with a digitized case load of files allowing it to assign electronic files to decision makers—the majority of whom were working remotely prior to the pandemic.
  • During the pandemic, RAD continued to assess appeals but mailing of decisions was delayed until after the IRB offices reopened.
  • The RAD has now eliminated its backlog and seen average processing time and wait times decline to less than six months from nine months prior to the pandemic.
  • The division continues to balance the proportion of finalized irregular border crosser (IBC) files with the percentage of IBC files in its inventory.
Background
  • The RAD began digitizing its inventory of appeals in 2018/19 in order to harness the efficiencies of assigning appeals according to the availability of members, irrespective of which IRB office the appeal was submitted. Prior to Covid-19, almost 99% of appeals were decided without a hearing. When the pandemic closed IRB offices, the RAD was ready to continue with electronic file assignment allowing the assessment of appeals to continue subject to the well-being of decision makers and their families.
  • Since 2018/2019, the Division has implemented a balanced approach to file assignment that considers the age of the pending appeal, case processing efficiencies and concerns related to system integrity. In line with the processing of irregular border crosser (IBC) claims at the Refugee Protection Division, the RAD strives to finalize IBC cases to match their proportion in the RAD inventory.
Current Status
  • Recent budgets have provided the RAD with additional funding for more members thereby expanding its decision-making capacity. Since March 2020, it has finalized 10,000 or more appeals annually — dipping slightly below 10,000 during FY20/21 when provincial lockdowns disrupted IRB registry and mail operations. For FY22/23, more than 10,000 finalized appeals are forecasted, based on its current member complement.
  • The RAD is on target to meet its other case management strategies:
  • Finalizations of irregular border crosser files stand at 22% of decisions—in line with their share of the RAD inventory.
  • Approximately, less than 1% of appeals are pending over 18 months: the majority of cases awaiting consideration under IRCC’s temporary public policy to facilitate the granting of permanent residence for certain refugee claimants working in the health care sector during the COVID-19 pandemic.
  • The RAD is also well under its 10% target of appeals pending over 12 months having only 3% of appeals pending longer than 12 months.
Projected Status at Year-End 2022-23
  • Based on 2022 year-to-date finalizations at the RPD and RAD capacity, the IRB forecasts that its inventory of refugee appeals at the end of the fiscal year will reach approximately 5,400 refugee appeals, with a wait time of 5 to 6 months for both regular and irregular claims.  
  • The proportion of IBC appeals in its inventory is also expected to increase from 20% at the end of October to at least 24%, or 1,300 IBC refugee appeals in inventory at the end of the fiscal year (up from approximately 1,000 at the end of October). 

Irregular Border Crossers

Key Messages

  • For IRB purposes, the distinction between “regular” and “irregular” claimants is inconsequential. For adjudication purposes, a claim is a claim. The Board adjudicates all claims based on the law and the evidence presented.
  • That said, the IRB monitors the data and trends.
  • Since 2017, the IRB received approximately 72,500 “irregular” claimants, representing about one-third of all claims referred to the Board over this time.
  • As of November 1, 2022 “irregular” claimants constitute [29% / 19,300] of RPD’s inventory and [20% / 1,030] of RAD’s inventory.
  • Approximately 75% (55,000) of all “irregular” claims received by the IRB since 2017 have been decided at the RPD/RAD. Over 90% of all “irregular” claims referred to the IRB before the re-opening of the border in fall 2021 have been finalized.
  • Since 2017, acceptance rates for irregular claimants at RPD has been approximately 54%, versus 64% for regular claimants.
  • To date, approximately 20,500 have been rejected across the continuum and are subject to the removal process.
  • Average processing times in FY 2022-23 for regular versus irregular claimants are similar due to the IRB approach of proportionality of finalizations, at 20 months and 16 months for new claims.
  • Top 5 countries for irregular claims have traditionally been: Nigeria, Haiti, Columbia, Türkiye, Pakistan – together representing the majority of all irregular claims to date. This is expected to remain as such based on eligibility inventory.
  • The Board schedules claims in a balanced manner consistent with objectives of IRPA, namely: fairness, efficiency, program integrity and public safety. This has resulted in “irregular” claims being scheduled over the years roughly in proportion to the volume they represent in the claims inventory. As “irregular” intake is concentrated across a smaller number of countries, the caseload lends itself to streamlined processing, and specialization, promoting efficiency.
  • Looking ahead, IRB has put in place advance plans – including updating research products, training and interpreters – to help address the expected surge of irregular border claims given our understanding of the current eligibility inventory at IRCC/CBSA.

Background

  • Since 2017, the IRB experienced an influx of approximately 72,500 refugee claimants crossing the Canada-United States border between ports of entry (“irregular border crossings”), with an additional 17,800 awaiting a decision on their eligibility before being referred. Like other refugee protection claimants, irregular border crossers are referred to the IRB’s Refugee Protection Division (RPD) after IRCC or CBSA makes a determination of their eligibility.
  • The IRB remains committed to administering an efficient asylum determination system that is impartial and just, while remaining responsive to the evolving environment and operating context.
  • The IRB schedules proceedings based on principles of fairness, efficiency, public safety and program integrity articulated in the Immigration and Refugee Protection Act (IRPA).
  • In general, the following claims are prioritized for scheduling by the RPD:
    • Older claims are scheduled and heard before more recent claims.
    • Claims identified in Chairperson Guideline 6: Scheduling including those involving unaccompanied minors, detainees, and vulnerable persons.
    • Claims identified as less complex.
  • The RPD is also able to balance these priorities with other case management objectives to meet its obligations under IRPA. In 2018, the Board implemented a case management objective of a proportionate approach to the finalization of IBC claims in the inventory, to ensure program integrity and efficiency given concentrated number of countries and volumes.
  • Since 2020, the Board has focussed on processing oldest and less complex claims first, many of which are irregular border crosser claims. This approach continues to allow the Board to process a significant number of irregular border crosser claims annually roughly in proportion to their percentage of the inventory.
  • For adjudicators, there is no distinction between a claim from an irregular border crosser and any other refugee protection claimant. The same legal test and approach applies in all cases of refugee determination, regardless of the method of entry into Canada.
IBCs over time
RPD IntakeRPD Inventory at the end of the period
Fiscal YearIBCRegularTotalIBC #IBC %Regular #Regular %
2017-201821,55723,44244,99920,11438%32,81862%
2018-201917,58636,88854,47427,72237%46,49263%
2019-202016,23841,28657,52429,66532%61,68868%
2020-20214405,7986,23820,74930%49,02470%
2021-20223,67426,58930,26311,17521%42,88479%
2022-2023 (YTD)12,71023,99236,70219,32429%46,77171%
April 2017 to October 202272,205157,995230,200----
Finalizations *
Fiscal YearIBC Refusal RateIBC Acceptance RateRegular Refusal RateRegular Acceptance Rate
2017-201824%76%23%77%
2018-201928%72%31%69%
2019-202040%60%28%72%
2020-202135%65%27%73%
2021-202248%52%30%70%
2022-2023 (YTD)46%54%30%70%
April 2017 to October 202240%60%30%70%

* Refusal and Acceptance Rate are shown for cases finalized in each fiscal year in the refugee continuum (RPD, RAD, returns from Federal Court) - details in the table below

Acceptance Rate 2022 YTDIBCRegularTotal
RPD44%62%58%
RAD10%8%8%
Total54%70%66%

Note: Less than 0.1% (representing less than 10 IBC claims) accepted following a return from the Federal Court.

Acceptance Rate 2017 to 2022 YTDIBCRegularTotal
RPD54%64%61%
RAD6%6%6%
Total60%70%67%

Note: Less than 0.1% (representing less than 10 IBC claims) accepted following a return from the Federal Court.

Current Status

  • 91% of irregular border crosser claims received before the reopening of the border in the fall 2021 have been finalized.
  • More than 55,000 irregular claims have been processed at the RPD, which represents 76% of the total irregular claims referred to the RPD.
  • 52,000 are considered finalized across the asylum continuum
  • 14,900 have had their appeals processed at the RAD.
  • 1,000 are pending a decision at the RAD.
  • The approximately 20,300 remaining cases in inventory comprise approximately 29% of all pending cases (71,200 across the RPD and the RAD).
  • Since the reopening of the border in the fall of 2021, irregular border crosser intake has slowly increased and represents 35% of intake since the beginning of the fiscal year. While the RPD inventory as of November 1, 2022, is composed of 29% of irregular border crossers, this proportion is expected to increase based on partners’ data.
  • The top five countries (Nigeria – 16,800, Haiti – 14,600, Colombia – 5,200, Türkiye – 3,500, Pakistan – 2,900) have represented approximately 43,000 claims (60%) of all irregular border crosser intake to date, and these countries are expected to remain in the top five or 10 of irregular border claims at the Board.

IRB Measures Regarding Irregular Claimants

  • Scheduling – in proportion to inventory in order to promote efficiency; address any program integrity concerns; evolved with focus on fairness (FIFO) and efficiency (concentrated number of countries) to achieve same result.
  • Less Complex Task Force: established for all claims to optimize allocation of resources based on complexity of claim.  A number of countries representing the “irregular” claimant cohort have been triaged to this task force for speedier resolution.
  • Changes to Practice Notices: Partial BOC and extension of timelines to submit BOC to IRB – applied to all claimants with influx in 2017 in Quebec. Still in force.
  • Training, research packages, interpreters for claimants from top countries from which irregular claimants come.
  • Government increases to Legal Aid – supports all claimants

Surge Planning

  • The IRB has put in place plans to address a surge of irregular border claims while taking into consideration the eligibility inventory of IRCC and the CBSA.
  • Specifically, the Board has:
    • identified the top irregular border crossers’ countries and has updated its research products to support members in timely decision making;
    • implemented measures to publish updated research products earlier than the formal update schedule to ensure members have access to the latest country condition information;
    • implemented adjudicative consistency committees for top countries to ensure greater consistency in decision making with higher volumes;
    • implemented measures to circulate decisions on top countries as additional jurisprudence becomes available on those countries to support decision making;
    • enhanced training programs and tools for members on top countries;
    • built up member specialist capacity and created specialist teams capable of handling higher volumes; and,
    • completed anticipatory staffing of interpreters in languages for the top countries.
  • The IRB has also shifted to a paperless environment with virtual hearings, making it more agile in transferring files and building specialist capacity anywhere in the country.
  • Going forward, the Board is exploring adjudicative tools, such as reasons of interest and jurisprudential guides, to facilitate efficient decision making.

Partners Eligibility Inventory

  • The delta between partners’ intake and referrals at the IRB contributes to the increase in the Asylum Eligibility backlog.
  •  RPD referrals 

    Month

     Partners intake*

     IBC

     Regular

     Total

     IBC

     Regular

     Total

    397

    2,267

    2,664

    2021-Dec

    2,869

    3,382  

    6,251

    536

    2,090

    2,626

    2022-Jan

    2,392

    2,887

    5,279

    915

    2,139

    3,054

    2022-Feb

    2,546

    3,516

    6,062

    1,252

    2,631

    3,883

    2022-Mar

    2,548

    3,579

    6,127

    1,276

    2,647

    3,923

    2022-Apr

    2,780

    3,340

    6,120

    1,488

    2,907

    4,395

    2022-May

    3,625

    3,745

    7,370

    1,693

    3,387

    5,080

    2022-Jun

    3,105

    3,964

    7,069

    1,456

    3,254

    4,710

    2022-Jul

    3,700

    4,196

    7,896

    1,944

    4,017

    5,961

    2022-Aug

    3,299

    4,488

    7,787

    2,144

    3,829

    5,973

    2022-Sep

    3,743

    4,575

    8,318

    2,709

    3,951

    6,660

    2022-Oct

    3,710

    5,165

    8,875

    * from OPP-DART bi-weekly report

  • Based on partners’ data as of October 31st, 2022, approximately 34.1k refugee claim applications are pending an eligibility decision
    • 52% (approximately 17,700) of IRCC/CBSA eligibility decision inventory as of are irregular border crosser claims.
    • The top-five countries (Haiti, Türkiye, Colombia, Pakistan and Brazil) represent 66% of this IBC claims pending eligibility, or approximately 10,000 IBC claims.
    • About a third (5,000) of IBC claims pending eligibility are from countries historically yielding less-complex claims.

Background

What are the trends in terms of irregulars in the last few years?

  • At the RPD, the proportion of Irregular Border Crossers has increased to 31% of new intake since the reopening of the border and is expected to match or exceed the all-time high of 45% (in FY 2017-18), by the end of this fiscal year.
  • As this new intake has not yet made their way to the RAD, the proportion of IBC cases in RAD inventory has continued to decrease to 20%, but is also expected to increase by the end of the fiscal year, to approximately 30%
  • By finalizing IBCs in proportion with their numbers in the pending inventory, the percentage of IBCs in RPD and RAD inventories continues to be held in check:
Text Version
20212022
Oct.Nov.Dec.Jan.Feb.Mar.Apr.May.Jun.Jul.Aug.Sep.Oct.
RPD22%21%20%20%20%21%21%22%24%25%26%27%29%
RAD32%30%29%28%27%24%23%23%23%22%22%21%20%

What is the number of remaining irregular claims in the inventory and percent of remaining in inventory?

RPD

  • As of October 31, 2022, there was approximately 19,320 irregular claims remaining in the RPD inventory, which represents 29% of the total inventory.

RAD

  • As of October 31, 2022, approximately 1,030 irregular appeals remain in the RAD inventory, which represents 20% of the total appeals pending.

What is the average age inventory of irregulars vs. regular claims?

  • The average age of irregulars claims in RPD inventory is 11 months as opposed to 12 months for regular claims.
  • The average age of irregular appeals in RAD inventory is five months as opposed to four months for regular appeals.

What is the average IRB approval rate of irregular vs regular claims/appeals?

  • The overall acceptance rate across the refugee continuum is approximately 67%. This rate varies over different time periods and different cohorts. For example, IBCs have a slightly lower acceptance rate of approximately 60%.

Why are acceptance rates lower for irregular border crossers?

  • While all claims are determined based on their individual merits, slightly lower acceptance rates for these claims can likely be accounted for by a higher concentration among two source countries, namely Nigeria and Haiti.

Are you seeing any changes in the intake of claims and appeals made by irregular border crossers.

  • Since the reopening of the border in the fall of 2021, irregular border crosser intake has slowly increased and represents 35% of intake since the beginning of the fiscal year. While the RPD inventory as of November 1, 2022, is composed of 29% of irregular border crossers, this proportion is expected to increase based on partners’ data.
  • The overall acceptance rate has stabilized over time to reach 60% (compared to 70% for regular claims), reflective of a diverse caseload.
  • The make-up of the irregular inventory has changed overtime:
    • In 2017, when we first started tracking this cohort, the majority of cases were from Haiti and Nigeria, which together made up 58% of irregular intake.
    • In 2019, more countries were represented, with over half of irregular claims coming from six countries: Nigeria, Colombia, Democratic Republic of Congo, Pakistan, Haiti, and Sudan. Nigeria remained the largest, making up 20% of irregular intake, while the other six countries made up less than 10% each.
    • o Since the re-opening of the border in fall 2021, top-five countries represented 70% of IBC intake, coming from Haiti, Colombia, Türkiye, Nigeria and Pakistan.
  • Among all claims received by irregular border crossers, over 190 different countries of alleged persecution have been represented.

Key Issues Notes

Growth and Transformation Agenda

Key Messages

  • In response to rising intake and pressures at the IRB, the Board developed its Growth and Transformation Agenda in 2018-19 to address its operating context by growing the organization and reducing the gap between refugee claim intake and processing capacity, as well as transforming its operations across all divisions.
  • In Budget 2022 the Government announced permanent funding of $150 million annually, regularizing funds that had previously been provided on a temporary basis. With these funds, the IRB has more than doubled the size of its organization to over 2,300 employees since 2018, successfully increased its capacity to finalize up to 50,000 refugee claims and 13,500 refugee appeals annually, and has significantly reduced the backlog and wait times from where they would otherwise have been.
  • Budget 2022 also provided temporary funding of $87 million over two years, to process an additional 10,000 claims and 2,700 refugee appeals.
  • The Board has improved productivity in support of access to justice through a range of strategies all while maintaining its reputation for high quality and fair decisions.

Background

  • In response to rising intake and pressures at the IRB, the Board developed its Growth and Transformation Agenda beginning in 2018-19, a multi-year strategic plan that sets out to address its operating context by growing the organization and reducing the gap between refugee claim intake and processing capacity, as well as transforming its operations across all divisions.
  • Its transformation is centered around three strategic objectives:
    • (i) improved and sustained productivity;
    • (ii) enhanced quality and consistency in decision-making; and
    • (iii) strengthened management, with a focus on people management.
  • Together, the priorities are aimed at improving access to justice and strengthening public confidence in Canada’s refugee and immigration determination system, while supporting the Board’s vision of being a high-performing, competent and increasingly digital tribunal. See Tab 19a.

Status

Growth

  • In Budget 2022 the Government announced permanent funding of $150 million annually, regularizing funds that had previously been provided on a temporary basis. With these funds, the IRB has more than doubled the size of its organization to over 2,300 employees since 2018, successfully increased its capacity to finalize up to 50,000 refugee claims and 13,500 refugee appeals annually, and has significantly reduced the backlog and wait times from where they would otherwise have been. Budget 2022 also provided temporary funding of $87 million over two years, to process a forecasted rise in claim volumes of an additional 10,000 refugee claims and 2,700 refugee appeals.

Improved and sustained productivity

  • The Board has improved productivity in support of access to justice through a range of strategies, including:
    • embracing an organizational culture of operational awareness, performance and results;
    • working to maximize efficiencies from claim intake to issuance of decisions, including by working with both Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA);
    • reallocating staff and funds within and across divisions to maximize the use of resources;
    • standing up task forces to most effectively allocate resources based on case complexity and deciding claims based on specialization;
    • promoting the early resolution of claims, where possible; and,
    • using data and predictive analytics to better triage files for decision and, maximize scheduling practices. See Tabs 6b and 6c.

Enhanced quality and consistency in decision-making

  • The Board is also committed to enhanced quality and to maintaining its reputation for high quality and fair decisions. It has launched an ambitious quality agenda that emphasizes quality in the conduct of its hearings and decision‑making, an emphasis that is particularly important in the context of an organization that has undergone such significant growth over a short period of time. An IRB Quality Assurance Framework for Decision-Making was developed, which includes an overview of the activities, processes, strategies and structures that contribute to quality adjudicative decision-making. It provides a comprehensive range of activities that the Board has purposely identified and will, over time, individually strengthen as part of a strategic approach to support quality adjudicative decision‑making on an ongoing basis. An independent review of the Framework, completed in 2021, identified the Framework as an international best practice:
  • I carefully reviewed the IRB’s impressive Quality Assurance Framework. International best practice in administrative justice involves ensuring that tribunals are set up to get decisions right, set processes right and put errors right. The QAF puts in place high quality, robust processes to maximize decisional accuracy, prepare members to render accurate decisions through a fair procedure and to oversee potential errors in decision-making. I would have no hesitation in recommending that other administrative tribunals in Canada and further afield use the IRB’s QAF as a model to optimize their own processes.” - Dr. Paul Daly, University Research Chair in Administrative Law and Governance at the University of Ottawa
  • The Framework grounds the Board’s approach to a range of leading practices in support of quality decision‑making. Among other things, the Board has recently:
    • established quality centres of excellence at both the Refugee Protection Division and the Refugee Appeal Division, mandated to monitor trends and address areas requiring attention;
    • strengthened the Board’s adjudication of gender‑based refugee protection claims by way of a dedicated task force of experienced and specially trained refugee decision-makers, and committed to publishing a revised Chairperson’s Guideline on gender-related cases and training all members on the new guideline; and,
    • implemented recommendations following a third‑party review of the IRB’s recently strengthened member complaint process.
  • Getting these initiatives right is critical to maintaining public confidence in the Board’s decision‑making, which is especially important as Canada’s largest administrative tribunal and given the nature and far‑reaching consequences of the decisions made. See Tab 19d.

Strengthened management, with a focus on people management

  • The Board has and will continue to strengthen management, with a focus on people management and organizational culture. At the portfolio level, an Asylum System Management Board (ASMB) committee structure was created in 2018 to help address gaps in horizontal coordination amongst asylum partners. Through the ASMB, the deputy heads of the IRB, IRCC and the CBSA have adopted a whole-of-system approach to managing the asylum system, while respecting the institutional and adjudicative independence of the Board.
  • The Board also continues its efforts to foster a healthy and results-oriented organizational culture that promotes civility, respect, diversity and inclusion, including by implementing the Board’s first Diversity and Inclusion Strategic Plan. The Board also implemented its Strategy for Psychological Safety and Mental Health in the IRB Workplace, as well as an accompanying performance management framework with clear goals and objectives for the Board.

The COVID-19 pandemic and the acceleration of the IRB’s digital transformation

  • Since 2020, the Board’s top management priority has been, and will continue to be, responding to the pandemic. The pandemic disrupted the Board’s ability to meet its operational plans in 2020-21, as in-person hearings – the vast majority of the Board’s proceedings – were quickly suspended in March 2020. In responding to the pandemic, the IRB moved to transform its operations and accelerated its plans to become a digital tribunal, guided by the dual objectives of protecting health and safety, while also ensuring meaningful access to justice. This approach allowed the Board to quickly resume critical functions while working to transform the organization and adapt to the new operational context.
  • As in-person hearings gradually resumed in summer 2020, the Board also piloted virtual hearings, a significant undertaking that required extensive technical and process changes to the Board’s operations. Virtual hearings were launched more widely in fall 2020 and by January 2021, in light of early concerns about potential new variants, the Board adopted a virtual-by-default hearings model, with nearly all hearings since then being held remotely. The Board’s approach to virtual hearings was confirmed to be highly effective by third‑party reviews, stakeholder feedback, and post‑hearing surveys. In September 2022, the Board published a Practice Notice general information on the scheduling of virtual, hybrid and in-person hearings at the Board and clear, division-specific instructions for requesting a hybrid or in-person hearing.
  • The Board’s progress towards becoming a digital organization also involved transforming from a paper-based tribunal to a predominantly digital one. The IRB digitized all new and existing case files across the four divisions, including close to 40,000 files for the Refugee Protection Division. Further to this, conducting virtual hearings allowed the Board to remain fully operational in a pandemic period, allocate files to capacity throughout the country, and provide access to justice to those appearing before the Board.

Guideline updates:

Guideline 4 - Gender Considerations in Proceedings Before the Immigration and Refugee Board

The IRB released a new ​G4 in July 2022. The revised Guideline 4 incorporates approaches and best-practices already well-established at the Board and which reflect expert advice, evidence-based developments in social science, and developments in law.
Key elements of the new guideline include:

  • a broadened gender-inclusive scope, while still recognizing that women, girls, and LGBTQ2I+ individuals are disproportionally impacted by gender inequality, discrimination, and gender-based violence.
  • explicit reference to the ongoing application of a trauma-informed and intersectional approach to proceedings involving gender considerations, consistent with the Board’s existing commitment to trauma-informed adjudication in all refugee and immigration cases involving individuals who have experienced trauma.
  • expanded substantive guidance on gender as a basis for persecution, state protection, internal flight alternatives and gender-specific considerations for detention reviews, admissibility hearings, and immigration appeals; and
  • an expanded application to also include the Immigration Division and the Immigration Appeal Division.

The revised Guideline 4 complements efforts by the Board to respond to the changing landscape of gender-based adjudication, including through innovative initiatives such as the recent creation of the Chairperson’s Gender-based Task Force.  Comprehensive mandatory training for all decision-makers has now been delivered and updates will be provided on a regular basis to our members based on experience gathered with the application of the Guideline as well as input from our members and those appearing before the Board; key elements of the Board’s ongoing commitment to adjudicative quality and consistency.

Guideline 9: Proceedings Before the IRB Involving Sexual Orientation, Gender Identity and Expression, and Sex Characteristics

The IRB released a revised G9 in December 2021. Guideline 9 was first introduced in 2017 to provide clear and consistent guidance on cases involving sexual orientation and gender identity and expression. Two years later, in the spring of 2019, we launched a review of the implementation of Guideline 9 to help identify areas for revision.

  • Following extensive internal and external consultations, the review of the implementation of Guideline 9: Sexual Orientation and Gender Identity and​ Expression was completed, resulting in 11 recommendations which have been implemented.
  • Recommendations touch on a variety of issues: strengthening elements of the Guideline itself; enhancing training offered to IRB registry personnel, interpreters and designated representatives; ensuring more effective internal data capture; and implementing additional safeguards to ensure adherence to principles of natural justice in the hearings process.

The revised Guideline provides enhanced guidance to decision-makers on refugee and immigration cases involving SOGIESC individuals through updated and clarified terminology along with interpretive changes that will help members to identify their own biases and assumptions and to assess credibility.

Guideline 3 - Child Refugee Claimants: Procedural and Evidentiary Issues and Guideline 8 - Procedures with Respect to Vulnerable Persons Appearing Before the IRB

In an effort to ensure the relevancy and quality of adjudicative support instruments, the IRB is undertaking a review of G3 and G8 to ensure they provide decision-makers with updated guidance and support on how to approach to minors and vulnerable persons appearing before the Board.
The impetus for review comes from several elements:

  • How jurisprudence has developed in terms of the application of both guidelines;
  • Legislative changes (e.g. updates to IRPA since 1996);
  • Modern trauma and violence-informed practices;
  • Organizational changes in the IRB (e.g. the creation of the Refugee Appeal Division);
  • Clarification of the role of Designated Representatives.

To date, the IRB has conducted case law analyses of IRB decisions and analyses of higher court decisions involving Guidelines 3 and 8; environmental scans and analyses, including international and domestic policy reviews; and Internal and external consultations. The IRB is currently analyzing the results of the consultations to feed into the drafting of the updated guidelines.

Growth and Transformation Agenda Placemat

Text Version - Growth and Transformation Agenda
Immigration and Refugee Board of Canada
IRB growth and transformation agenda, October 2022
Growth

B2018 – B2020:
$600M / 4 years to April 2023  

B2022:
$150M ongoing + $87M flexible funding over 2 years 

Transformation        

Productivity  

  • Culture of performance and results
  • Efficiency measures from intake to recourse

Quality  

  • Quality assurance framework
  • Chairperson’s guidelines
  • Gender-related task force

Management  

  • System-wide approach
  • Managing COVID: respond, recover, re-imagine
  • Becoming digital
  • Organizational culture
Results

IRB: Doubling in size  

Budget
2017-18

2018-19 

2019-20 

2020-21 

2021-22 

2022-23 

$138M 

$173M 

$230M 

$295M 

$296M 

$307M 

FTE

2017-18

2018-19 

2019-20 

2020-21 

2021-22 

2022-23 

1,050 

1,250 

1,600

1,800

2,100 

2,250 

IRB: A performing organization  

2018 – 2020  

  • Consistently met or exceeded performance commitments
  • Ç78% increase in finalizations1 with 67% increase in funding

  

2018-19 

2019-20 

  

Q1 

Q2 

Q3 

Q4 

Q1 

Q2 

Q3 

Q4 

Commitment  

24,750  

26,500  

29,250  

32,000  

34,450  

36,200  

37,950  

40,700  

Finalizations up to commitment  

24,750  

26,500  

29,250  

32,000  

34,450  

36,200  

37,950  

40,700  

Finalizations above commitment  

4,186  

3,268  

1,745  

2,858  

4,759  

6,090  

5,918  

1,823  

2020 – 2022 

  • 30% reduction in inventory since the pandemic
  • Lowest wait times since 2017

Date 

Refugee claims and appeals inventory 

May-20  

101,485  

Jun-20  

100,267  

Jul-20  

98,415  

Aug-20  

96,837  

Sep-20  

94,639  

Oct-20  

92,646  

Nov-20  

90,612  

Dec-20  

88,343  

Jan-21  

84,988  

Feb-21  

80,588  

Mar-21  

74,805  

Apr-21  

73,812  

May-21  

72,952  

Jun-21  

70,644  

Jul-21  

69,240  

Aug-21  

67,833  

Sep-21  

66,560  

Oct-21  

65,701  

Nov-21  

63,182  

Dec-21  

61,897  

Jan-22  

61,102  

Feb-22  

60,172  

Mar-22  

58,853  

Apr-22  

59,689  

May-22  

60,258  

Jun-22  

61,769  

Jul-22  

63,368  

Aug-22  

65,750  

Sep-22  

68,269  

Oct-22  

71,245  

  

                                                                    
IRB quality assurance framework: an international best practice  

  • Plan Do Monitor Measure Adjust

IRB’s digital transformation 

  • 98% of hearings held remotely since January 2021
  • Over 75,000 hearings held virtually
  • 96% satisfaction rate in refugee claim post-hearing survey
Outcomes
  • Improved access to justice and public confidence

1 Refugee claims and appeals
2 Refugee claims and appeals, as of November 1, 2022 

November 21, 2022 

Asylum System Management Board

Key Messages

  • The Asylum System Management Board is a senior, Deputy Minister level coordinating body established in 2018 following a recommendation in the Report of the Independent Review of the IRB (Yeates Report). It allows for improved horizontal coordination between partners, system-wide joint priority setting, trends analysis, performance management and monitoring.
  • The ASMB works to ensure joint situational awareness, joint strategic direction, timely and transparent decision making, and innovation.
  • The ASMB meets regularly and is effective. Most recently, the ASMB has identified joint targets and priorities for the asylum system, allowing the system to be more effective, productive and coordinated.
  • The ASMB has provided successful oversight and governance to important initiatives that are key to ensuring continued increases in system wide efficiencies, such as the Integrated Claims Analysis Centre and the Asylum Interoperability Project.

Background

The OAG audit referenced inadequate system oversight, and acknowledged the creation of the ASMB: “In early 2018, a deputy-level committee of the three organizations was established to improve oversight and coordination of asylum claims processing, including the development of performance and productivity expectations for key steps of the refugee determination process.” 

The creation of this committee was one of the recommendations of the Yeates Report. 

Objectives of the ASMB:

  • Joint Situational Awareness: All delivery organizations are aware of the same key developments related to the asylum system.
  • Joint Strategic Direction: The ASMB will undertake joint planning and priority setting to maximize the alignment of resources and will report on its operations, including emerging trends.
  • Timely and Transparent Decision Making: Decisions of one organization are available to the other delivery organizations, ahead of those decisions being implemented.
  • Innovation: Continual improvement is fostered through innovation.

Decisions at ASMB are based on joint situational awareness and consensus and cooperation among ASMB members.

Current Status

The ASMB committee is well established and meets quarterly or more frequently, as needed. This committee structure includes an improved governance model under the Deputy Minister level ASMB; providing opportunities for more frequent discussions at the Director General and Assistant Deputy Minister levels as well. 

Recent discussions have focused on;

  • organizational budget needs and requests
  • a review of system wide performance targets,
  • system wide initiatives such as ICAC and AIP; and
  • the establishment of IRB refugee case processing priorities.

The IRB led a case inventory and management presentation to the ASMB in spring 2022 that set productivity expectations for the RPD based on detailed inventory and projected intake analysis. The IRB’s approach presented to ASMB will allow it to meet system-wide objectives. The IRB’s strategic case management approach is also consistent with IRPA’s guiding principles for fair, efficient processing that maintains the security of Canadian society and asylum system integrity. 

This type of discussion at the ASMB directly addresses the OAG audit’s reference:

  •  to the need for improved system oversight, and
  •  to develop performance and productivity expectations for key steps of the refugee determination process.” 

Additionally, the ASMB has established sub-committees focused on advancing the system’s digital agenda and addressing the operational impacts of the Covid-19 global pandemic in a coordinated manner as well as examining future of work models with an eye on keeping any innovations developed as a result of the pandemic (ex: paperless operations, sharing documents electronically with IRCC and CBSA, and virtual refugee claim hearings). 

These ASMB discussions have resulted in stronger operational awareness, greater system coordination, and more consistent understanding of pain points and opportunities for efficiencies among the three organizations. 

Safe Third-Country Agreement Issue Note

Key Messages

  • The Safe Third Country Agreement between Canada and the United States, known as the Canada–U.S. STCA, came into effect in 2004 and provides for responsibility sharing in processing refugee claims from nationals of third countries.
  • The STCA applies only to refugee claimants who are seeking entry to Canada from the U.S. at a land border port of entry. The STCA is a reciprocal agreement. It also applies to refugee claimants seeking to enter the U.S. from Canada.
  • The authority for the Canada–U.S. STCA stems from section 101(1)(e) of the Immigration and Refugee Protection Act (IRPA), which provides that a refugee claim is ineligible to be referred to the Refugee Protection Division (RPD) if the claimant came to Canada from a country designated by the regulations.
  • Section 102 of the IRPA outlines the criteria that the Governor in Council must use to designate a country as a safe third country, and requires that the federal government continually review countries designated as safe third countries to ensure that the conditions leading to the original designation continue to be met.
  • In July 2020, the Federal Court of Canada found the legislative provisions implementing the STCA to be unconstitutional. However, the Federal Court of Appeal overturned that decision. Therefore, the STCA provisions remain in force.
  • An appeal made to the Supreme Court of Canada was heard in October 2022, but no decision has been issued yet.
  • In case of a repeal of the STCA, the IRB would carefully monitor the situation. The IRB might see an increase in refugee claimants coming to Canada via the U.S. because some claimants who are currently deterred by the STCA may decide to come to Canada if they can come to a regular port of entry. It would also mean that more claimants would have the right to appeal to the Refugee Appeal Division (RAD), since being admitted to Canada under an exception to the STCA is a bar to appeal.
  • • In 2019, Parliament amended the IRPA to make a claim ineligible to be referred to the RPD if the claimant previously made a claim in one of the “Five Eyes” countries (United States, United Kingdom, Australia, New Zealand, plus Canada). This new ground of ineligibility (s. 101(1)(c.1)) is different from the STCA ineligibility (s. 101(1)(e)).

Legal Framework and exceptions

  • The Canada–U.S. STCA came into effect in December 2004 and is implemented through the Immigration and Refugee Protection Regulations (Regulations).
  • The exceptions are found in Article 4 of the STCA and section 159.5 of the Regulations and can be divided in four categories:
    • the unaccompanied minor exception;
    • family member exceptions, such as having a spouse or parent who is already a citizen or permanent resident;
    • document holder exceptions, such as having a valid work or study permit; and
    • public interest exceptions, such as facing the possibility of a death sentence in the U.S.
  • For refugee claimants entering Canada, qualifying under one or more of these exceptions simply means that Canada – rather than the U.S. – will assess the claim.
  • Refugee claimants coming to Canada under the STCA must still meet all other eligibility criteria set out in the IRPA.
  • The STCA applies only to refugee claimants who are seeking entry to Canada from the U.S. at a land border port of entry. The STCA is a reciprocal agreement. It also applies to refugee claimants seeking to enter the U.S. from Canada.
  • The authority for the Canada–U.S. STCA stems from section 101(1)(e) of the IRPA, which provides that a claim is ineligible to be referred to the RPD if the claimant came directly or indirectly to Canada from a country designated in the regulations.
  • Section 102(2) sets out the factors that the Governor in Council must consider in designating a country as a safe third country. They are:
    • whether the country is a party to the Refugee Convention and the Convention Against Torture;
    • its policies and practices with respect to claims and obligations under these two conventions;
    • its human rights record; and
    • whether it is a party to an agreement with the Government of Canada for the purpose of sharing responsibility with respect to claims for refugee protection.

Statistics

  • Based on partners’ data (OPP-DART) for the last 12 months, between 11% and 18% of regular claims made at a land border port of entry each month were deemed ineligible under STCA.
  • Since January 2017, intake at RPD includes approximately 8% of claims under STCA exceptions per month (some variations were seen during the period when the border was closed).
    • Most common reason for exemption is having a family member in Canada.
  • For that same period, (January 2017 to October 2022 inclusively), almost 10% of finalizations rendered at RPD were on cases identified as received under STCA exception (less than 0.2% of this 10% were IBC).
  • Based on partners (OPP-DART) data of regular port of entry claims rejected under STCA, it could be projected that intake level would increase between 3% to 5% overall if STCA was repelled (between 10% to 20% of forecasted regular port of entry claims).

Negotiations to modernize the STCA with the U.S.

  • In 2019, the Prime Minister mandated the Minister of Immigration, Refugees and Citizenship and other relevant ministers to continue working with the U.S. on a new Border Enforcement Strategy and on modernizing the STCA.
  • Negotiations are still ongoing.

Border Surge Planning

  • The ADM Contingency Planning Committee (IRB with IRCC and CBSA) meets weekly discuss the issue of irregular border crossers as a system wide initiative, including in relation to policy, funding, and operations initiatives.
  • The IRB has put in place plans to address a surge of irregular border claims while taking into consideration the eligibility inventory of IRCC and the CBSA.
  • The Board has identified the top irregular border crossers’ countries and has updated its research products; enhanced related training programs and tools on those countries; built up member specialist capacity; and is recruiting interpreters in those languages.
  • The IRB has also shifted to a paperless environment with virtual hearings, making it more agile in transferring files and building specialist capacity anywhere in the country. 

Legal Challenges

  • Over the last 30 years, there were several legal challenges to the STCA.
  • In the most recent challenge, in July 2020, the Federal Court of Canada found the legislative provisions implementing the STCA to be unconstitutional based on the rights of all people in Canada to life, liberty and security of the person.
  • The Federal Court noted that asylum seekers whom Canada turns away because of the STCA are automatically imprisoned by U.S. authorities and treated in ways that cause both physical and psychological suffering.
  • The Federal Court decided that the STCA would cease to have effect in January 2021. However, this deadline was extended by the Federal Court of Appeal, pending an appeal by the federal government.
  • In April 2021, the Federal Court of Appeal allowed the appeal. It found that it did not have sufficient evidence to adjudicate the issues raised, and the challenge was not properly framed as legislative provisions in an interrelated scheme cannot be selectively challenged. Therefore, the STCA remains in force.
  • An appeal was made to the Supreme Court of Canada. It was heard in October 2022; however, a decision has not yet been issued.

Ineligibility for STCA compared to ineligibility for prior claim in “Five-Eyes” country

  • For ineligibility to have a claim referred to the RPD because of the STCA (IRPA, s. 101(1)(e)), the claimant would be returned to the United States without an assessment of the merits of their refugee claim in Canada.
  • For ineligibility to have a claim referred to the RPD because of a previous refugee claim made in the United States or in another Five Eyes country (IRPA, s. 101(1)(c.1)), the claimant would be entitled to an assessment of the merits of the refugee claim at oral hearing by a Pre-Removal Risk Assessment (PRRA) Officer. In Seklani, 2020 FC 778 (July 23, 2020), the Federal Court held that s. 101(1)(c.1) was constitutional.

Safe Third-Country Agreement Information Sheet

Current Status
  • The Canada–U.S. STCA came into effect in December 2004 and stipulates that persons seeking refugee protection must make a claim in the first of the two countries they arrive in unless they qualify for an exception. The STCA is implemented through the Immigration and Refugee Protection Regulations (Regulations).
  • To date, the U.S. is the only country that Canada has designated as a safe third country under the Immigration and Refugee Protection Act (IRPA).
  • The IRPA requires that the federal government continually review countries designated as safe third countries to ensure that the conditions leading to the original designation continue to be met. 
  • According to the directives issued in June 2015, the Minister of Immigration, Refugees and Citizenship must review, on a continual basis, the factors listed in section 102(2) of IRPA with respect to the U.S.
Background

Concept of a safe third country in Canada’s legislative framework

  • In the late 1980s, the concept of a safe third country was introduced in the Immigration Act, 1976, through Bill C-55, An Act to amend the Immigration Act, 1976 and to amend other Acts in consequence thereof. Bill C-55 also amended the former Immigration Act to establish the Immigration and Refugee Board.
  • The bill, originally, had proposed that, under the safe third country principle, refugees arriving in Canada be excluded from the determination procedure and expelled if they failed to come directly to Canada from their state of origin. However, amendments were introduced to “limit its application to persons who would actually be allowed to return to the intermediate country, or who would at least be allowed to have their refugee claims decided on the merits in the intermediate state.” (James C. Hathaway, “Postscript – Selective Concern: An Overview of Refugee Law in Canada,” McGill Law Journal, Vol. 34, No. 2, 1989, p. 356.)
  • These amendments were to ensure Canada respects its international legal obligations towards refugees, including the principle of non-refoulement.
  • Bill C-55 came into force in January 1989, but for the concept of a safe third to take effect, the federal government had to list the countries considered safe in the regulations. It did not do this until 2004 when the Canada–U.S. STCA came into effect.

Negotiations to establish a STCA with the U.S.

  • In the 1990s, due to their geographical proximity and high level of interdependence, Canada and the U.S. started exploring the possibility of establishing a security perimeter around the two countries. The September 11, 2001 (9/11) attacks on the U.S. accelerated these discussions, reinforced the importance of border security and highlighted the corresponding challenges of ensuring the efficient flow of people across the Canada–U.S. border.
  • In a December 2001 joint Canada–U.S. Statement on Common Security Priorities, the implementation of a safe third country agreement was highlighted as part of a commitment to border security.
  • To note, the STCA negotiations were delayed on both the American and Canadian side due to legislative changes to asylum law in the U.S. and to immigration and refugee law in Canada. In 1996, the U.S. adopted its Illegal Immigration Reform and Immigrant Responsibility Act. Canada’s new Immigration and Refugee Protection Act received Royal Assent on 1 November 2001. Most of the provisions in the IRPA came into force on June 28, 2002.
  • At the time of the negotiations in the late 1990s and early 200s, the federal government was concerned by the number of refugee claimants coming to Canada from the U.S. It was noted that approximately one-third of all refugee claims in Canada from 1995 to 2001 were made by refugee claimants known to have arrived from or through the U.S.
  • The Regulatory Impact Analysis Statement (RIAS) which accompanied the publication of the Regulations in the Canada Gazette in November 2004 included the following points:
    • This Safe Third Country Agreement and the Regulations implementing it reflect a widespread and growing international consensus that no refugee receiving country can, on its own, solve the refugee problems of the world.
    • International efforts, both bilateral and multilateral, are needed to share the responsibilities of protecting those in need.
    • By working collectively, states increase the effectiveness of their efforts in finding solutions for those entitled to protection. Regulations implementing the Safe Third Country Agreement are a necessary step towards international cooperation in the orderly handling of refugee claims.

Review of the implementation of the Canada–U.S. STCA

  • The STCA required that Canada and the U.S., in cooperation with the UNHCR, conduct a review of the agreement and its implementation no later than a year after its coming into force.
  • The UNHCR’s 2006 assessment of the STCA found that the U.S. sufficiently upholds its international obligations with respect to refugees, but recommended several improvements both to Canada and the U.S.
  • The Canadian federal government accepted, in whole or in part, 13 out of the 15 UNHCR recommendations. The other two were considered captured under the existing mechanisms which ensure a full and fair refugee determination process for all types of refugee claimants.
Comparison to ineligibility for prior claim in “Five-Eyes” country: IRPA, s. 101(1)(c.1)
  • In the Budget Implementation Act, 2019, No. 1 (BIA), which received royal assent on June 21, 2019, Parliament enacted a new ineligibility provision, paragraph 101(1)(c.1) of the IRPA.
  • This provision precludes refugee claimants from having their claim referred to the RPD if, before making their claim in Canada, they made a refugee claim in a country with which Canada has an information-sharing agreement. Those countries currently are: United States, United Kingdom, Australia and New Zealand. Together with Canada, they are known as the “Five Eyes” countries.
  • For ineligibility under paragraph 101(1)(e) of the IRPA because of the STCA, the claimant would be returned to the United States without an assessment of the merits of their refugee claim in Canada.
  • For ineligibility under paragraph 101(1)(c.1) of the IRPA because of a previous refugee claim made in the United States, the claimant is entitled to an assessment of the merits of the refugee claim at a PRRA oral hearing. In Seklani, 2020 FC 778 (July 23, 2020), the Federal Court held that paragraph 101(1)(c.1) was not unconstitutional.
  • Some claimants who arrive in Canada from the U.S. are eligible to have their claims referred to the RPD, while others are not, depending on the date that they made a claim and on various other factors:
  • If the claimant made a previous claim in the claim in the U.S., the claimant is ineligible to have a claim referred to the RPD under paragraph 101(1)(c.1), regardless of whether the claimant arrived at a land border crossing, at any other port of entry, or as an irregular border crosser.
  • If the claimant did not make a previous claim, and arrived at a land border port of entry, the claimant is ineligible to have a claim referred to the RPD under paragraph 101(1)(e), unless the claimant comes within an exception to the STCA (e.g., close family member already in Canada).

Funding

Key Messages

  • Since 2018, the Government has made temporary investments of close to $600 million in the Immigration and Refugee Board (the IRB or the Board) through to 2022-23 to keep pace with growth in claim volumes.
  • The Board doubled in size and budget between 2017-18 and 2021-22, significantly reducing the inventory of refugee claims and appeals and associated wait times. However, due to the temporary nature of the investments, 50% of the Board’s workforce was of a temporary nature.
  • In Budget 2022, the Government announced permanent funding of $150 million annually, starting in 2023-24.
  • This permanent funding will allow the Board to continue to process up to 50,000 refugee claims annually and stabilize its work force, increasing its permanent complement to approximately 2,100 permanent full-time employees, while ensuring the stability and integrity of Canada’s asylum system.
  • In addition, Budget 2022 announced a further, temporary top up investment of $87.5M over two (2) years, which will allow the Board to hire over 300 temporary employees (including approximately 100 members), This additional top-up flexible funding is intended to help address the forecasted rise in asylum claims by funding up to 10,000 claims over a two-year period.
  • While this temporary funding helps with rising claims volumes in the next couple of years, a longer term permanent flexible funding model is being explored with central agencies and partners.
  • The purpose of the flexible funding model would be to provide the IRB with greater flexibility to hire decision makers and other staff and to access additional funding more quickly to better align processing capacity with quickly shifting volumes of claims received in a given year in order to avoid future growth in backlogs and wait times.
  • Background

    • The IRB has seen significant growth over the last few years – the largest in the Board’s 30-year history. The growth in the IRB’s budget and employee complement is substantial, with the Board essentially doubling in size and budget between 2017-18 and 2021-22. This had enabled the Board to more than double the number of decision makers at the Refugee Protection Division and Refugee Appeal Divisions and hire additional support staff so that the Board could process up to 50,000 refugee claims and 13,500 refugee appeals a year, significantly reducing the inventory of refugee claims and appeals and associated wait times from where they would otherwise be.
    • Budgets 2018 ($74M) and 2019 ($208M) provided $282 million in temporary funding through 2020-21, with Budget 2020 providing an additional $300M until 2023-24 ($150M in each of FY 2021-22 and 2022-23), representing the largest investment in the Board’s history.
    • Through Budget 2022, IRB and other government departments (such as IRCC and CBSA) will seek to access the following funding:
      • $1.3 billion over five years starting in 2022-23
      • $331.2 million per year ongoing, to support increased capacity for Canada’s asylum system
    • Budget 2022 included a significant and permanent increase to the Board’s salary and operating budget (i.e., ongoing funding of $150M/per year beginning in fiscal year 2023-24). That permanent funding will enable the IRB to finally stabilize its workforce and support the Board’s capacity to process up to 50,000 refugee claims and 13,500 refugee appeals a year.
    • In addition, Budget 2022 announced a further, temporary, investment of $87.5M over two (2) years, for the purpose of hiring additional staff (over 300 FTEs including 100 members) to process an additional 10,000 refugee claims over a two-year period (2,500 in year 1 and 7,500 in year 2).
    • Budget 2022 funds, which are earmarked within the Fiscal Framework, are expected to be approved by Parliament through the estimates process in the spring of 2023.

    Flexible Funding Model Mechanism

    • Unlike many other parts of the immigration file which are managed through the immigration levels plan, refugee claim intake is not controlled, presenting challenges when claim intake exceeds projections, which has been a regular occurrence over the Board’s 30-year history. A more flexible funding model that enables the IRB [and other partners] to access funds more quickly upon claim intake exceeding funded processing capacity would best address this challenge.
    • This is supported by recommendation 1 from the OAG in its 2019 Report 2—Processing of Asylum Claims​ as well as by recommendation 8 in the 2018 Report of the Independent Review of the Immigration and Refugee Board: A Systems Management Approach to Asylum by Neil Yeates.
    • In the lead up to Budget 2022, IRB officials met with central agencies, including the Department of Finance, Treasury Board and the Privy Council Office, with a view to: (1) raising awareness of the current operating context of Canada’s asylum system, including case inventories and wait times for refugee claimants; (2) reinforcing the importance of stabilizing the organization and making permanent those funds which had previously been provided to the IRB through Budgets 2018-2021 on a temporary basis, and the impact of those funds otherwise sunsetting in fiscal year 2023-24; and (3) identifying implications associated with providing further flexibility with additional funds to account for increasing volumes of asylum claims at the IRB.
    • Specifically, the IRB continues to work with IRCC and CBSA on securing a flexible funding mechanism and to engage on a longer-term strategy with Central Agencies to further develop a mechanism that could include the following key elements:
      • Annual growth based on forecasted rise in refugee claim intake;
      • Access to a contingency fund that can be deposited into IRB reference levels in the event of:
        • an in-year refugee claim intake surge; OR
        • refugee claim intake exceeding forecasted projections, as monitored by ASMB and evidenced by number of claims received in a given year.
    • This engagement will be informed by experience with the temporary top up funding received this year.
    Budget 2022

    Stabilizing Asylum System Capacity

    21-22

    22-23

    23-24

    24-25

    25-26

    26-27

    Total

    Ongoing

    IRCC

    0.0

    0.0

    17.4

    41.2

    48.5

    67.6

    174.6

    67.6

    CBSA

    0.0

    0.0

    74.5

    112.7

    112.7

    112.7

    412.6

    112.3

    CSIS

    0.0

    0.0

    1.0

    1.2

    1.2

    1.3

    4.8

    1.3

    IRB

    0.0

    0.0

    150.0

    150.0

    150.0

    150.0

    599.9

    150.0

    Total

    0.0

    0.0

    242.8

    305.1

    312.5

    331.5

    1,191.9

    331.2

     Claim Processing Top-up

     

     

     

     

     

     

     

     

    IRCC

    0.0

    15.7

    0.0

    0.0

    0.0

    0.0

    15.7

    0.0

    CBSA

    0.0

    14.4

    8.8

    0.0

    0.0

    0.0

    23.3

    0.0

    IRB

    0.0

    27.1

    60.4

    0.0

    0.0

    0.0

    87.5

    0.0

    Total

    0.0

    57.2

    69.3

    0.0

    0.0

    0.0

    126.5

    0.0

     TOTAL – ALL MEASURES

    0.0

     57.2

    312.1

    305.1

    312.5

    331.5

    1,318.4

    331.2

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding strategy to process the additional 10,000 claims.

    Appropriation of Funds

    • Given the timing of the TB submission, funds are planned to be received via the Supps C process ¬at t¬he end of fiscal year. The temporary funding received via previous Budget announcements, allows the IRB the ability to cash manage this fiscal year (i.e., 2022-2023). The funds associated with processing the additional 10,000 claims will be received in time to support ramp up capacity.
    IRB Funding, 2018-19 to 2024-25

    All amounts reported above include a portion set aside for PSPC and SSC for accommodations and core informatic services, which is centrally held by TBS.

    2018-19

    2019-20

    2020-21

    2021-22

    2022-23

    2023-24

    2024-25

    Actual Authorities

    Actual Authorities

    Actual Authorities

    Actual Authorities

    Planned Authorities

    Planned Authorities

    Planned Authorities

    Permanent funding

    A-Base

    $133

    $136

    $138

    $138

    $141

    $143

    $143

    Budget 2022 - permanent

    $150

    $150

    Set aside for PSPC, SSC and TBS.

    -$23

    -$23

    Sub-Total permanent

    $133

    $136

    $138

    $138

    $141

    $270

    $270

    Temporary

    Budget 2018 - $74M ($39M + $35M)

    $39

    $35

    Budget 2019 - $208M ($57M + $151M)

    $57

    $151

    Economic Snapshot 2020 - $300M ($150M + $150M)

    $150

    $150

    Budget 2022 - Top-up

    $27

    $60

    Reprofile from previous Budget

    $8

    $17

    $15

    $37

    OBCF & Other in-year adjustments

    $4

    $10

    $14

    $14

    Set aside for PSPC, SSC and TBS.

    -$3

    -$8

    -$16

    -$23

    -$26

    -$8

    Sub-Total temporary

    $40

    $94

    $157

    $158

    $166

    $89

    $0

    TOTAL IRB AVAILABLE AUTHORITIES

    $173

    $230

    $295

    $296

    $307

    $359

    $270

    Human resources summary

    2018-19

    2019-20

    2020-21

    2021-22

    2022-23

    2023-24

    2024-25

      

    Actual full-time equivalents

    Actual full-time equivalents

    Actual full-time equivalents

    Actual full-time equivalents

    Planned full-time equivalents

    Planned full-time equivalents

    Planned full-time equivalents

    TOTAL FTES

    1,245

    1,577

    1,778

    2,028

    2,245

    2,565

    2,095

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding strategy to process the additional 10,000 claims.

    Footnotes:
    Actual authorities through 2020-21 as per DRRs
    Actual authorities in 2021-22 as per Q3 2021-22 Quarterly Financial Report
    Planned authorities for 2022-23 as per Main Estimates plus B2022 Top Up money.

    IRB Funding by Program Area, 2021-22 to 2024-25
    2021-22 Expenditures (millions)2022-23 Planned authorities (millions)2023-24 Planned authorities (millions)2024-25 Planned authorities (millions)
    Adjudication of immigration and refugee casesRefugee Protection$125.6$150.2$182.1$125.6
    Refugee Appeal$37.2$55.8$68.4$50.7
    Immigration Appeal$13.0$21.0$21.0$21.0
    Admissibility Hearings and Detention Reviews$13.9$14.5$14.4$14.4
    Internal ServicesInternal Services$74.4$64.6$70.6$54.3
    Total IRB $264.3 $306.1 $356.5 $267.2
    Human Resources (FTES)Human Resources (FTES)Human Resources (FTES)Human Resources (FTES)
    Adjudication of immigration and refugee casesRefugee Protection (Decision Making)296355508305
    Refugee Appeal (Decision Making)124151204131
    Immigration Appeal (Decision Making)22474747
    Admissibility Hearings and Detention Reviews (Decision Making)37363738
    Adjudication Support Services1,0781,1661,2151,116
    Sub-total Adjudication of immigration and refugee cases 1,557 1,755 2,011 1,637
    Internal ServicesInternal Services471490554458
    Total 2,028 2,245 2,565 2,095

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding strategy to process the additional 10,000 claims.

    Footnotes:
    Planned authorities and FTEs in 2023-24 and 2024-25 include Budget 2022 announcements to provide permanent funding, and temporary top up funding to the IRB.
    B2022 Rebase line and temporary Top-up is net of the portion set aside for PSPC, SSC and SCT for accommodation, core informatic services and employee benefit plan, which is centrally held by TBS.

    Text Version - IRB Funding Profile (2018-2025)
    ProgramActuals AuthoritiesPlanned Authorities
    2017-182018-192019-202020-212021-222022-232023-242024-25
    A-Base $130 M $133 M $136 M $138 M $138 M $141 M $268 M $268 M
    Temporary Funding & reprofile $2 M $40 M $94 M $157 M $158 M $142 M $37 M $-
    Temporary Top-up $-  $-  $-  $-  $-  $24 M $52 M $-
    FTE planned1,057 1,245 1,577 1,778 2,028 2,113 2,234 2,095
    FTE Top-up    2,028 2,245 2,565 2,095
    Total Funding$132 M$173 M$230 M$295 M$296 M$307 M$357 M$268 M
    Variance from previous year (%)- 31%33%28%0%4%16%-25%

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding strategy to process the additional 10,000 claims.

    Available Financial Resources (millions)
    2019-20 Actual Authorities2020-21 Actual Authorities2021-22 Actual Authorities2022-23 Planned Authorities2023-24 Planned Authorities2024-25 Planned Authorities
    Approved$230$295$296$283$177$140
    B2022 permanent$150$150
    Top up$27$60
    Set aside for PSPC, SSC and TBS($3)($30)($22)
    Anticipated Authorities$307$357$268

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding strategy to process the additional 10,000 claims.

    Human Resources (FTEs)

     

    2019-20
    Actual FTEs

    2020-21
    Actual FTEs

    2021-22
    Actual FTEs

    2022-23
    Planned FTEs

    2023-24
    Planned FTEs

    2024-25
    Planned FTEs

    Planned

    1,577

    1,778

    2,028

    2,113

    1,293

    1,154

    B2022 permanent

      

      

      

      

    941

    941

    Top up

      

      

      

    132

    331

      

    Anticipated FTE

     

     

     

    2,245

    2,565

    2,095

    Note: The above funding profile aligns to Budget 2022 announcements. The IRB is internally reviewing timelines, capacity, and associated funding s​trategy to process the additional 10,000 claims.

    Text Version - IRB FTE Evolution
    ProgramActuals FTE Utilization Planned FTE
    2017-182018-192019-202020-212021-222022-232023-242024-25
    Refugee Protection Decisions4886217788821,0941,1821,3831,070
    Refugee Appeal Decisions89118205243257354412322
    Immigration Appeal Decisions128127126113102130130130
    Admissibility and Detention Decisions78838689104105110115
    Internal Services 273296382451471474530458
    Total FTE1,0561,2451,5771,7782,0282,2452,5652,095
    Funding Profile ($)132173230295296307357268

    Governor in Council Appointments and Reappointments

    Key Messages

    • Decision-makers of the Immigration Appeal Division (IAD) and Refugee Appeal Division (RAD) are appointed by the Governor in Council (GIC). Appointments are made on the recommendation of the Minister of Immigration, Refugees and Citizenship following an open, transparent, and merit-based selection process.
    • The IRB works closely with the Minister’s Office and the Privy Council Office (PCO) to ensure that the Board’s composition reflects operational, linguistic, gender and diversity requirements.
    • A full member complement enables the Board to most efficiently provide access to justice.
    • Currently, the IRB is funded for 165 GIC FTE decision makers at the IRB: 34 in the IAD and 131 in the RAD. The Board’s overall member complement will grow by an additional 30 members over the next two years as RAD capacity is increased to match growth at the Refugee Protection Division.
    • As of November 1, 2022, 38 member positions were vacant, or 23% of the total member complement.

    Background

    All candidates seeking appointment to GIC positions are subject to a rigorous merit-based selection process, where candidates are reviewed by a selection committee, tested and where reference checks are performed.

    Initial appointments are for a specified period of time, almost always for 3 years.

    Reappointment is not automatic and is done on the recommendation of the Chairperson to the Minister, only after careful consideration of member performance in the role.

    Complement Growth:

    The Board’s complement of GIC members has grown significantly over the past four years, largely due to funding provided to accelerate the processing of refugee claims and appeals.

    • Between 2018-19 and today, the RAD member complement has almost doubled (71 funded members to 131 funded members or 85% increase).
    • RAD’s complement will continue to grow over the next two years to correspond to the two years top-up funding to be received, which will allow the RPD to finalize an additional 10,000 claims.
      • 2022-23: RAD will add an additional 11 members
      • 2023-24: RAD will add another additional 19 members

    Employment Equity:

    Key messages:

    • The IRB is working with PCO and the Minister’s Office to ensure that future recruitment efforts contribute to a diverse IRB GIC member complement.

    Background:

    • Like public servants, GIC Employment Equity statistics are based on self-identification in PeopleSoft. EE profile information is also gathered by PCO at recruitment and reappointment.
    • The data gathered from each source differs with PCO’s information showing more diversity across EE Groups. PCO information is provided below.
    • There is no Work Force Availability (WFA) for GICs; LPs or PMs can be used as comparators.

    EE stats – IRB September 2022:
    (the numbers were updated with GICSS data)

    Women
    GIC – 67%
    WFA (PM) – 58.3%

    Racialized
    GIC – 27%
    WFA (PM) – 39.1%   

    Indigenous persons
    GIC – 4%
    WFA (PM) – 1.4%

    Persons with Disabilities
    GIC – 7%
    WFA (PM) – 9.9%

    Productivity - List of Key Measures

  • The IRB has adopted a culture of operational awareness, performance, and results in the context of its Growth and Transformation Agenda.
  • A suite of measures has been introduced to drive efficiencies across the system from intake to recourse both at the systems-wide level with IRCC and CBSA and within the IRB.
  • From a systems-wide perspective, the Board has:
    • worked with IRCC and CBSA to establish the Asylum System Management Board, a deputy minister level governance body to achieve common situational awareness; joint planning and priority setting; identify pain points and jointly develop system wide solutions.
      • improved sharing of asylum information by enhancing the interoperability of IT systems with IRCC/CBSA, which has enabled faster and more efficient sharing of information across the continuum.
      • Launching of an Integrated Claim Analysis Centre (ICAC) pilot, which optimizes files so they are hearing ready when referred to the IRB.
  • Within the IRB, the Board has taken a number of steps to realize efficiencies from intake to recourse:
    • Developed, monitor and report against national operational plans which identify strategic case management objectives for the year, promoting an organizational culture of performance and results.
    • leveraged insights and advanced analytics to optimize our triaging and scheduling strategies and reduce postponements
    • developed a productivity model to allocate caseloads fairly and optimize productivity based on complexity of cases and member’s experience.
    • Established a dedicated Task Force for Less Complex Claims (TFLCC) to process less complex claims much more efficiently – in recognition that not all files need to be treated the same. Some are easier to adjudicate, and some can be accepted without a hearing, while others with a short hearing. The Board has finalized over 26,200 less complex claims since its inception in 2019 (20% of all claims), with an average processing time (between April 2019 and May 2022) of 12 months compared to 23 months for other claims (over the same time period) – demonstrating significant efficiencies.
  • Digital transformation – assignment of e files remotely to optimize capacity, remote hearings and My Case e portal with counsel, so that those appearing before the Board may interact with it in a digital and increasingly efficient manner.
  • We enhanced quality assurance measures, such as advanced training on decision-making (e.g., to focus on determinative issues and point first adjudication, as well as plain language writing) and on country and claim types, which demonstrates the IRB’s commitment to continuous improvement in quality and consistency in decision-making.
  • Productivity Placemat

    Text Version
    Refugee determination
    IRB growth and transformation agenda

    Fiscal Year 

    2017–18 

    2018–19  

    2019–20 

    2020–21 

    2021–22 

    Quarter  

    Q1  

    Q2  

    Q3  

    Q4  

    Q1  

    Q2  

    Q3  

    Q4  

    Q1  

    Q2  

    Q3  

    Q4  

    Q1  

    Q2  

    Q3  

    Q4  

    Q1 

    Q2 

    Q3 

    Q4 

    Finalizations  

    19,070 

    20,740 

    23,440 

    26,750 

    28,940  

    29,770 

    31,000  

    34,850 

    39,220  

    42,220 

    43,000

    45,000 

    46,000  

    47,000  

    48,000  

    50,000  

    26,000 

    26,000 

    26,000 

    26,000 

    Fiscal Year 

    2017–18 

    2018–19 

    2019–20 

    2020–21 

    2021–22 

    Commitment 

      

    32,000

    40,700 

    50,000 

      

    FTE complement 

    1,057 

    1,245 ↑18% 

    1,592* ↑29% 

    1,876* ↑18% 

    1,154* ↓38% 

    Total budget 

    $138M 

    $173M ↑25% 

    $225M* ↑30% 

    $281M* ↑25% 

    $133M* ↓53% 

    Cost per decision 

    $3,2601 ↓16% 

    $3,0801 ↓6% 

    $3,0802 ↑0% 

    $3,080 (TBD) 

    TBD 

    1 Based on actual expenses (including actual benefit costs) charged to the RPD program activity in addition to the costs that "Public Services and Procurement Canada" spends for us without charging us.
    2 Based on P6 forecast, including reprofile
    * Projected 

    Efficiency measures taken or in development

    Refugee determination continuum 

    Efficiency measures taken or in development  

    Intake 

    • Electronic exchange of RPD records (counsel to IRB)
    • ICAC: hearing-ready files
    • Electronic exchange of records for all divisions through portal (two-way)

    Triage 

    • Task force for less complex claims
    • Streaming to full/short hearing and paper review
    • Assisted triage and scheduling using data analytics

    Case management 

    • Improved situational awareness (Ops plans)
    • Strategic case management priorities and initiatives
    • National productivity model

    Decision 

    • Decision builder tool
    • Optimized research products
    • Modernize suite of tools for decision-makers

    Recourse 

    • National digitized caseload (RAD)
    • Enhanced decision-maker support
    • Simplified decisions (RAD)
    • Adjudicative strategy (RAD)

    2018–19: 30% increase in finalizations with 23% increase in funding
    Over the past 2 years (2018–2020) 80% increase in finalizations with 57% increase in funding  

    Task Force on Less Complex Claims

    Key Messages
    • The Task Force on Less Complex Claims (TFLCC) was established to allocate the appropriate resources according to the requirements and complexity of individual claims. The Task Force finalizes cases without a hearing or with a shorter hearing instead of these claims being scheduled for regular full-length hearings, resulting in significant savings for all parties.
    • Each member of the Task Force can finalize between 250-300 cases per year, more than double the number of decisions of members with regular or more complex caseloads.
    • Since April 1, 2019, the IRB has decided over 26,200 less complex claims, or approximately 18% of over 145,800 refugee claims decided. It has had an acceptance rate of 89%. This FY, the Task Force is expecting to finalize 5,000-7,500 claims. It is on track to do so.
    • The processing time for less complex claims from April 2019 to May 2022 was 12 months, compared with 23 months for other claims over the same period. A less complex claim referred in November 2022 has a projected processing time of 6 to 8 months versus 16 months for other new claims.
    • The Task Force has met operational objectives related to the reduction of the claim inventory and average wait times, significantly contributing to the Board’s productivity objective, thereby enhancing access to justice for those appearing before it.
    • The RPD generally considers the following criteria when determining if a country or claim type is appropriate for the file-review process:
      • Countries or claim types that have an acceptance rate of 80% or higher.
      • Countries or claim types where identity is generally established by reliable documents.
      • Countries or claim types where the evidence is not ambiguous regarding the risk generally faced by claimants.
      • Countries or claim types where complex legal or factual issues do not often arise at the hearing.
    Background
    • The RPD can, in specific circumstances, accept a claim for refugee protection without a hearing. Accepting a claim without a hearing is called the file-review process, and it allows RPD decision-makers to accept the claim after a review of the evidence in the file, which includes confirmation of security screening, the Basis of Claim Form, identity documents and other relevant evidence and submissions.
    • In the interest of public safety, no adult’s claim will be accepted under the file-review process before the IRB receives confirmation that security screening has been completed.
    • Under certain circumstances, the RPD may decide a claim for refugee protection after a short, focused hearing. A refugee protection claim that is suitable for the short-hearing process has only one or two issues which appear to be determinative of the claim. For example, oral testimony may be needed to address minor credibility concerns, or it may be difficult for the claimant to provide documents (e.g., with respect to sexual or gender diversity).
    Finalizations
    • Between April 1, 2019, and November 1, 2022, the members of the Task Force have finalized over 26,200 refugee claims (16,000 principal files).
    • 40% through the file review process (10,700 refugee claims/6,500 principal)
    • 55% through a hearing (14,400 refugee claims/8,600 principal)
    • 5% were abandoned, withdrawn, or otherwise concluded (1,140 refugee claims/840 principal)
    Acceptance rates in the Task Force are broken down as follows:
    • 100% of the files finalized through the file review process were accepted
    • 87% of files finalized through a short hearing were accepted
    • Global acceptance rate of 89%.
    Data Relating to Key Activities
    Inventory and Triage
    • The Task Force inventory is composed of refugee claims identified for a short hearing or decision without a hearing based on criteria set out in the Instructions Governing the Streaming of Less Complex Claims at the Refugee Protection Division. These criteria are established based on several assessments, including conditions relating to human rights, political activity, and legal systems.
    • Since April 1, 2019, cases streamed to the Task Force have accounted for approximately 18% of RPD intake. These claims were pulled and triaged by the Task Force, which means that Task Force Adjudicative Claims Officers (ACOs) reviewed the file to identify claim type and assess whether the file could likely be finalized on paper or in a short hearing. Claims that are, upon review, deemed to be of regular complexity are not retained by the Task Force and are returned to the regular RPD inventory for a full hearing.
    • Analysis of the work performed by the Task Force over the past three years confirms that it has met operational objectives related to the reduction of the claim inventory and average wait times and continues to expedite protection decisions through a fast track process.
    TFLCC Triage Process
    • Files from certain countries (determined by TFLCC, as per the Instructions) are immediately forwarded to the TFLCC, regardless of claim type.
    • TFLCC looks at each file to determine if a claim may be considered for processing under the File-Review or Short hearing process. TFLCC identifies claim types and screens for any possible exclusions, ineligibilities or need for potential Ministerial interventions.
    • If a claim is being considered, claimant and counsel are asked to submit all documents to be used in support of their claim. Minister is notified that the claim is being considered under the less complex claims process. Both Minister and claimant/counsel have 22 days to respond.
    • Upon receipt of all documents, TFLCC reviews all evidence on file and streams files to the file-review, short hearing or full hearing process. Minister is notified of the streaming results. Where the Minister intervenes in person, the claim will not be decided pursuant to this process.
    • It is the responsibility of members to decide each claim before them on its own merits. Identifying claims to be decided with a short hearing or with a file review is a case management tool used to provide efficient administrative justice.
    • When claim is finalized, Minister is notified (as with all RPD decisions).
    Streaming Results
    • Between January 1, 2019, and October 31, 2022, the Task Force triaged a total of 66,865 refugee claims (41,939 principal), representing 44% of all intakes for that period. Streaming results are as follows:
    • 14% of refugee claims have been streamed to file review
    • 34% of refugee claims have been streamed to awaiting documents
    • 19% of refugee claims have been streamed to short hearing or interview
    • 33% of refugee claims have been streamed to regular hearing
    Waiting to be Triaged
    • As of November 1, 2022, the Task Force had 5,126 refugee claims (3,375 principal) in its inventory waiting to be triaged.
    Current Pending Workload
    • As of November 1, 2022, the Task Force currently has 11,897 claims (7,678 principal files) in its pending workload – or claims to be heard or finalized. The breakdown of this pending workload is as follows:
    • 43% are pending streaming
    • 5% streamed into the file review process (649 refugee claims / 373 principal)
    • 15% streamed into awaiting documents (1,843 refugee claims / 1,146principal)
    • 8% streamed into regular hearing (to be used only if member caseload is incomplete) (907 refugee claims / 529 principal)
    • 28% streamed into the short hearing (3,372 refugee claims / 2,225principal)
    • As of October 2022, there are 22 members of the TFLCC. TFLCC members conduct five short hearings and finalize up to three paper decisions per week, which represents approximately 250 to 300 finalizations per member annually.
    Key Challenges
    • Availability of actionable less complex claim referrals to support ambitious targets
    • Delays in security screening results
    • Sustainability of member caseload
    • Adjudicative claims officer (ACO) resources, training, and development
    • Counsel availability
    • Culture change
    Priorities
    • Reduce the inventory of refugee claims from what it would otherwise be without such a fast-track mechanism
    • Reduce claimant wait times, while maintaining quality decision-making and overall system integrity
    • Explore additional opportunities for efficiencies within the Task Force
    • Development of the adjudicative claims officer role within the Task Force
    Criteria For File-Review Process
    • The RPD generally considers the following criteria when determining if a country or claim type is appropriate for the file-review process:
    • Countries or claim types that have an acceptance rate of 80% or higher.
    • Countries or claim types where identity is generally established by reliable documents.
    • Countries or claim types where the evidence is not ambiguous regarding the risk generally faced by claimants.
    • Countries or claim types where complex legal or factual issues do not often arise at the hearing.

    Quality Assurance Framework

    Key Messages

    • The Immigration and Refugee Board of Canada (IRB) is committed to its strategic objective of enhanced quality and consistency in decision-making as part of its multi-year Grown and Transformation Agenda, which aims at improving access to justice and strengthening public confidence in Canada’s refugee and immigration determination system.
    • The IRB published its Quality Assurance Framework for Decision-Making (QAF) in May 2021 following an independent review which was completed with positive results and identified the Framework as an international best practice.
    • The Framework provides an overview of the activities, processes, strategies, and structures that contribute to quality decision-making, as they relate to adjudication across the IRB.
    • The IRB has a sustained focus on quality, and uses the Quality Assurance Framework for Decision-Making as its guiding framework to identify elements which may be strengthened. On a yearly basis, a subset of the elements are identified as areas of focus, and over time, the entire framework will be matured.

    An independent review of the Framework, completed in 2021, identified the Framework as an international best practice:

    “I carefully reviewed the IRB’s impressive Quality Assurance Framework. International best practice in administrative justice involves ensuring that tribunals are set up to get decisions right, set processes right and put errors right. The QAF puts in place high quality, robust processes to maximize decisional accuracy, prepare members to render accurate decisions through a fair procedure and to oversee potential errors in decision-making. I would have no hesitation in recommending that other administrative tribunals in Canada and further afield use the IRB’s QAF as a model to optimize their own processes.” - Dr. Paul Daly, University Research Chair in Administrative Law and Governance at the University of Ottawa
    Text Description - Quality Assurance Framework Placemat

    IRB quality assurance framework for quality decision-making
    The IRB’s quality assurance framework for decision-makers is depicted by a series of five chevrons sequentially aligned to illustrate how each section of the framework leads to the next as a cycle of continual improvement. The sections are PLAN, DO, MONITOR & MEASURE, and ADJUST and contain the key activities of each section. Finally, all sections are underpinned by Stakeholder Engagement which takes place throughout the process with specific impacts to the activities under the PLAN and DO sections.

    The PLAN section includes the following activities: 

    • Identify and prioritize training and mentoring needs
    • Identify and prioritize quality evaluation and audit plan
    • Identify adjudicative policy tools
    • Identify innovative solutions and support tools

    The DO section includes the following activities: 

    • Merit based recruitment
    • Training for new members
    • Professional development
    • Mentorship
    • Reasons review by Legal Services
    • Adjudicative policy and support tools
    • Adjudicative consistency groups
    • Specialized teams/training
    • Support and tools for external parties appearing before the Board

    The MONITOR section includes the following activities: 

    • Performance management
    • Internal and external reporting
    • Appeal and/or judicial review
    • Review higher court decisions
    • Quality Centres

    The MEASURE section includes the following activities: 

    • Evaluations
    • Reviews
    • External audits
    • Results of member complaints

    The ADJUST section includes the following activities: 

    • Develop and implement management action plans (Audits, third-party reviews)
    • Revise training programs
    • Develop and implement adjudicative policy and support tools
    • Individual remedial programs

    IRB Measures to Support Refugee Claimants

    Key Messages

    • The Immigration and Refugee Board (IRB) understands the difficult conditions faced by asylum seekers, from the moment they leave their homes in search of protection, and throughout the refugee determination process and beyond.
    • The IRB has many measures in place to support refugee claimants, whether or not they are represented by counsel. These include:
      • Ready tours: The Refugee Protection Division and the Refugee Appels Division, in collaboration with NGOs, hold virtual Ready Tours for refugee claimants and appellants prior to their hearings to allow claimants to experience the environment of a hearing and ask questions about the process.
      • Plain language guides and forms: The IRB publishes guides and forms so that claimants and appellants can effectively prepare for their hearings and appeals. Some of this information is available in 11 of the most frequently requested languages in addition to English and French.
      • Active adjudication: Members are trained in active adjudication to be able to conduct hearings and render decisions fairly and efficiently when claimants are not represented by counsel.
      • Trauma-informed adjudication: Members are trained on trauma-informed adjudication. In addition, the IRB established a Gender Related Task Force in 2020, which is a special team of highly trained and qualified members selected to hear cases dealing with gender-based violence and persecution.
      • Procedural Accommodations: The IRB provides procedural accommodations in accordance with the Chairperson’s Guideline on Vulnerable Persons. The Board also implemented measures, during the pandemic, through divisional practice notices that provided additional flexibility for claimants, such as extensions to the time allotted to submit documents, and children 18 years or younger not being required to attend a hearing, for example.
      • Designated Representatives: Designated representatives are appointed if the subject of proceedings is under 18 years of age or is unable, in the opinion of the IRB member, to appreciate the nature of the proceedings.
      • National Documentation Packages: The IRB produces a thorough package on country conditions for every refugee-producing country so that there is a baseline level of evidence for all claims, including those where the claimant is self-represented.
    • In addition, Legal Aid funds the delivery of immigration and refugee legal aid services in seven provinces.

    Background

    Trauma Informed​ Adjudication
    • Trauma Informed Adjudication entails (i) leading the proceeding with sensitivity to prevent re-traumatization through the decision-making process, (ii) anticipating the possibility that trauma may impact a person’s memory and ability to provide testimony, and (iii) creating a safe adjudicative environment for all participants to facilitate testimony.
    Procedural Accommodation
    • Procedural accommodations are available in accordance with Chairperson Guideline 8: Procedures With Respect to Vulnerable Persons Appearing Before the IRB to claimants including
      • the type of hearing they receive (virtual, in-person, or hybrid),
      • modifying the order of questioning, appointing support persons for those who have legal capacity to represent themselves but face other access to justice challenges and
      • integrating breaks into the hearing process.
    Legal Aid
    • Legal Aid funds the delivery of immigration and refugee legal aid services in seven provinces (British Columbia, Alberta, Manitoba, Ontario, Quebec, Newfoundland and Labrador, and Nova Scotia).
    • In 2020-21, only 11, 034 individuals were approved for fully-funded representation by Legal Aid. This is less than half of the 21, 291 refugee claims referred to the IRB that same year.
    •  Many refugee claimants appear before the Board without representation.
    Virtual Hearings Support
    • Over the pandemic, the Board provided increased flexibility for irregular border crossers and vulnerable individuals, such as additional time to provide required documents, to account for the added time required to find representation.
    • To support the virtual hearing operating model, the RPD provides claimants with a Virtual Hearings Guide for Claimants as well as a Tip Sheet that provide claimants with information on virtual hearings at the Board, including how to connect to and participate in virtual hearings, and best practices / tips and tricks to support high quality virtual hearings.
    • In October, the RPD implemented a process by which unrepresented claimants are provided with a plain language information sheet in advance of their scheduled hearing date to support them in their hearing, which includes information on how to make changes to their hearing format (e.g., from virtual to in-person) and provides them with hard copies of the required form.
    • The RPD is working with an external NGO, Kinbrace, to review its Notice to Appear, which advises claimants of the date and time of the scheduled hearing and provides additional important information on how to prepare for and participate in the refugee hearing. The goal of the review is to identify changes to the content or format to improve accessibility and readability of this form and other RPD public-facing forms to continue to enhance access to justice for claimants. 

    Gender-Based Claims and Vulnerable Claimants

    Key Messages
    • The IRB has a proud history of being a global leader in conducting hearings for refugee claimants raising gender-related issues, and for vulnerable claimants.
    • We strive to maintain an accessible, compassionate environment where claimants can tell their stories.
    • The Gender-Related Task Force (GRTF) is a dedicated team with specialized training to hear and decide gender-related refugee claims. It ensures the respectful, trauma-informed, and consistent adjudication of gender-related claims.
    • The IRB continues to update its key policy instruments in this area and provide ongoing training for all decision makers.
    Gender-related Claims

    Overview and Guidelines

    • Gender is a valid basis for claiming refugee protection on the ground of membership in a particular social group. This was confirmed in the 1993 Supreme Court of Canada decision in Ward. There is a significant volume of Canadian caselaw on gender-based refugee claims, which is frequently cited internationally.
    • In 1993, the Board first published a Guideline on gender considerations in refugee claims. It was updated in 1996 and reissued as Chairperson's Guideline 4: Gender Considerations in Proceedings before the Immigration and Refugee Board and provided members with best practices in gender-based adjudication.
    • The IRB published its extensive, updated Gender Guidelines in June 2022. The new version has a broadened, gender-inclusive scope. It emphasizes trauma-informed and intersectional approaches and provides substantive guidance on gender as basis for persecution. The updated Guidelines maintain the IRB’s role as a leader in this field, building on its history as the first refugee tribunal to explicitly recognize gender as a valid basis of claim.
    • The updates included the following:
      • Broader objectives (subsection 1);
      • Changes to definition and terminology (subsection 2). It now provides definition to key terms such as cycle of violence, family violence, gender, gender norms, and trauma;
      • Protection of confidential information (subsection 3);
      • Contextual factors (subsection 4). The new Guideline sets out certain contextual factors that are applicable to cases before the IRB. These include factors such as how a survivor of gender-based violence may never seek support or tell anyone about their experience and how gender violence can be condoned and perpetrated by individuals, such as family or community members.
      • Intersectionality (subsection 5). The new Guideline emphasizes the importance of taking an intersectional approach to cases involving gender-based violence. The impact of multiple factors impacting an individual’s experience include concepts such as race, religion, indigeneity, political belief, socioeconomic status, age, culture and immigration status.
      • Avoiding myths and stereotypes (subsection 6).
      • Trauma-informed adjudication (subsection 7). This section deals with the impact of trauma on the need for procedural accommodation as well as understanding the relevance of certain facts in a proceeding. When claimants are given the space necessary to tell their story, then the member has more relevant evidence to work with, and the quality of justice improves.
      • Joining or separating proceedings (subsection 8). This is when in some instances, individuals who have experienced gender-based violence may be reluctant to provide testimony in the presence of a co-claimant.
      • Section D of the Guideline starting in Section D, provides guidance specific to each Division. Subsection 9 deals with the RPD and the RAD specifically, including determining grounds of persecution, assessing persecution, assessing country conditions, state protection, internal flight alternative, exclusion, compelling reasons, abandonment, reinstatement and sur place issues.
    • The IRB also updated its Guidelines on sexual orientation, gender identity and expression, and sex characteristics (SOGIESC) and is updating its Guidelines on persons in vulnerable situations. Changes include the following:
    • Changes to terminology applicable throughout the new Guideline. Among others, sex characteristics was added to the previous guideline to make it more inclusive. The acronyms therefore changed from SOGIE to SOGIESC. Other changes reflected international best practices or concepts originating from Indigenous or other cultural contexts.
    • Interpretative changes: additional examples of non-exhaustive list of stereotypes to avoid when making findings of facts were added (subsection 6.1).  Members were directed to consider impact of trauma, as well as factors such as language barriers, personal, cultural, social and economic factors (subsection 6.2 and 7.4).
    • The review of these guidelines and subsequent updates included extensive consultations with internal and external stakeholders and subject matter experts. Insights gathered during these consultations were also used in the development of training for all IRB members.

    Training on revised Guidelines

    • The RPD and the RAD held summary sessions a two-day in-depth practical training for members on the changes to Guidelines 4 and 9... All trainers also attended a half-day “train the trainer” session.
    • The training leveraged best practices on trauma-informed adjudication. 
    Gender-related Task Force
    • The Gender-related Task Force (GRTF) is a dedicated team with specialized training to hear and decide gender-related refugee claims. It ensures the respectful, trauma-informed, and consistent adjudication of gender-related claims.
    • GRTF members determine each case on its own merits and in accordance with the evidence presented, using an enhanced trauma-informed lens. This means they adapt their questioning techniques to align with trauma-informed practice.
    • Refugee claims are assigned to the GRTF based on claim-type and are determined based on evidence, the specific merits of the claim, and in accordance with the law.
    • Claim types heard by the GRTF include:
      • Child abuse
      • Domestic violence
      • Female honour killing/honour crime
      • Female genital mutilation
      • Forced marriage
      • Forced prostitution
      • Non-domestic sexual violence
      • Sexual harassment
      • Transgender
      • Forced sterilization/abortion
      • Western dress/practices
    • This list is not exhaustive and there are situations in which a claim appearing to fall under one of these categories is not scheduled for a GRTF hearing (for example, if there are only male claimants on file).
    • Counsel can request that claims be heard by a GRTF panel. Claims are also assigned to the GRTF based on claim type. The GRTF covers gender-related claims but does not decide all claims from female refugee claimants.
    • The GRTF was established in October 2020 as a priority supporting the Board’s Growth and Transformation agenda, with the aim of enhancing quality and consistency in decision making. Specifically, it was intended to meet the following objectives:
      • Enhance the quality of decision-making at the RPD;
      • Ensure decision-makers are trained in trauma-informed practice;
      • Avoid myths and stereotypes;
      • Avoid retraumatizing claimants who suffered gender-related violence through the hearing process; and,
      • Understand the possible impact of trauma on claimants, particularly when assessing credibility.
    • The GRTF builds on the IRB’s proud history of being a global leader in developing guidelines on how best to conduct hearings for refugee claimants raising gender-related issues. The IRB’s Guideline on Women Refugee Claimants, first issued in 1993, provided a model for other countries in adopting consistent standards for women fleeing gender-related persecution.

    Training

    • The GRTF is a national team of more than 40 members. Decision-makers with a range of skills and backgrounds were selected to be part of this specialized Task Force and they complete three weeks of in-depth training before being able to decide claims identified as appropriate for the Task Force.
    • GRTF members are trained to be mindful of the possibility of re-traumatization of victims of gender-related persecution, questioning witnesses in a trauma-informed manner, being aware of impediments to witness testimony in gender-based claims and being prepared to apply appropriate procedural accommodations to aid with witness testimony.  
    • They also receive training on cultural humility, addressing myths and stereotypes surrounding the behaviour of victims of domestic violence, the effects of trauma on memory, unconscious bias, and cultural competency.

    Acceptance rates for gender-related claims

    • The GRTF adjudicates the claims of predominantly female principal refugee claimants, including claims relating to domestic violence, female genital mutilation, forced marriage, and non-domestic sexual violence.
    • GRTF members determine each case on its own merits and in accordance with the evidence presented, using an enhanced trauma-informed lens. This means they adapt their questioning techniques to align with trauma-informed practice, recognizing that some behaviors and signs are the result of traumatic experiences and should not reflect adversely on the claimant.
    • The GRTF’s acceptance rate is 61% based on claims finalized since the GRTF’s inception in October 2020, which is comparable to the acceptance rate of gender claims determined in the years prior to the GRTF.  
    • Though the IRB strives to achieve consistency when making decisions, absolute consistency in a quasi-judicial setting where each case is determined on its own merits and in accordance with the evidence presented is not possible. However, the GRTF is actively developing and implementing consistency tools and mechanisms to ensure fair and efficient decision-making, including professional development sessions on credibility and trauma.

    Current status

    • As of October 2022, GRTF claims represent 11% of the pending inventory at the RPD – subject to increase based on allegations and evidence.
    • 10,292 GRTF claims were finalized between October 2020 and October 2022 inclusively. This corresponds to approximately 12% of all claims finalized during that period.
    Vulnerable Claimants

    Creating a compassionate environment for vulnerable claimants

    • The RPD has oriented its New Member Training (NMT) and its members’ professional development to advance the member’s ability to identify and focus on the relevant determinative issue(s). Members are trained to provide the claimants with the space necessary to explain their context, and to assess the evidence in that context. Members are trained to clearly communicate the outstanding issue(s) and/or set aside issues as they are resolved. This is aligned with the principles of trauma-informed adjudication where the claimant is given the space necessary to tell their story. When the member has more relevant information to assess, the quality of adjudication improves.
    • The New Member Training has incorporated working with 7 finalized cases that have been chosen for their pedagogical value(s). The members are asked to approach them through sound legal foundations and spot the determinative issue(s) in the context of the country conditions. They go through a simulated questioning exercise where they practice the principles of trauma-informed adjudication, and they render reasons where they learn to rationally connect their conclusions to the material evidence at hand. The members’ professional development also includes focusing on the determinative issue(s) in dealing with procedural and substantive matters and in a manner that facilitates the claimant’s ability to give their best evidence and where the member engages in a contextual assessment.

    Gang-related violence

    • Gang violence often targets women differently and in a sexualized manner. Members are trained to recognize that Guideline 4 applies when gangs target a woman for sexual purposes (recruitment for the gang members’ sexual desires), or that their punishment for the failure to comply with extortion or other demands including sexual violence.
    • Members should engage in a contextual analysis of all claims. Therefore, the age and socio-economic background of claimants are always relevant factors in assessing not only their credibility but also their ability to access state protection or internal flight alternative.

    RAD JG on Generalized Risk and Gang-Targeting

    • The Chairperson identified RAD decision TC1-05038 as a jurisprudential guide (JG) on July 28, 2022.
    • The JG addresses, in the context of personal targeting by a criminal gang, the proper approach to interpreting the "generalized risk" exception to qualifying as a "person in need of protection".
    • The decision clarifies the law in this complex area, and sets out a framework of analysis to help RPD and RAD members avoid certain errors in applying the "generalized risk" exception, including conflating the initial reason for a risk with the risk itself (e.g. a claimant may have initially faced merely the widespread risk of extortion, but seen their risk escalate to one of death after having been personally targeted by extortionists).

    If Asked About Other Forms of Protection

    • Where a nexus to one of the Convention refugee grounds exists (e.g., race, political opinion, etc.) a claim may still be accepted under section 96, rather than "person in need of protection" status under subsection 97(1).
    • For example, opposition to criminality may constitute a perceived political opinion when it can be seen to challenge the state apparatus.

    G4 Comms and G9 Comms


    Release of Chairperson’s Guideline 4 - E-news (Internal)

    The Immigration and Refugee Board of Canada (IRB) has released an updated version of its 1996 Gender Guideline based on a comprehensive review conducted between Spring 2020 and Winter 2022. Chairperson’s Guideline 4: Gender Considerations in Proceedings before the Immigration and Refugee Board is now on the IRB website.

    The revised Guideline 4 incorporates approaches and best-practices already well-established at the Board and which reflect expert advice, evidence-based developments in social science, and recent developments in law. The revised Guideline 4 complements IRB efforts to respond to the changing landscape of gender-based adjudication, including through innovative initiatives such as the recent creation of the Chairperson’s Gender-based Task Force.

    Some of the more noteworthy revisions in the new Guideline include:

    • a broadened gender-inclusive scope, while still recognizing that women, girls, and LGBTQ2I+ individuals are disproportionally impacted by gender inequality, discrimination, and gender-based violence. This new scope is reflected in a new title: Chairperson's Guideline 4: Gender Considerations in Proceedings before the Immigration and Refugee Board;
    • explicit reference to the ongoing application of a trauma-informed and intersectional approach to proceedings involving gender considerations, consistent with the Board's existing commitment to trauma-informed adjudication in all refugee and immigration cases involving individuals who have experienced trauma. Recognizing that the challenges people who have experienced trauma may face is part of the Board's overall adjudicative strategy for fair, timely and well-reasoned decision-making. Moving forward, the Board will consider incorporating this approach in other policy instruments, as appropriate;
    • expanded substantive guidance on gender as a basis for persecution, state protection, internal flight alternatives and gender-specific considerations for detention reviews, admissibility hearings, and immigration appeals; and
    • an expanded application to also include the Immigration Division and the Immigration Appeal Division.

    The 2020-2022 review consisted of the following:

    • consultations internal to the IRB;
    • a case law review of IRB and  court decisions;
    • an analysis of current literature pertaining to gender issues and trauma; and
    • a review of other countries' approaches to adjudicating similar cases.

    The input and advice of other government departments was also sought, along with those of subject matter experts and stakeholders who have experience and expertise in working with survivors of gender-based violence, refugee and immigration law, and trauma, among other subjects.

    The Board gratefully acknowledges the stakeholders and academics across the country who participated in the extensive consultation process between Spring 2020 and Winter 2022 that contributed to the review and revision of the Guideline. The Board also thanks the IRB members and personnel who provided feedback during the Guideline 4 review consultation process and, in particular, members of the working group for their contributions. Their ongoing input and support has contributed significantly to strengthening the Board's efforts to sustain and improve the quality of adjudication.

    With these revisions to the Guideline, initially published in 1993, I am confident that the IRB has regained its role as a global leader in terms of the consideration of gender in decision making relating to refugee and immigration law matters.

    Comprehensive mandatory training for all decision-makers has now been delivered and updates will be provided on a regular basis based on experience gathered with the application of the Guideline as well as input from our members and those appearing before the Board; key elements of the Board’s ongoing commitment to adjudicative quality and consistency.


    Richard Wex
    Chairperson


    The IRB releases a revised Chairperson’s Guideline 4 - External Web Posting

    The Immigration and Refugee Board of Canada (IRB) has released an updated version of its 1996 Gender Guideline based on a comprehensive review conducted between Spring 2020 and Winter 2022. Chairperson’s Guideline 4: Gender Considerations in Proceedings before the Immigration and Refugee Board is now on the IRB website.​

    The revised Guideline 4 incorporates approaches and best-practices already well-established at the Board and which reflect expert advice, evidence-based developments in social science, and recent developments in law.

    Some of the more noteworthy revisions in the new Guideline include:

    • a broadened gender-inclusive scope, while still recognizing that women, girls, and LGBTQ2I+ individuals are disproportionally impacted by gender inequality, discrimination, and gender-based violence. This new scope is reflected in a new title: Chairperson's Guideline 4: Gender Considerations in Proceedings before the Immigration and Refugee Board;
    • explicit reference to the ongoing application of a trauma-informed and intersectional approach to proceedings involving gender considerations, consistent with the Board's existing commitment to trauma-informed adjudication in all refugee and immigration cases involving individuals who have experienced trauma. Recognizing that the challenges people who have experienced trauma may face is part of the Board's overall adjudicative strategy for fair, timely and well-reasoned decision-making. Moving forward, the Board will consider incorporating this approach in other policy instruments, as appropriate;
    • expanded substantive guidance on gender as a basis for persecution, state protection, internal flight alternatives and gender-specific considerations for detention reviews, admissibility hearings, and immigration appeals; and
    • an expanded application to also include the Immigration Division and the Immigration Appeal Division.

    The 2020-2022 review consisted of the following:

    • consultations internal to the IRB;
    • a case law review of IRB and higher court cases;
    • an analysis of current literature pertaining to gender issues and trauma; and
    • a review of other countries' approaches to adjudicating similar cases.

    The input and advice of other government departments was sought, along with those of subject matter experts and stakeholders who have experience and expertise in working with survivors of gender-based violence, refugee and immigration law, and trauma, among other subjects.

    The revised Guideline 4 complements efforts by the Board to respond to the changing landscape of gender-based adjudication, including through innovative initiatives such as the recent creation of the Chairperson’s Gender-based Task Force.

    Comprehensive mandatory training for all decision-makers has now been delivered and updates will be provided on a regular basis to our members based on experience gathered with the application of the Guideline as well as input from our members and those appearing before the Board; key elements of the Board’s ongoing commitment to adjudicative quality and consistency.

    The Board gratefully acknowledges the stakeholders and academics across the country who participated in the extensive consultation process between Spring 2020 and Winter 2022 that contributed to the review and revision of the Guideline.


    Review of the implementation of the SOGIE Guideline - E-news (Internal)

    The Immigration and Refugee Board of Canada (IRB) has published a review of the way it is implementing Chairperson's Guideline 9: Proceedings Before the IRB Involving Sexual Orientation and Gender identity and Expression (SOGIE).

    The review began in the spring of 2019 as a best practice for policy instruments, ensuring that they are being applied effectively in a manner that supports high quality decision-making. Its objectives were to assess if and how Guideline 9 was being applied and to develop recommendations to further strengthen its implementation.
    The review includes analysis of a sample of IRB cases and relevant Federal Court cases, a series of consultations with internal and external stakeholders, and a comprehensive scan of policy, media and academic sources.
    Overall, the review shows widespread approval of the Guideline and a marked improvement of the IRB's approach to cases involving SOGIE individuals since the Guideline's introduction. It also identifies some areas of ambiguity within the Guideline and opportunities for improvement in terms of the consistency of its application.

    As such, the review includes a series of 11 recommendations for the continued optimization of the implementation of the Guideline. These recommendations - centred around credibility assessments, training and accessibility of resources, language and terminology and data capturing - propose a practical way forward to ensure that the Guideline and its implementation continue to reflect the latest practices and approaches.
    We are committed to take action and follow up on the review's recommendations. Accompanying the review is our implementation plan which outlines the important steps we will be taking to ensure that all recommendations are carefully applied and that we continue to improve the Guideline based on the feedback we received.

    The IRB is dedicated to ensuring fair and respectful treatment of particularly vulnerable populations and is committed to the correct implementation of its Guidelines. As part of our concrete and concerted efforts to ensure the sensitive treatment of those appearing before the IRB we will be actioning the review's recommendations over the coming months and have already begun work of reviewing other Guidelines, notably Chairperson's Guideline 4: Women Refugee Claimants Fearing Gender-Related Persecution.


    Chairperson’s Guideline 9 - Proceedings Before the IRB Involving Sexual Orientation, Gender Identity and Expression, and Sex Characteristics - External Web Posting

    The Immigration and Refugee Board of Canada (IRB) has published a revised Chairperson’s Guideline 9 – Proceedings Before the IRB Involving Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC).
     
    Guideline 9 was first introduced in 2017 to provide clear and consistent guidance on cases involving sexual orientation and gender identity and expression. Two years later, in the spring of 2019, we launched a review of the implementation of Guideline 9.
    Following extensive internal and external consultations, the Review of the Implementation of Guideline 9: Sexual Orientation and Gender Identity Expression was completed, resulting in 11 recommendations which are currently being  implemented in accordance with the implementation plan.

    Recommendations touch on a variety of issues: strengthening elements of the Guideline itself; enhancing training offered to IRB registry personnel, interpreters and designated representatives; ensuring more effective internal data capture; and implementing additional safeguards to ensure adherence to principles of natural justice in the hearings process.

    The revised Guideline provides enhanced guidance to decision-makers on refugee and immigration cases involving SOGIESC individuals through updated and clarified terminology along with interpretive changes that will help members to identify their own biases and assumptions and to assess credibility.
    As part of its Quality Agenda, the IRB is updating its suite of policy instruments in order to provide members with tools that reflect the most up-to-date research and case-law. This full suite of tools will support and enhance quality and consistency in decision-making at the IRB while respecting adjudicative independence.


    Operations during COVID

    Key Messages

    • The IRB successfully transitioned to becoming a digital organization during the pandemic (scanned all files; established an E-portal; and moved to remote hearings) in order to advance its objectives of maintaining access to justice and protecting the health of its employees and those appearing before the Board.
    • Since January 2021, all IRB hearings are scheduled as virtual by default. 98% of hearings have been held virtually, which represents more than 75,000 virtual hearings with a satisfaction rate over 96% in the Refugee Protection Division post-hearing surveys. Hybrid or in-person hearings may be scheduled on request or at the discretion of the Board. The Board will grant requests for hybrid or in-person hearings upon determining that it is necessary for reasons of fairness and natural justice.
    • Despite the pandemic, the Board has:
      • reduced overall inventory of refugee cases and appeals by almost a third, from over 101,000 in May 2020 to approximately 71,200 at the end of October 2022.
      • brought wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division down to their lowest levels since 2017 (16 months and six months respectively).
    • The Board is on track across all of its Divisions to meet expected productivity levels this fiscal year.
    • The UNHCR noted in its 2021 Global Trends Report that Canada is only one of four countries [after Ecuador, France and Greece] globally to have reduced refugee claim inventories during the pandemic.

    Background

    • Despite pandemic disruptions, the Board has been able to return to full productivity. Among other things, the Board has:
      • 34 access to justice suites (hearing rooms with computers for those who otherwise may not have access or appropriate privacy) and over 100 hearing rooms where Cloud-Video Interface (CVI) technology can be used.
      • Reduced the overall inventory of refugee cases and appeals by almost a third, from over 101,000 in May 2020 to less than 71,200 at the end of October 2022.
      • Reduced wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division to their lowest levels since 2017 (16 months and six months respectively).
    • For the Immigration Division (ID), the inventory of admissibility hearings was reduced from 500 in May 2020 to approximately 430 (reduction of 14%) at the end of October 2022. Wait times for admissibility hearings are less than 9 months.
    • For the Immigration Appeal Division, the inventory of appeals was reduced from 3,700 in May 2020 to approximately 2,200 (reduction of 39%) at the end of October 2022.
    • Wait time for new immigration appeals are less than 9 months, continuing to match intake level since April 2021, the lowest levels in more than 10 years.
    • Eliminated the backlog of older immigration appeals and introduced a new 12-month service standard for immigration appeals. Target is currently being met with – year-to-date results for 22-23 at 89%.

    During the first 6 months of the pandemic:

    • The ID immediately transitioned from in-person to telephone proceedings for detention reviews and detained admissibility hearings when lockdown first commenced.
    • Conducting detention reviews via telephone allowed the IRB to continue to meet strict legislative time limits:
    • After 48 hours of detention or as soon as possible afterwards, the law requires the ID to hold a detention review and to order release unless the Division determines that the person concerned is a danger to the public, a flight risk, their identity has not been established or they are believed to be inadmissible to Canada due to security, human or international rights violations or serious criminality.
    • After the first detention review at 48 hours, a second review takes place at 7 days and then every 30 days thereafter until the person concerned is released or removed from Canada.
    • The RPD focused on less complex claims that did not require a hearing. The RPD finalized 14,938 claims between March 15, 2020, and September 15, 2020.
    • File review triage measures for claim types and hearing readiness were implemented. Once hearings resumed, this preparation allowed files to be assigned to the relevant members/specialized teams and for hearing to proceed as efficiently as possible.
    • Members received training on substantive and procedural areas of law that would ordinarily be delivered throughout the year but were accelerated and offered during the pandemic period to maximise hearing time during the return of activity.
    • The Board launched an aggressive contingency strategy to scan existing case files across all divisions, to further the Board’s digital agenda and reduce the need to access paper files in the event of additional lock downs and building closures due to the pandemic or otherwise.
    • The Board expanded the digital exchange of information (using for example epost, ePortal) with claimants as part of its pivot to becoming a digital organization.
    • The Board put in place the necessary measures to pilot its remote hearings operating model by the summer, 2020, which became the default operating model by January 2021 in order to best protect the health of its employees and those appearing before the Board and maximize access to justice.
    • In September 2022, the Board published a Practice Notice general information on the scheduling of virtual, hybrid and in-person hearings at the Board and clear, division-specific instructions for requesting a hybrid or in-person hearing. Important COVID-19 health and safety measures remain in place to protect hearing room participants, employees and visitors.

    Digital Agenda

    Key Messages

    • The COVID 19 pandemic created an opportunity for the Board to accelerate its transformation to become a digital organization by:
      • Investing in systems, tools and supports so that the majority of employees are equipped to work from home and the Board can conduct hearings virtually.
      • Scanning all existing case files for use as e-files;
      • Pivoting to a remote by default hearings operating model; and
      • Implementing the My Case self-service e-portal so that counsel interacting with the Board can do so in an increasingly digital, secure, and quicker manner to view their case files and send / receive documents:
    • Through the Asylum Interoperability Project (AIP), improvements to real-time information sharing and the addition of secure digital document exchange has allowed the IRB to transition away from paper toward secure digital communication with IRCC and CBSA on asylum files.
    • Over the next few years, the Board will:
      • Modernize its case management systems with better tools for adjudicators
      • Further enhance information and document sharing across partner organizations.
      • Continue to improve the exchange of information with parties through the My Case self-service Portal.
      • Increase use of automation for improved case triage and scheduling.

    Background – Digital Transformation

    Digital transformation is a key enabler in the Board’s strategic goal of enhancing access to justice supported by improved productivity, enhanced quality in decision-making, and strengthened management to:

    • Improve user experience for all persons and parties appearing before the IRB
    • Develop modern tools to better support IRB members and staff
    • Improve business continuity and decrease manual processes
    • Improve information exchange with Immigration, Refugee and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).

    COVID-19 amplified the need for digital solutions that improve the experience of users, enable business continuity, and decrease reliance on manual or in-person interactions:

    • Employees whose jobs can be conducted from home were equipped to do so, such as the roll-out of secure MS Teams to support remote hearings by default model.
    • All case files have been digitized and the Board has shifted to a hybrid hearing operating model, with remote hearings being the default.
    • User experience was improved through optimizing hearing room capability for all participants to support remote hearings.
    • Increased automation of various routine activities maximized productivity through freeing up time to work on higher value activities.
    • The use of the My Case Portal minimizes paper and enables those appearing before the Board to interact with IRB in an increasingly more digital, easier and quicker manner. 

    Asylum Interoperability Project (AIP)

    The main objective of the Asylum Interoperability Project (AIP) is to accelerate the near-real-time flow of data and documents using an application to interface between IRB’s case management system (NOVA) and IRCC’s Global Case Management System (GCMS). AIP will streamline how our partners communicate (reducing reliance on epost, encrypted emails, mail, and paper, etc.) and exchange documents. Employees will no longer need to manipulate documents outside the case management system.

    • Examples of AIP data transactions between systems include Refugee Protection Division (RPD) referrals, RPD/Refugee Appeals Division (RAD) decisions, basis of claim receipts, RAD appeals, intervention checklists, scheduling ready package (ICAC), and security results.
    • Upcoming releases in Fall 2022 and Winter 2023 will include additional system enhancements and data transactions to reduce, and in many cases eliminate manual sharing of information related to detentions, admissibility hearings, cessation and vacation applications. For example, at referral, documents (such as the Basis of Claim, and identity documents, etc.) will be received through the AIP interface, (seamless integration between GCMS and NOVA), eliminating the need for employees to manipulate documents outside the case management system.

    My Case Portal

    • A key goal of the IRB digital strategy is to enable counsel and their delegates to interface digitally on cases from the start of a process to its conclusion.  Over the past year, the organization has been positioning the My Case self-service portal as a secure, seamless, integrated, and accessible primary digital communication channel.  This tool enhances access to justice and further advances our digital agenda.
    • To date, approximately 75% of cases in the Refugee Protection Division inventory (with a counsel of record) have counsel registered to the portal, allowing them to send and received documents via the portal (last year at same date we were at 50% of cases).
    • Other IRB parties and stakeholders, such as claimants, designated representatives, and partner organizations currently do not have access to the My Case portal, and as such continue to interact and exchange documents with the Board via multiple other channels (e.g. E-post, fax, email, mail, and in-person). 
    • The Board is currently exploring user access expansion and other portal enhancements, such as supporting digital audio delivery, adding new smart forms, interface improvements to elevate user experience, etc.

    Tools for Adjudicators

    IRB is committed to supporting adjudicators with modern tools to sustain and improve productivity, and consistent and well-reasoned decisions.

    In 2022–23, the Board will continue to make efforts to optimize scheduling to reduce postponement rates of refugee case files, and to increase file preparation efforts to ensure files are ready for hearings. To support this effort, the IRB will advance its use of data insights and explore machine learning to assist in triaging case files and to support decision‑makers and management.

    The Refugee Protection Division continues to develop its comprehensive online repository of tools and resources that support knowledge management, such as databases of country conditions, jurisprudence and similar decisions.

    Digital Transformation Way Forward

    IRB will continue to refine and implement the IRB Digital Strategy from 2022 to 2025, while monitoring and measuring progress on priorities.

    Strategic Pillars and Core Foundations

    Text Version - Strategic Pillars and Core Foundations
    Support Hearings

    Future-state: 

    • Having modern digital facilities to enable secure and flexible work arrangements while supporting needs of a hybrid hearing operating model
    • People are equipped with physical equipment, connectivity and bandwidth to deliver high quality, stable and effective hearing experience virtually or in-person
    • Digital multimedia formats are supported and hearing rooms equipped for e-files
    • Consolidated list of documents are automated to ensure a complete record while allowing adjudicative focus on case facts over manual administrative work.
    • Transcription is digitally enabled to speed up case processing
    Build tools for adjudications

    Future-state: 

    • Digital Case Management (DCM) enables automated scheduling and workload management
    • DCM triaging and scheduling continues to evolve and improve as IRB digital service delivery matures 
    • Knowledge management tools support well reasoned decisions and continuous growth of institutional knowledge
    • Customizable, responsive dashboards ensure key information (e.g., due dates, aids and case tasks and files) are intuitively accessible
    Modernize enabling services

    Future-state: 

    • Cloud for information and data enables self-serve analytics tools
    • Current and future state process mapping identifies automation and innovation opportunities that enables staff to have more time for high-value activities
    • Smart forms and robotic process automation (RPA) enables efficiencies (e.g., reduce rekeying) and improves accuracy and supports elimination of administratively burdensome tasks through the Tell Me Once principle
    • Integration with human resources systems enables the right resources to be assigned to cases at the right time
    Optimize access and interoperability

    Future-state: 

    • MyCase Portal is primary channel for all persons appearing before the Board
    • Portal and on-line web services are accessible, simple to use and secure
    • Services are mobile-ready enabling users to complete tasks, upload files and keep cases up-to-date
    • The Application Programming Interface – a software intermediary that allows applications to communicate with one another – will provide an efficient and controlled way to make data accessible to other systems (e.g., efficient exchange of data and information with IRCC and CBSA)
    • Notifications and alerts will increase compliance through service delivery that is easy for users to follow
    Digital culture and capacity building

    Future state:
    People have the digital skills and the work environment to initiate and support continuous improvement. Staff with curiosity, skills and motivation to leverage and exploit low-code and no-code applications co-design and work with IM/IT to make digital services better for users.  

    Effective governance and oversight

    Future state:
    Priorities, investments and plans supported by effective investment, project management, governance and oversight  

    Virtual Hearings

    Key Messages

    • IRB hearings are scheduled as virtual hearings by default.
    • The IRB recognizes the need to support more vulnerable claimants, or claimants that do not have access to a private space or appropriate technology.
    • For reasons of fairness and natural justice, the Board may also grant a hybrid or in-person hearing. 
      • Hybrid hearings are hearings where the claimant comes to an IRB office to use the IRB’s equipment to connect to the hearing while other participants attend remotely using their own equipment.
      • In-person hearings​ are hearings held at an IRB office where all participants, including the adjudicating Member, attend in-person.
    • After successfully transitioning to virtual hearings early in the pandemic, between January 2021 to end of October 2022, 98% of hearings have been held virtually, which represents more than 75,000 virtual hearings, with a satisfaction rate over 96% as reported in the Refugee Protection Division post-hearing surveys.

    Background

    Legislation
    • Section 164 of the Immigration and Refugee Protection Act provides that “Where a hearing is held by a Division, it may, in the Division’s discretion, be conducted in the presence of, or by a means of live telecommunication with, the person who is the subject of the proceedings.”
    Security
    • Due to the private nature of refugee proceedings, the Board developed in 2020-21 a secure virtual hearing platform. 
    • The Notice to Appear and Virtual Hearings Guide elaborate on privacy and technical requirements for remote virtual hearings, as well as setting out the Government of Canada’s “Cyber Safe” recommendations. 
    • Claimants always have the option of requesting access to an IRB office and secure electronic device if they feel their security is at risk.
    Virtual Hearings
    • In early 2020, the Board’s operating context was challenged with the introduction of COVID-19, resulting in major disruptions to its largely paper-based and in-person hearings operating model. This required the Board to pivot to remote hearings and digital operations.
    • The Board successfully shifted its operating model by quickly moving to digitize all inventory files and shifting to virtual hearings.
    • In the summer of 2020, the Board heard its first virtual hearings as a pilot project, and implemented a complete virtual by default model in January 2021.  
    • Currently, all IRB hearings are scheduled as virtual hearings by default. Hybrid or in-person hearings may be scheduled on request or at the discretion of the Board upon determining that it is necessary for reasons of fairness and natural justice.
    Evaluation of the virtual hearings model
    • With the rapid shift to virtual hearings at the onset of the pandemic, the IRB engaged neutral third-party reviewers to assess how well we are delivering on those priorities.
    • A review of the IRB's guides and documents on virtual hearings was published April 2022 by Cyberjustice Laboratory, an independent third party.
    • This review included an examination of the IRB’s guides and documents on virtual hearings, a review of a sample of virtual hearings, post-hearing surveys to participants, solicitation of feedback from IRBCC members, and a comprehensive literature review.
    • The review further noted that stakeholders stated that they have:
      • a good sense of access to justice when participating in virtual hearings using MS Teams, with an access to justice index score of 86%. The majority of those who participated in virtual hearings using MS Teams felt they had a strong sense of access to justice.
      • a majority of participants responded that the virtual format saved them time, effort and money.
    Key Areas for ongoing improvements
    • While findings for virtual hearings were generally positive, recommendations were identified to further improve key areas of quality, access to justice, productivity, and cost of delivery. Key recommendations include:
      • Encouraging the use of headphones with microphones and investigate best practices related to language interpretation in a virtual environment (reduce impact of sound delay, etc.);
      • Continuing to inform participants on the technical requirements associated with a virtual hearing as well as how to use the technology, and offering alternative solutions to individuals who lack access to required technology
    Key Statistics
    • On-site RPD hearings held from January 1, 2021 – October 31, 2022:  631
    • On-site hearings held from January 1, 2021 – October 31, 2022, all Divisions included: approximately 1,800

    Member Complaints

    Key Messages

    • The Immigration and Refugee Board of Canada (IRB) takes all complaints it receives very seriously. All members are accountable to the Chairperson for adhering to the IRB’s Code of Conduct for Members, which sets out their responsibilities and obligations.
    • The complaints process has been strengthened over the past few years with increased independence and centralization of reviews, improved transparency through comprehensive annual reporting, an update to the Code and its procedures, and a third-party evaluation.
    • On the broader issue, while not representative of member conduct at the IRB, the Board has undertaken a suite of measures to strengthen the quality of adjudicative and member complaint processes, such as:
      • Strengthened monitoring of hearings to identify training needs and strengthened performance management.
      • Implementing the Management Response and Action Plans following a 2021 third-party review of the member complaints process, consistent with recommendations from the Standing Committee on Citizenship and Immigration.
      • Provided training and tools on the updated Chairperson’s Guideline 4 (Gender) and Guideline 9 (Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC)).
      • Working on updating Chairperson’s Guidelines 3 (Child Refugee Claimants), and 8 (Vulnerable Persons).
      • Mandatory training for refugee decision-makers on gender-related issues for claims involving violence against women and SOGIESC.
      • Strengthening of Quality Centres in both the Refugee Protection Division and the Refugee Appeal Division with a mandate to monitor and analyze trends and improve adjudicative quality and consistency, through the enhancement of training, mentorship, performance management, and adjudicative strategies.
    • As part of the process, and as a transparency measure, the IRB publishes an annual report regarding the complaints process and the status of all complaints received.

    Background

    A complaint submitted about a member of the IRB may be submitted by any individual. When the Office of the Ombudsperson receives a complaint, it is assessed, and a recommendation is made to the Chairperson as to whether the complaint falls within scope of the Procedures for making a complaint about members of the IRB. The complaint must be about the conduct of a member which is believed to be contrary to the standards of conduct set out in sections 9 to 15 of the Code of Conduct for Member of the IRB. A complaint cannot be about a decision made by a member or how a member exercises their adjudicative discretion.

    The Chairperson then decides whether the complaint should be investigated. If the complaint will not be investigated, the parties are notified, and the file is closed. If it is investigated, following the investigation a report is prepared with a recommendation to the Chairperson regarding whether the complaint is founded, and a breach of the Code has occurred. The Chairperson makes the final decision regarding these matters after reviewing the report and any other relevant materials. The final outcome is communicated to the complainant and the member. For any breach of the Code, remedial actions may range from a discussion with the member regarding their behaviour, up to and including removing those members from the Board.

    An allegation of bias may or may not be related to member conduct. An allegation of bias can fall within the scope of the Procedures, if the allegation concerns the member’s conduct (for example, an inappropriate comment or action by a member related to discrimination based on gender, race, nationality, ethnicity, sexual orientation, etc.). However, if the allegation of bias relates to the exercise of adjudicative discretion (for example, the member was not impartial or procedural decisions/choices made by the member were not fair), the allegation would not fall within the scope of the complaints process.

    Responding to the Evaluation

    An independent Evaluation of the IRB Process for making a complaint about a member (May 2021) looked at the 2017 Complaints Procedures and examined: design, implementation, credibility, impartiality, and procedural fairness.

    The evaluation’s conclusion was positive. It found that the 2017 Complaints Procedures were more streamlined and had more clearly articulated steps than the previous version: the process was more transparent regarding communication with complainants and more transparent in its annual reporting of statistics and complaint summaries.

    The evaluation found the IRB's annual reporting to be the most comprehensive when compared to the reporting of similar adjudicative bodies.

    A Management Response and Action Plan (MRAP) was developed for each of the evaluation's 8 recommendations. It focused on revising the complaints procedures and clarifying processes in consultation with external stakeholders and IRB members, and establishing service standards for key phases of the process.

    After consultations with internal and external stakeholders, the following changes were made to the Procedures for Making a Complaint about Members of the IRB:

    • New commentary boxes within the Procedures document that provide more information and context regarding the screening and investigation process, and the criteria used for making decisions
    • While anonymous complaints are not accepted, the Office of the Ombudsperson will assess information received for possible action outside of the Procedures (section 4.3)
    • Further clarity and detail on the screening and investigative processes, and Chairperson’s decision points (sections 6, 7, 8)
    • Timeliness of the complaints process was addressed by establishing service standards effective April 1, 2022, for three key phases of the process – acknowledgement letter sent to the complainant, screening decision letter sent to the parties, and the final decision letter following an investigation sent to the parties. (sections 9 and 10)

    The following changes were made to the Code of Conduct for members of the IRB:

    • A new title for sections 9-15 from “Conduct of Members” to “Standards of Conduct”.
    • A new section (20) that reinforces that member complaints must relate to alleged breaches of sections 9-15
    • A new section (30) that reflects wording that was removed from section 9 (i.e., “fair, orderly, and efficient”). These concepts are important but do not relate to member conduct

    During this reporting period (January 2021-March 2022), 691 members made 87,325 decisions, with 23 complaints received (less than .1%; no complaints in 99.9% of cases). This is approximately equivalent to receiving one complaint for every 3,797 decisions made. Historically, this is showing a positive trend, meaning that more decisions are made before a complaint is received.

    Current Status

    The IRB has bolstered the independence of the complaints process by assigning responsibility for administering and investigating complaints to the Office of the Ombudsperson, which reports directly to the Chairperson, and is independent of the Divisions whose members are the subjects of complaints.

    As part of the process, and as a transparency measure, the IRB publishes an annual report regarding the complaints process and the status of all complaints received.

    The updated Procedures for Making a Complaint About a Member of the IRB and the Code of Conduct for Member of the IRB were published on June 30, 2022.

    Quality Decision-Making

    Key Messages
    • The IRB is committed to ensuring that our members deliver high quality, unbiased decisions and that claimants are provided with access to justice that is fair and efficient.
    • Decision-makers follow an extensive training program and receive ongoing professional development, mentorship, and performance management. This rigour has earned the Board a global reputation for high quality and fairness in its decisions.
    • Building on this strong reputation, the Board has introduced additional measures to strengthen quality in our decision-making, including:
      • the creation of new adjudicative quality centres to better monitor trends to identify training;
      • performance management and adjudicative strategy needs;
      • strengthened monitoring of hearings to promote quality assurance;
      • annual and transparent third-party reviews of the quality of the Board’s decision-making;
      • bolstered training and guidance for members; and
      • monitoring of SOGIESC and gender-related issues.

    Quality Agenda

    • The IRB is committed to ensuring that our members deliver high quality decisions and that claimants are provided with access to justice that is fair and efficient.
    • The Board has taken steps to enhance quality decision-making focused on enhanced training, mentorship, and monitoring, and continues to build upon these initiatives.
    • All RPD members undertake a rigorous new member training program focusing on enhanced decision-making skills on determinative issues in hearings and delivering quality decisions, including specialized training on vulnerable persons and persons who are unrepresented.
    • Members also have access to a robust mentorship program, which provides an enhanced level of support for members and allows them to build strong adjudicative skills leveraging the expertise of experienced adjudicators.
    • In addition, members are provided with ongoing professional development focused on procedural and pragmatic training (e.g., conduct of hearings, reasons writing, and plain language writing), legal updates (e.g., information sessions on new legal resources), and other thematic training. For example, last year, the Board delivered sessions on a range of topics aimed at quality decision-making, including anti-racism and unconscious bias, advanced credibility, procedural issues, and trauma-informed practices.
    • The Board also provides members with training on changes to IRB guidelines. Over the summer, the Board provided training to both new and experienced members on the Board’s revised Gender guidelines to strengthen our approach to gender based and SOGIESC claims.
    • The Board has put in place mechanisms to monitor and address issues related to the quality of decision-making through the implementation of quality centres for the RPD and RAD, which actively monitor trends in decision-making and member performance through an ongoing review of code of conduct complaints, RAD and Federal Court returns, and legal reasons review and uses this information to adapt member training in real time.
    • In addition, the RPD implemented a new National Performance Management Framework, which provides managers with additional tools to better manage their members on both procedural issues as well as hearing conduct.
    • Lastly, the IRB conducts Quality Performance Reviews for every Division with external assessors, the results of which can be found on our website.
    • Going forward, the RPD will continue to advance its quality agenda by providing members with the training and tools necessary for quality decision-making, including the development of adjudicative support tools for members aimed at ensuring both the consistency and the quality of decision-making and proceedings at the Board.

    Unbiased Decision-Making

    • As part of its quality agenda, the IRB takes steps to ensure members are unbiased in their decision-making.
    • In addition to its comprehensive training program, the Board provides all members with training and ongoing professional development on cultural competency, anti-racism and myths and stereotypes in gender claims to support unbiased decision-making.
    • The Board also actively monitors decision-making and has a comprehensive performance management framework in place to address issues related to member decision-making.
    • In addition, all members must adhere to the IRB’s Code of Conduct for Members, which sets out their responsibilities and obligations, including the obligation to perform their duties objectively – without bias.
    • Appropriate steps are taken with any founded breaches of the Code of Conduct, up to and including removing those members from the Board.

    Member Independence, Workload and Mental Health

    Key Messages

    Independence

    • The IRB’s independence – and particularly its adjudicative independence – is foundational to the effective functioning the Board and is the reason we have a world class reputation for fair decision making. We cannot do anything – or be seen to do anything – that undermines that cornerstone.
    • At the same time, managers have a role to play in managing performance of our decision makers both in respect to the quality and timeliness of their work and in promoting institutional consistency in decision making.
    • Finding the sweet spot in balancing the independence of our decision makers, while also managing performance and promoting institutional consistency is always a challenge. It is a long-standing issue for all administrative tribunals and courts and it is important to engage in a constructive discussion on these issues from time to time.
    • I am aware of the article in La Presse. I can assure the Committee that we are seized with the issue; training and professional development sessions were organized so members and managers could engage in a discussion on this important issue, review our policies and better understand respective views.

    Workload

    • Organization has understandably been under a lot of pressure past few years.  Asking a lot of them as part of our Growth and Transformation agenda.
    • Need to make sure we have the balance right between doing all we can do improve access to justice while looking after our staff.
    • The Board takes the health and safety of its employees very seriously and is committed to having a work environment that supports mental health and psychological safety for all its staff.
    • Suite of measures have been introduced across the IRB to support mental health and workload. At the Refuge Protection Division (RPD), coordinating members (CMs) work closely with members to actively manage workloads and resolve issues with the aim of ensuring that members have the necessary support to safeguard their mental health.
    • The IRB continues to work with its unions and employees to consider work pressures and how best to manage them. 
    • I am not in a position to comment on specific complaints other than to say we are working closely with the union on the matter.

    Background

    In an article published in La Presse on October 18, 2022, titled Des commissaires à l’immigration dénoncent de « l’ingérence », several members of the Refugee Protection Division were reported to have denounced what they alleged was inappropriate interference with their decision-making by their managers.
    The allegations included being directed as to which claims should be accepted or rejected, despite the adjudicative independence which they should enjoy as independent decision makers.

    The article referenced a survey related to adjudicative independence conducted by the union that represents RPD members in the Eastern region. The article also quoted the President of the Canadian Employment and Immigration Union (CEIU) representing members in the Eastern region.

    Further to the article published in La Presse, the CEIU released a statement on October 24, 2022, alleging a pattern of adjudicative interference, as well as a years-long trend of deteriorating working conditions and rising workloads for decision-making members of the IRB.

    After being presented with the survey in the spring of 2022, the regional management team of Eastern region met with the union and identified an action plan which includes training sessions delivered to both managers and members on independence and the establishment of joint employee-manager focus groups.
    Workload and Mental Health

    A complaint under s. 127.1 of the Canada Labour Code (CLC) was filed by a RPD member of the Eastern Region in the summer 2022. Two more near-identical complaints were filed in the fall of 2022. These complaints have been referred to the two related Workplace Health and Safety Committees.  We are told that one of those complaints has also been referred to Employment and Social Development Canada’s Labour Program.

    Section 127.1 of the CLC refers to the Internal Complaint Resolution Process that is followed when an employee believes, on reasonable grounds, that there has been a contravention of Part II of the CLC, or that there is likely to be an accident, injury or illness arising out of the course of employment.

    On October 27, 2022, an article published in La Presse (Les commissaires à l’immigration craignent pour leur santé mentale) reported on the labour complaint.

    The IRB and CIEU are creating a committee composed of member and management representatives to review workload, conduct a study and make recommendations.

    Current Status

    Member Independence

    The IRB promotes quality and efficiency in decision-making in many ways, while respecting the adjudicative independence of its members. There is an important distinction between appropriate performance management where managers address quality and timeliness of decision-making as opposed improper interference in any decision.

    The following safeguards are in place to govern member decision-making:

    • IRB Members are bound by the Code of Conduct for Members of the IRB, which includes provisions for:
      • ensuring independence in decision-making;
      • promoting consistency;
      • maintaining expertise; and
      • being objective and impartial - making decisions free from improper influence.
    • In accordance with the IRB’s Reasons Review Policy, consultations among members on draft reasons are permissible, subject to the following conditions:
      • cannot be imposed by a superior level of authority;
      • limited to policy and law; and
      • robust procedural safeguards are in place.
    • Several IRB policies recognize and promote the independence of Board members, for example,
      • delineating permissible communications between the RPD and the RAD (Policy Governing Communication between the RPD and RAD);
      • ensuring the confidentiality of legal advice provided to members (Chairperson’s Instructions Governing Solicitor-Client Privilege and the Confidentiality of Legal Advice);
      • clarifying the effect of guidelines and jurisprudential guides
        (Policy on the Use of Chairperson's Guidelines and Jurisprudential Guides);
      • highlighting the principle of member independence in the context of the less complex claims process
        (Chairperson’s Instructions governing the streaming of less complex claims at the RPD); and
      • putting in place a process to deal with unsolicited information
        (Policy on the Treatment of Unsolicited Information in the Refugee Protection Division).

    As needed when issues such as those reported by La Presse occur, formal communication and further professional development training was provided to both members and managers to allow for discussion on this important topic.

    Mental Health and Workload

    • Managing workloads and supporting employees in managing their well-being in the face of rapid change and global challenges are issues that virtually all organizations are grappling with at this time.
    • The Board is committed to continue assisting all staff to safeguard their mental health. With this strong commitment in mind, the Board is engaged with its unions and employees to understand work pressures and how best to manage them.
    • At the RPD, coordinating members (CMs) work closely with members to actively manage workloads and resolve issues. CMs can offer members a range of supports to best meet the needs of each situation. These include providing additional time to write decisions, reassigning some cases, approving paid overtime, or offering training or mentoring on specific skills or case types that are challenging the member. Each situation is unique and working with the CM is a member’s best option to find the right solution. 
    • The RPD implemented a national productivity model, which allows management to tailor productivity expectations per member based on the experience of the member, the complexity of the case and the familiarity of the member with the country profile.  This model allows for more fair and balanced caseloads and the ability to adjust the caseloads of members based on the profile of claims being scheduled.
    • All CMs received extensive training in the summer of 2022 on performance management, the productivity model and people management. Similar training has been provided to Refugee Appeal Division (RAD) members in the past, and revised material will be added to RAD new member training in 2023.
    • This past year, the Board implemented the third year of its Growth and Transformation Agenda and continued to grow its workforce to meet the challenging operating context and increasing volume of cases.
    • The Board’s Strategy for Psychological Safety and Mental Health in the IRB Workplace was launched in May 2020. The performance measurement framework, which sets out Board‑wide objectives and targets, was finalized in 2021. In September 2022, the Board’s second Workplace Wellness Annual Report highlighted some of the efforts to support employees in this area.
    • Access to the Strategy’s initiatives and how to seek support is available on the Board’s intranet site. Some of the key actions for employees:
      • Peer support: 112 RPD Members and Coordinating Members (CMs) are trained in Peer Support. That’s 23 groups (of which 3 of CMs), plus 46 RAD Members and CMs, for 10 groups (1 of ADCs and 2 of CMs), and 3 ID Members.
      • Headspace: There are currently 619 IRB employees subscribed to a free account, and there were 128 new subscriptions in the last year.   
      • Resilience and self-compassion: Last year, 13 customized workshops were designed for specific teams, with 350+ employees participating, and 750+ participants and views of recordings of sessions.
      • EAP: Regular information sessions help IRB employees become aware of and understand this comprehensive program. In 2021-22, over 500 employees took part in a session.

    Diversity and Inclusion

    Key Messages

    • The Immigration and Refugee Board of Canada (IRB) is committed to fostering a diverse and inclusive organizational culture in support of a healthy and effective workplace.
    • In early fall, 2020, the Board established the Chairperson’s Advisory Committee on Diversity and Inclusion to provide candid and honest advice on the culture of the organization.
    • In summer 2021, the IRB released its first Diversity and Inclusion Strategic Plan, which lays the foundation to achieve its vision of a more diverse and inclusive organization.
    • The strategy sets out meaningful initiatives, with concrete timelines and performance measures, over two years, in support of three main goals: (i) to promote a diverse and inclusive culture; (ii) to build a diverse and inclusive workforce; and (iii) to embed diversity and inclusion in our policies and programs.
    • Overall, the IRB exceeds workforce availability estimates for 2020-2021 in all employment equity groups, with the exception of persons with disabilities, where the workforce availability definition of disabilities has been expanded.
    • The IRB will publish its first three-year Accessibility Plan in December 2022.  The plan will specify additional concrete measures that the IRB will take in a number of areas – including communication, built environment, and employment – to remove barriers to persons with disabilities.
    • The IRB has the largest percentage of visible minorities within the Public Service (36.5%) and also the largest percentage of Black employees in the Public Service (9.4%).
    • Through an external recruitment campaign, the Refugee Protection Division (the Board’s largest tribunal), in 2021-2022 hired 88 new decision-makers, 25% of whom are racialized or persons with disabilities. So far in 2022-2023, 12 decision-makers have been hired, 25% of whom are racialized or persons with disabilities.
    • The IRB has used a variety of staffing techniques to improve its representation of racialized employees and employees with disabilities. Some of those techniques including sliding areas of selection, that prioritize equity seeking groups, and the selective use of non-advertised appointments for racialized employees and employees with disabilities.
    • However, the IRB recognizes that, like most organizations across the Public Service, it has work to do to ensure its organizational culture is increasingly diverse and inclusive. Our Diversity and Inclusion Strategic Plan includes concrete steps to building that culture including mandatory training, celebrating diverse communities, and ensuring a harassment-free workplace.
    • Not all occupational groups and parts of the organization meet or exceed our work force availability.
    • For instance, the IRB has a gap in our Program Management group, which includes our public service adjudicators, for racialized persons and persons with disabilities. We are taking a number of steps to improve representation in this area including reviews of our staffing processes and developing external recruitment partnerships. In the first half of 2022-2023, IRB was able to cut in half the gap for racialized persons in our Program Management group.
    • Racism, and discrimination in any form, are unacceptable and fundamentally incompatible with the IRB’s core values of civility, respect, diversity and inclusion. The Board takes allegations of racism or harassment very seriously. It is aware of some isolated and specific allegations and is already engaged in acting on them, following the processes in place to address such situations. For matters under active review, and to protect the integrity of the processes, the Board is not in a position to discuss the specifics of any case.

    Background

    • On January 22, 2021, the Clerk of the Privy Council, released a letter calling on federal leaders to take deliberate action to address systemic racism and make the Public Service more inclusive.

    Current Status

    • The IRB launched the Chairperson’s Advisory Committee on Diversity and Inclusion on October 14, 2020. The first meeting was held on November 12, 2020. The committee meets on a bi-monthly basis to maintain a priority focus on diversity and inclusion at the highest level.
    • In collaboration with the members of the Advisory Committee, the IRB launched its Diversity and Inclusion Strategic Plan on September 1, 2021. To date, the IRB has actioned many of its planned initiatives such as:
      • Providing mandatory training for employees and executives, focusing on unconscious bias, microaggressions and anti-racism.
      • An annual workforce analysis to identify gaps related to EE group representation and to establish clear targets to increase representation.
      • A review to ensure hiring processes are culturally sensitive and free of barriers to the appointment of racialized groups, Indigenous people and persons with disabilities.
    • The IRB has recently begun a current state assessment on accessibility to inform the development of the IRB accessibility action plan. The initial report was provided in October 2022 and addressed the barriers identified by persons with disabilities. The draft accessibility plan will be published in December 2022 and make recommendation on concrete actions for the next 3 years.
    • Concurrently, the IRB is working on conducting an employment systems review. It is a comprehensive review of the IRB policies and practices to identify and permit the removal of systemic, physical, and attitudinal barriers to employment for persons in the designated groups (women, persons with disabilities, Indigenous peoples, and racialized persons).  The review is of procedures, considerations and actions that adversely impact one or all equity-seeking groups in the areas of:
      • Recruitment, selection and hiring
      • Development and training including assignments, deployments, and transfers
      • Promotion
      • Retention and termination
      • Reasonable accommodation based on the 13 prohibited grounds of discrimination outlined in the Canadian Human Rights Act
    • Recently, the IRB has launched the Mentorship Plus Program: A voluntary mentorship program to better support leadership development, with specific emphasis on supporting members of underrepresented groups who aspire to leadership and executive positions.
    • On July 19, 2021, the IRB was contacted by the Canadian Press and the CBC concerning a case where a Black employee alleged racist and hurtful comments made by a white supervisor. The Canadian Press article dated July 19, 2021 states the employee communicated the experience at the managerial level, and the Board failed to treat it as a health and safety issue, and further failed to investigate it. While the IRB took other actions with respect to this case, the Board decided that there would be an independent investigation to provide recommendations under the Workplace Harassment and Prevention Regulation and conclusions under both codes of conduct. The IRB received the reports from the independent investigator and has begun implementing the investigator’s recommendations.  The investigator’s summary report with preventative recommendations will be shared with the Workplace Health and Safety Committee for decision. For privacy reasons, the Board cannot comment further.
      • The employee has joined the proposed Nicholas Marcus Thompson et al class action lawsuit filed in Federal Court on December 2, 2020. The lawsuit is seeking mandatory and declaratory relief and damages for systemic discrimination against Black individuals in relation to hiring and promotion in the Public Service of Canada.
    • A former employee of the IRB has alleged that they were subjected to discrimination and harassment in their former employment including on the grounds of race and disability. That former employee has initiated complaints in a number of forums. The Board takes allegations of this nature very seriously and has followed the processes in place to address such situations. For privacy reasons, the Board cannot comment on these proceedings in public.
      • That former employee has also written to a number of prominent figures – including the Minister of Employment, Workforce Development and Disability Inclusion and the leader of the federal New Democratic Party – to suggest that IRB employees should not participate in national accessibility events while the IRB has not accepted all of the former employee’s accommodation requests.  The Board takes allegations of this nature very seriously and has followed the processes in place to address such situations.  In the meantime, it is important and valuable for the IRB to engage and demonstrate leadership in national accessibility events.

    Media Stories, QPNs and previous CIMM notes

    Top Media Stories

    Key Messages

    • In keeping with the requirements of the Privacy Act, the Immigration and Refugee Board of Canada (IRB) does not generally comment on individual cases or individual members.
    • Each refugee protection claim is unique and must be determined on its individual merit.
    • Members are independent decision-makers who decide each case based on the evidence.
    • The IRB has a global reputation for its fair decision-making in resolving immigration and refugee cases.

    Background

    • The Immigration and Refugee Board (IRB) has intentionally taken a responsive approach to engagement with media, answering questions to uphold transparency and public accountability but following the example of the federal courts in not advocating its positions within the press.
    • Media coverage associated with this approach has generally been neutral/balanced to modestly positive, with some criticism leveled by columnists with explicit perspectives on immigration issues generally.

    Current Status

    Jaskirat Singh Sidhu (Humboldt driver)
    • Mr. Sidhu, a permanent resident of Canada, is the truck driver sentenced in 2019 to 8 years imprisonment following convictions for dangerous driving and causing death and bodily harm that resulted from the April 2018 Humboldt Broncos bus crash.
    • Based on allegations of serious criminality as per section 36(1)a of the Immigration and Refugee Protection Act, the Canada Border Services Agency (CBSA) referred Mr. Sidhu to the Immigration Division (ID) of the Immigration and Refugee Board of Canada (IRB) on March 7, 2022 for an admissibility hearing.
    • An admissibility hearing based on his criminal convictions could result in a deportation order.
    • Due to the length of his prison sentence, Mr. Sidhu is not eligible to appeal at the IAD, but has the right to appeal to the Federal Court of Canada (FC).
    • As of November 2022, the ID admissibility hearing is not proceeding as the member allowed a delay in scheduling pending challenges at the Federal Court.
    • Media coverage (last reported-on in July 2022) in this case has generally been neutral with some criticism from the public and advocacy groups.
    Timothy Durkin
    • Mr. Durkin is involved in litigation regarding the sale of the internationally renowned hotel Sooke Harbour House near Victoria, BC.
    • Mr. Durkin’s case was referred to the Immigration Division (ID) of the Immigration and Refugee Board of Canada (IRB) by the Canada Border Services Agency in March 2019. He is the subject of an admissibility hearing on allegations of criminality and organized criminality outside Canada.
    • After delays caused by various applications to the Federal Court of Canada (FC) and the Immigration Division of the IRB, which includes an application denied for private proceedings, the admissibility hearing began on November 4, 2020.
    • At a December 2020 pre-hearing conference, it was confirmed that Mr. Durkin had submitted a three-part request for citizenship to the Department of Immigration Refugees and Citizenship Canada (IRCC) in January 2020.
    • In early 2022, the IRB was advised that IRCC decided to suspend the citizenship grant application until the outcome of the admissibility hearing.
    • After receiving the information about the IRCC’s decision, the IRB member decided to continue with the admissibility hearing. The last ID admissibility hearing for Mr. Durkin was held on April 11, 2022.
    • The member’s decision on the admissibility hearing is pending.

    Concerns related to working conditions and adjudicative independence of members in Eastern Region

    • On October 27, 2022, an article was published in La Presse (Les commissaires à l’immigration craignent pour leur santé mentale) which reported on a labour complaint related to mental health concerns and perceptions of a workload that is too demanding.
    • The Canadian Employment and Immigration Union (CEIU) released a statement on October 24 alleging a pattern of adjudicative interference, as well as a years-long trend of deteriorating working conditions and rising workloads for decision-making members of the IRB.
    • Similar allegations were made in an article published in La Presse on October 18 titled Des commissaires à l’immigration dénoncent de « l’ingérence ». The article quoted the President of the CEIU representing members in the Eastern region.
    • The article references a survey related to adjudicative independence conducted by the union that represents RPD board members in the Eastern region. After being presented with the survey, the regional management team met with the union and identified an action plan, which includes training sessions delivered to both managers and members on independence and the establishment of joint-employee manager focus groups.
    • The IRB has not received any additional media calls on this issue.

    Active QPNs (a to g)

    a. IRB Refugee Claims From Ukraine

    • On March 1, 2022, the Immigration and Refugee Board of Canada (IRB) announced that it would prioritize pending files for individuals from Ukraine.
    • Since then, the IRB has received approximately 218 new refugee claims and has finalized 193 claims. Approximately 171 claims remain pending.
    • The acceptance rate over the last two years for refugee claims from Ukraine is almost 90%. This includes first-level decisions and appeals.
    • Decisions are made by independent adjudicators, in accordance with the law and based on the facts presented in each individual case.*

    Statistics current as of September 1, 2022

    Background
    • The IRB has a long history of successfully using case management approaches to improve flexibility, reduce significant backlogs, and efficiently address emerging asylum system priorities or urgent claims.
    • Given the current crisis in Ukraine, the IRB is prioritizing files for individuals from Ukraine including refugee claims and appeals before the Refugee Protection Division and Refugee Appeal Division and family sponsorship appeals before the Immigration Appeal Division.
    • This means that hearings are being scheduled in priority, and adjudicators are examining refugee claims with the benefit of the most recent country conditions information.
    • Given that the total number of refugee claims and appeals pending from Ukraine represents less than 1% of the pending caseload, these measures will not impact the processing of files from other countries.
    • Some claims may be resolved without a hearing. Other claims may require a short hearing to interview claimants on one or two key determinative issues unable to be assessed based on the documents alone. If there are more complicated questions at issue, these cases will proceed through the regular hearing process. No claim is denied without a hearing. 
    • Claimants who have their refugee claims rejected, may be eligible to appeal to the IRB’s Refugee Appeal Division.
    • Potential delays in finalizing claims may be due to complexity of a claim, a need for additional reviews to be conducted by responsible portfolio organizations, delays in receiving documents, awaiting security screening, or scheduling issues such as availability of an interpreter or parties.

    b. IRB Acceptance Rates

    • Each refugee claim is determined by an impartial and independent decision-maker. Each claim is decided on its own merits, in accordance with the law and the evidence presented. As a result, acceptance rates will vary over time, across different claim types and between members.
    • The acceptance rate for refugee claims so far in 2022 is 58%. This is generally in line with historical acceptance rates.
    Variance in Rates
    • The Immigration and Refugee Board of Canada (IRB) strives for consistent decision-making
    • We should not draw conclusions by comparing acceptance rates between members. Such comparisons do not adequately account for the unique facts and circumstances that are at the core of case-by-case adjudication.
    • Refugee determination is one of the most complex forms of decision-making. In addition to each claim being unique, decisions are based on the law and relevant higher court jurisprudence.
    • Absolute consistency in this setting is not possible.
    • The IRB aims to achieve consistency in its decision-making by implementing processes and tools to promote consistency, while respecting the adjudicative independence of members.
    • This includes comprehensive training and professional development, regular monitoring, tools for decision-makers including Chairperson’s Guidelines and jurisprudential guides, and rigorous performance standards.
    Background​

    • The Immigration and Refugee Board of Canada (IRB) is accountable to Parliament for fair and efficient refugee status determination. 
    • The IRB Chairperson is charged with managing the refugee status determination in Canada and ensuring a coordinated approach to tribunal management while respecting the independence and impartiality of each division and of each of their members.
    • The number of claims that an individual member accepts or rejects is related to many factors that can impact a decision, such as country of origin, the personal characteristics of the claimant, the evidence presented by the claimant or their counsel, and credibility.
    • Even when it has been established that a claimant is credible, there are many other issues that the decision-maker may need to weigh, including but not limited to whether there is a location in the home country of the claimant where the claimant might safely reside, and whether future risk to the claimant amounts to persecution.
    • In certain circumstances, the RAD may allow new evidence/information to be submitted during an appeal that the RPD did not have when it made its decision. Therefore, a decision that has been overturned by the RAD is not necessarily an indicator of the quality of the decision-making at the RPD.

    IRB Initiatives to Improve Quality and Consistency of Decision-Making

    • As part of its Growth and Transformation Agenda, the IRB is continuing to strengthen the quality of its decision-making through initiatives such as extensive new-member and ongoing training, regular quality audits of decision-making, and the development of the Quality Assurance Framework, which has been recognized as an international best practice.

    Acceptance Rates related to Gender-Related Task Force (GRTF)

    • The Gender Related Task Force (GRTF) was established in October 2020 to bring increased expertise and awareness to members for the adjudication of gender-related claims. The GRTF identifies, implements, and refines best practices for adjudicating gender-related claims and shares those best practices broadly across the RPD. These practices are enhancing the quality and consistency of decision-making in gender-related claims. ​

    Statistics

    ​​​Year​​
    ​Acceptance Rates​
    ​2022
    ​58%
    ​2021
    ​62%
    ​2020
    ​61%
    ​2019
    ​57%
    ​2018
    ​63%
    ​2017
    ​61%
    ​2016
    ​61%
    ​2015
    ​58%

    ​c. IRB Hearings Operating Model

    • The IRB is committed to access to justice and to protecting the health and safety of all those who appear before the Board. To meet those objectives, the IRB schedules virtual, hybrid and in-person hearings.
    • The IRB continues to schedule virtual hearings by default. However, the Board also holds hybrid and in-person hearings on request when needed for reasons of fairness and natural justice.
    • For example, not all participants have the necessary equipment or a private space to attend their virtual hearing. In those cases, the Board will provide access to an IRB hearing room and videoconferencing equipment.
    • In-person hearings may also be held for other compelling reasons, such as where the complexity, duration or other circumstances of the proceeding so warrant.
    • The IRB’s approach to hearings builds on the successful approach the Board developed during the COVID-19 pandemic.
    • From January 2021 to end of September 2022, 98% of hearings have been held virtually, which represents nearly 72,000 virtual hearings, with a satisfaction rate over 97% as reported in the Refugee Protection Division post-hearing surveys.
    Background
    • On April 7, 2020, in response to the COVID-19 pandemic, the IRB issued a Practice Notice outlining a number of measures to protect the health and safety of IRB employees and those appearing before the Board while ensuring meaningful access to justice. This included the suspension of in-person hearings.
    • In January 2021, the IRB announced that it was moving to a remote-only hearing model with only urgent and particularly sensitive cases considered for in-person hearings on a case-by-case basis (beginning Monday, January 18, 2021).
    • Building on the successes of the virtual model, on September 20, 2022, the Board implemented a revised hearing operating model and issued a new Practice Notice: Scheduling of virtual, hybrid and in-person hearings at the IRB.
    • Under the model, the Board schedules three types of hearings:
      • Virtual hearings: All participants attend virtually using telephone or videoconferencing software such as Microsoft Teams from a remote location, such as their home or office. They use their own equipment (computer, tablet, etc.).
      • Hybrid hearings: If they do not have a suitable place or the right technology, participants can connect from an IRB office using an IRB computer. Other participants not attending from an IRB office use their own equipment to participate virtually from another location.
      • In-person hearings: The member and the parties attend in-person in one room at an IRB office or another place designated by the IRB. Other participants, such as interpreters, may participate in-person or virtually.
    • The revised model expands access to hybrid and in-person hearings for claimants, increasing access to justice.
    • Since the beginning of the pandemic, the IRB has been committed to protecting health and safety while also ensuring meaningful access to justice, implementing strict health protocols to safeguard these dual objectives.
    • The IRB’s health protocols were reviewed by the Public Health Agency of Canada and found to be robust; measures included redesigning our workplace to ensure physical distancing was in place, installing plexiglass, introducing mask policies, and increasing sanitization and ventilation standards. These measures continue to be reviewed and adjusted as needed so they align with evolving health guidance.

    d. IRB Member Independence and Working Conditions

    • The Board takes its adjudicative independence, and the health and safety of its employees, very seriously.
    • As with any administrative tribunal, the Board manages a balance between adjudicative independence, workload, and its responsibilities for timely, quality, and consistent decision-making.
    • In response to a growth in claims, since 2017-18 the government has made significant investments in the IRB, including most recently a Budget 2022 announcement of $150M per year in permanent funding to stabilize the organization and hire more members.  In addition, two years of flexible funding in the amount of $87M was provided to further support the organization as claim volumes continue to climb.
    • I have been assured that the IRB is taking concrete and sustained actions to ensure a healthy and productive workplace. Some key initiatives are reflected in its Strategy for Psychological Safety and Mental Health, while others take the form of strengthened training for all employees and managers.

    If Pressed on the Canada Labour Code Complaint:

    • I will not comment on specific complaints. The Board takes Canada Labour Code complaints seriously and complies with the legislative requirements to manage them.
    Background
    • On October 27, an article was published in La Presse (Les commissaires à l’immigration craignent pour leur santé mentale) which reported on a labour complaint related to mental health concerns and perceptions of a workload that is too demanding.
    • The Canadian Employment and Immigration Union (CEIU) released a statement on October 24 alleging a pattern of adjudicative interference, as well as a years-long trend of deteriorating working conditions and rising workloads for decision-making members of the IRB.
    • Similar allegations were made in  an article published in La Presse on October 18 by La Presse titled Des commissaires à l’immigration dénoncent de « l’ingérence ». The article quoted the President of the CEIU representing members in the Eastern region.
    • The article references a survey related to adjudicative independence conducted by the union that represents RPD board members in the Eastern region. After being presented with the survey, the regional management team met with the union and identified an action plan, which includes training sessions delivered to both managers and members on independence and the establishment of joint-employee manager focus groups.
    • The IRB promotes quality and efficiency in decision making in many ways, while respecting the adjudicative independence of its members. These include:
      • Requiring all members to adhere to the Code of Conduct for Members, which provides, among other things, that members must maintain expertise, participate in ongoing training, and treat parties with courtesy and respect
      • Extensive ongoing training
      • Application of Chairperson’s Guidelines and other adjudicative tools in decision-making
      • Implementation of quality centres to monitor adjudicative trends, and to identify training and performance management needs
    • Managing workloads and supporting employees in managing their wellbeing in the face of rapid change and global challenges are issues that virtually all organizations are grappling with at this time.
    • This past year, the Board implemented the third year of its Growth and Transformation Agenda, which has driven notable results. The Board has continued to grow its workforce to meet the challenging operating context and increasing volume of cases. It has improved productivity and reduced inventories and wait times by sustaining a focus on operational awareness and performance and continued an emphasis on quality and consistency in decision making.
    • The IRB is committed to a work environment where psychological safety and mental health are fully supported. The Board has implemented a Strategy for Psychological Safety and Mental Health in the Workplace to uphold this commitment.

    e. IRB La Presse Article (Independence in Decision-Making)

    • The IRB is Canada’s largest independent administrative tribunal and has a world-class reputation for the quality of its decision-making. It takes its adjudicative independence very seriously.
    • As with any administrative tribunal, member managers have a responsibility to work with adjudicators to ensure their decisions are timely and of high quality. However, the decisions themselves must always be made independently by adjudicators in accordance with the law and the facts of the case.  The IRB manages that balance on an ongoing basis through training, adjudicative tools, and engagement with employees.
    • The Board is aware of the survey referenced in the article, and I have been assured that the IRB is taking concerted action, including increased training, to address the results.

    If pressed

    • I will not comment on individual personnel matters, including performance.
    Background
    • This note is in response to an article published on Tuesday, October 18 by La Presse titled Des commissaires à l’immigration dénoncent de « l’ingérence ».
    • The article references a survey related to adjudicative independence conducted by the union that represents RPD board members in the Eastern region. After being presented with the survey, the regional management team met with the union and identified an action plan which includes training sessions delivered to both managers and members on independence and the establishment of joint-employee manager focus groups.
    • The IRB promotes quality and efficiency in decision making in many ways, while respecting the adjudicative independence of its members. These include:
      • Requiring all members to adhere to the Code of Conduct for Members, which provides, among other things, that members must maintain expertise, participate in ongoing training, and treat parties with courtesy and respect.
      • Extensive ongoing training.
      • Application of Chairperson’s Guidelines and other adjudicative tools in decision-making.
      • Implementation of quality centres to monitor adjudicative trends, and to identify training and performance management needs.

    f. IRB Mental Health and Work/Life Balance

    • The Immigration and Refugee Board of Canada (IRB) is committed to a work environment that supports mental health and psychological safety for all its employees.
    • That commitment is more important now than ever. Most organizations are seeing a need to manage and support employee wellbeing in the face of rapid change and global challenges.
    • The Board has implemented a Strategy for Psychological Safety and Mental Health in the Workplace that reflects the need to foster work/life balance for employees while meeting responsibilities for timely, quality, and consistent decision-making.
    • The IRB’s concrete and sustained actions on these challenges also include growth in the number of decision-making members, and ongoing training and tools to fully equip all members for their work.

    If Pressed on the Canada Labour Code Complaint:

    • I will not comment on specific complaints. The Board takes Canada Labour Code complaints seriously and complies with the legislative requirements to manage them.
    Background
    • On October 27, an article was published in La Presse (Les commissaires à l’immigration craignent pour leur santé mentale) which reported on a labour complaint related to mental health concerns and perceptions of a workload that is too demanding.
    • The Canadian Employment and Immigration Union (CEIU) released a statement on October 24 alleging a pattern of adjudicative interference, as well as a years-long trend of deteriorating working conditions and rising workloads for decision-making members of the IRB.
    • Similar allegations were made in  an article published in La Presse on October 18 by La Presse titled Des commissaires à l’immigration dénoncent de « l’ingérence ». The article quoted the President of the CEIU representing members in the Eastern region.
    • Managing workloads and supporting employees in managing their wellbeing in the face of rapid change and global challenges are issues that virtually all organizations are grappling with at this time.
    • This past year, the Board implemented the third year of its Growth and Transformation Agenda, and continued to grow its workforce to meet the challenging operating context and increasing volume of cases.
    • The Strategy for Psychological Safety and Mental Health in the IRB Workplace was launched in May 2020.  The performance measurement framework, which sets out Board‑wide objectives and targets, was finalized in 2021. In September 2022, the Board’s second Workplace Wellness Annual Report highlighted some of the efforts to support employees in this area.
    • Access to the Strategy’s initiatives and how to seek support is available on the Board’s intranet site. Some of the key actions for employees:
      • Peer support: 112 RPD Members and Coordinating Members (CMs) are trained in Peer Support. That’s 23 groups (of which 3 of CMs), plus 46 RAD Members and CMs, for 10 groups (1 of ADCs and 2 of CMs), and 3 ID Members.
      • Headspace: There are currently 619 IRB employees subscribed to a free account, and there were 128 new subscriptions in the last year.   
      • Resilience and self-compassion: Last year, 13 customized workshops were designed for specific teams, with 350+ employees participating, and 750+ participants and views of recordings of sessions.
      • EAP: Regular information sessions help IRB employees become aware of and understand this comprehensive program. In 2021-22, over 500 employees took part in a session.

    g. IRB Funding, Wait Times and Inventory

    • Since 2020-21, the Board has reduced its overall inventory of refugee cases and appeals by almost 30%, from over 101,000 in May 2020 to approximately 72,000 at of the end of October 2022. 
    • At the end of October 2022, wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division were significantly lower than their peak in May 2020.
      • Projected wait for new claims is down from 22 to 16 months.
      • Projected wait for new appeals is down from 12 to 6 months.
    • After a surge of intake of refugee claims and appeals between 2017 and 2019, well above the Board’s funded processing levels, the Board was able to return to full productivity during the pandemic. Among other things, the Board has:
      • launched various efficiency initiatives to maintain access to justice;
      • met a rising volume of claims and appeals with a sustained focus on quality in decision-making; and
      • transitioned to a digital organization with a “virtual by default” hearing approach, with in-person and hybrid exceptions for fairness and natural justice.
    • With the re-opening of the Canada-US border and subsequent increases in asylum intake, inventory levels have recently increased for the first time since May 2020.
    • Budget 2022 announced the stabilization of the Board’s temporary funding, allowing it to process 50K claims annually. Inventory is anticipated to continue to grow with increasing intake above funded levels.
    Background
    • The IRB experienced significant pressure between 2017 and 2019, when the intake of refugee claims and appeals hit historic highs. Intake was well above the Board’s funded processing levels, resulting in the largest backlogs and longest wait times in the Board’s 30-year history
    • The Government responded with some $600 million in temporary funding. This helped the Board to grow and transform its operations, positioning the Board to maximize access to justice. This funding was stabilized in Budget 2022.
    Approximately one-third of the current inventory of refugee claims are ‘non-actionable’ which means they cannot proceed to a hearing and finalization due to a pending security screening and/or other outstanding requirements. Typically, refugee claims are not actionable for an average of 2 to 4 months after referral.

    Previous CIMM notes

    Archived – Input Provided to IRCC in April/May 2022

    COVID impacts on Immigration and Refugee Board operations

    • Since the beginning of the pandemic, the IRB has been guided by the dual objectives of protecting the health and safety of employees and those appearing before the Board, while also ensuring meaningful access to justice.
    • In 2020, the IRB adapted its operations and began to pilot virtual hearings. In January 2021, the Board announced that it would adopt a remote-hearings-only operating model, with exceptions being made in exceptional circumstances.
    • From January 2021 to end of March 2022, 98% of hearings have been held virtually, which represents nearly 50,000 virtual hearings, with a satisfaction rate over 95% in the Refugee Protection Division post-hearing surveys.
    • IRB will continue to hear the majority of its matters virtually for the time being, with plans to implement a virtual/in-person hybrid approach once health conditions and operational realities allow. Sufficient advance notice of any changes will be provided to allow all parties time to accommodate any operational adjustments.
    • Despite the significant disruptions of the past two years, the Board has returned to full productivity:
      • the backlog of refugee claims and appeals has decreased by more than a third, from a high of over 101,000 to 59,000 files as of March 2022; and
      • projected wait times for new refugee claims have decreased from 22 months at the start of the pandemic to 13 months as of March 2022, its lowest level since 2016. 
    • The Board expects that intake will return to and likely exceed pre-pandemic volumes in the coming years.

    Asylum, Border Restrictions and STCA (IRCC-led note)

    Archived – Revised version sent to IRCC on February 14, 2022 in the context of Minister’s appearance for Supps C 2021-2022 and Main Estimates 2022-2023

    COVID Impacts on Immigration and Refugee Board operations

    • The Immigration and Refugee Board of Canada (IRB) has continued to provide fair and efficient adjudication of refugee and immigration matters throughout the COVID-19 pandemic.
    • In 2020, in response to the pandemic, the IRB adapted its operations and began to pilot virtual hearings. Within the year, the Board moved to a remote-only hearings approach with only particularly sensitive cases considered for in-person hearings.
    • From June 2020 to end of January 2021, 99% of hearings have been held remotely, representing almost 48,000 hearings, with a satisfaction rate over 95% in the Refugee Protection Division post-hearing surveys.
    • In the context of the ongoing pandemic and changing public health guidance, this approach allows the Board to continue to provide access to justice while safeguarding the health and well-being of employees and people appearing before the Board. The IRB will continue to hear the majority of its matters virtually for the foreseeable future, with increased in-person proceedings once health conditions allow.
    • Despite pandemic disruptions, significant access to justice has been maintained:
    • Wait times have been significantly lowered for new claims:
    • At the end of December 2021, wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division were at their lowest levels since September 2016
      • 14 months for a first level decision at the RPD (down from 23 months average processing time in 2021)
      • An additional five months for those seeking recourse at the RAD (down from nine months average processing time in 2021)
    • Inventory is also down appreciably between April 2020 and December 2021:
    • Across all divisions, inventories are down 38%
      • For refugee claims and appeals, down 39% from 102,000 to 62,000 claims, with fewer than 57,000 pending claims at the RPD and 5,000 pending appeals at the RAD

    IRB Refugee Claims from Afghanistan

    ARCHIVED – Note provided to IRCC on November 22, 2022 for the Minister’s appearance on the Got Response to the Final Report of AFGH
    Key Messages
    • Since August 2021, the Immigration and Refugee Board of Canada (IRB) has been taking measures to expedite all files relating to individuals from Afghanistan.
    • Of the 272 refugee claims that were pending as of August 2021, 251 have been decided.
    • Since then, the IRB has received 899 new refugee claims and has finalized 906 claims. 92% of these claims have been accepted.
    • Due to streamlined processes for Afghanistan, these claims remain in our inventory for an average of 8 months. This is down significantly from 16.5 months in August 2021 and is shorter than the current (as of October 2022) overall IRB expected average processing time of 20 months.
    • Straightforward claims are often processed more quickly, and can take as little as approximately two months, including the required security screening, evidence gathering, and decision-making.
    • Decisions are made by independent adjudicators, in accordance with the law and based on the facts presented in each individual case.
    Supplementary Messages

    Is the IRB prioritizing refugee claims for Afghanistan?

    • Under the Immigration and Refugee Protection Act, scheduling of files is informed by principles of fairness, efficiency, integrity, and institutional independence.
    • The IRB has identified Afghanistan claims for triage as part of the Task Force on Less Complex Claims (TFLCC). This means that the IRB is examining these claims, based on country conditions, to see if they can be resolved without a hearing.
    • Alternatively, claims may require a short hearing to interview claimants on one or two key determinative issues unable to be assessed based on the documents alone. No claim is denied without a hearing. 
    • If there are more complicated questions of credibility or identity, these cases will not be addressed as a less complex claim and will proceed via the regular hearing process.

    Archived – Input Provided to IRCC on June 5,2022 to support Minister’s Appearance in June 2022 on Supps A

    COVID impacts on Immigration and Refugee Board operations

    • Since the beginning of the pandemic, the IRB has been guided by the dual objectives of protecting the health and safety of employees and those appearing before the Board, while also ensuring meaningful access to justice.
    • In 2020, the IRB adapted its operations and began to pilot virtual hearings. In January 2021, the Board announced that it would adopt a remote-hearings-only operating model, with exceptions being made in exceptional circumstances.
    • As the public health situation becomes more stable, the IRB is expanding on-site options to address challenges some people may face with virtual hearings. As of June 6, 2022, the Board is offering access to additional hearing rooms and technology for those who do not have a suitable place or the right technology to participate in their hearings, while the presiding member and any interpreter will still participate virtually.
    • From January 2021 to end of April 2022, 97% of hearings have been held virtually, which represents nearly 53,000 virtual hearings, with a satisfaction rate over 97% in the Refugee Protection Division post-hearing surveys.
    • Despite the significant disruptions of the past two years, the Board has returned to full productivity:
      • the backlog of refugee claims and appeals has decreased by more than a third, from a high of over 101,000 to 59,700 files as of April 2022; and
      • projected wait times for new refugee claims have decreased from 22 months at the start of the pandemic to 13 months as of April 2022, its lowest level since 2016. 
    • The Board expects that intake will return to and likely exceed pre-pandemic volumes in the coming years.

    Summary of the Immigration and Refugee Board’s 2022-23 Supplementary Estimates B

    ARCHIVED – Note provided to IRCC on November 7, 2022 for potential Minister’s appearance on Supps B
    Key Messages
    • The Immigration and Refugee Board of Canada (IRB) 2022-2023 Supplementary Estimates B include three eligible items totaling $2 million dollars: 
      • The reprofiled funding for the Asylum Interoperability Project in the amount of $1.3M.
        • This funding will support the remaining implementation of adding data and document exchange capabilities between the two case management systems used by IRCC, CBSA and the IRB, in support of the funds from Budget 2019 for “Reforming Canada’s Asylum system”.
        • The remaining work will complete the foundational technological infrastructure to address interoperability gaps and strengthen the sharing of information among the three departments.
      • The incremental funding for the 2022-24 Immigration Levels Plan, including Afghan Refugees which was approved at Treasury Board on September 29th, 2022 in the amount of $0.5M for the IRB.
      • New funding for Special Immigration Measures for Ukrainian Nationals in the amount of $0.1M for the IRB; and,
      • As part of the $2 million, related new statutory funding for Supplementary Estimates B eligible items referenced above in the amount of $0.1M.
    • The IRB’s total funding as reported in the 2022-2023 Supplementary Estimates B equals $294 million. The source of this funding is as follows:
      • $282 million from the 2022-2023 Main Estimates, which includes $137 million in Budget 2020 temporary funding, and
      • $10 million from the 2021-22 operating budget carry forward, in addition,
      • $2 million from 2022-2023 Supplementary Estimates B described above.
    • The Treasury Board Secretariat’s 2022-2023 Supplementary Estimates B will also include funding from the Treasury Board central vote 15, allocated to the IRB via allotment adjustments:
      • $5 million for the Directive on Terms and Conditions of Employment for Executives and senior leaders in the core public administration, ratified in April 2022.
    Additional Information

    IRB’s 2022-2023 Main Estimates

    • The IRB 2022-2023 Main Estimates of $282 million is unchanged from the $282 million reported in the 2021-2022 Main Estimates. The small variance is due to transfer for Government IT Operations.
    • In Budget 2022 the Government announced the IRB’s conversion of temporary funding into a permanent allocation of $150 million ongoing, to enhance Canada’s asylum system and boost capacity in order to finalize 50,000 asylum claims and 13,500 appeals each year. In addition, this Budget provided a temporary top-up of funding to allow for a higher number of claim finalizations while the system responds to pent-up demand.

    Irregular Border Crossers

    Archived – Note provided to IRCC on November 9, 2022 to support Minister’s appearance in the context of the study: Conditions Faced by Asylum Seekers at Roxham Road
    Key Messages
    • Since 2017, approximately 69,500 claims by refugee claimants who have entered Canada between official ports of entry (also known as irregular border crossers) have been referred to the Refugee Protection Division (RPD) of the Immigration and Refugee Board of Canada (Board or IRB).
    • Of the 69,500 claims, 74% have been finalized across the asylum continuum (including recourse at the Refugee Appeal Division (RAD)), representing about one third (31%) of total intake between January 2017 and September 2022.
    • The Board schedules proceedings for these claims based on the public policy objectives of fairness, efficiency, public safety, and program integrity as per the Immigration and Refugee Protection Act (IRPA).
    • The Board uses a strategic case management approach to schedule its cases, focusing for example on older and less complex claims, which allows it to finalize a significant number of irregular border crosser claims annually.
    Supplementary Messages

    Processing Irregular Border Crosser Claims

    • The approximately 18,000 remaining cases in inventory comprise approximately 27% of all pending cases (67,700 across the RPD and the RAD).
    • The IRB will continue to finalize claims and appeals made by irregular border crossers in accordance with its first-in, first-out strategic case management approach.

    Addressing Surge Planning for Irregular Border Crosser Claims

    • The IRB has put in place plans to address a surge of irregular border claims while taking into consideration the eligibility inventory of Immigration, Refugees, and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).
    • The Board has identified the top irregular border crossers’ countries and has updated its research products; enhanced related training programs and tools on those countries; built up member specialist capacity; and is recruiting interpreters in those languages.
    • The IRB has also shifted to a paperless environment with virtual hearings, making it more agile in transferring files and building specialist capacity anywhere in the country. 

    Supporting Facts and Figures

    Status of irregular border crosser claims processing

    • 90% of irregular border crosser claims received before the reopening of the border in the fall 2021 have been finalized.
    • 54,500 irregular claims have been processed at the RPD, which represents 78% of the total irregular claims referred to the RPD.
      • 50,000 are considered finalized across the asylum continuum.
      • 14,400 have had their appeals processed at the RAD.
      • 1,100 are pending a decision at the RAD.
    • From January 2022 to September 2022 inclusively, 7,550 irregular border crosser claims have been finalized, 3,960 (or 52%) of these claims were accepted across the asylum continuum (compared to 70% acceptance for non- irregular border crosser claims finalized across the asylum continuum during the same period).
    • A breakdown of the acceptance rates for irregular border crossers is as follows:
      • 3,230 (43%) accepted at first determination; and
      • 720 (9%) accepted after seeking recourse at the RAD.
      • Less than 0.1% (representing less than 10 claims) accepted following a return from the Federal Court.
    • A breakdown of acceptance rates for non-irregular border crossers is as follows:
      • 16,340 (62%) accepted at first determination; and
      • 1,970 (8%) accepted after seeking recourse at the RAD.
      • Less than 0.1% (representing less than 10 claims) accepted following a return from the Federal Court.
    • Since the reopening of the border in the fall of 2021, irregular border crosser intake has slowly increased and represents 33% of intake since the beginning of the fiscal year. While the RPD inventory as of October 1, 2022, is composed of 27% of irregular border crossers, this proportion is expected to increase, as 55% (approximately 13,300) of IRCC/CBSA eligibility decision inventory as of October 1, 2022, were irregular border crosser claims.
    • The top five countries (Nigeria, Haiti, Colombia, Türkiye, Pakistan) have represented approximately 41,000 claims (over 59%) of all irregular border crosser intake to date, and these countries are expected to remain in the top five or 10 of​ irregular border claims at the Board.
    Background

    Overview of Processing Claims at the IRB from Irregular Border Crossers

    • Since 2017, the IRB experienced an influx of approximately 69,500 refugee claimants crossing the Canada-United States border between ports of entry (irregular border crossings), with an additional 13,000 awaiting a decision on their eligibility before being referred. Like other refugee protection claimants, irregular border crossers are referred to the IRB’s RPD after IRCC or the CBSA makes a determination of their eligibility.
    • The IRB remains committed to administering an efficient asylum determination system that is impartial and just, while remaining responsive to the evolving environment and operating context.
    • The IRB schedules proceedings based on operational and legislative requirements and the principles of natural justice, as well as the principles of fairness, efficiency, public safety and program integrity articulated in the IRPA.
    • In general, the following claims are prioritized for scheduling by the RPD:
      • Older claims are scheduled and heard before more recent claims.
      • Claims identified in Chairperson Guideline 6: Scheduling including those involving unaccompanied minors, detainees, and vulnerable persons.
      • Claims identified as less complex.
    • The RPD is also able to balance these priorities with other case management objectives to meet its obligations under IRPA. In 2018, the Board adopted a strategic case management approach to prioritize the processing of irregular border crosser claims in proportion to the inventory to address potential pull factors contributing to the influx of irregular border crossers.
    • Since 2020, the Board has shifted to processing oldest and less complex claims first, many of which are irregular border crosser claims. This approach allows the Board to process a significant number of irregular border crosser claims annually while upholding program integrity and efficiency.

    Summary of the Immigration and Refugee Board’s 2022-2023 Main Estimates

    Archived – Note provided to IRCC on February 14, 2022 in the context of Minister’s appearance on Supps C 2021-22 and Main Estimates 2022-23
    Key Messages
    • The Immigration and Refugee Board (IRB) 2022-2023 Main Estimates total $282 million. This amount includes:
      • $139 million in base funding;
      • $127 million of the $150 million temporary funding announced by the Government in July 2020;
      • $15 million re-profiled from 2021-22; and,
      • $1 million in temporary funding for Measures for at-risk individuals from Afghanistan.
    • The IRB’s 2022-2023 Main Estimates of $282 million represent a decrease of $1 million from the $283 million reported in the 2021-2022 Main Estimates. This decrease is due primarily to a transfer in 2022-23 to Shared Services Canada for the implementation of the Enterprise Service Model.
    • Of the $150 million from the temporary funding, $23 million has been reallocated to Public Services and Procurement Canada, and Shared Services Canada to provide the IRB with accommodations and IT infrastructure services.
    • In July 2020, the Government extended the IRB’s temporary  funding through 2023, by allocating $150 million to each fiscal year 2021-2022 and 2022-2023, to enhance Canada’s asylum system  and boost capacity in order to finalize up to 50,000 asylum claims and up to 13,500 appeals each year. 
    Supplementary Messages
    Approach to Business Resumption

    • The Board is committed to protecting the health and safety of its staff and those who appear before it, while also ensuring meaningful access to justice.
    • In 2020 to respond to the pandemic, the IRB adapted its operations and began to pilot virtual hearings. By January 2021, the Board moved to a remote-only hearings approach with only urgent and particularly sensitive cases considered for in-person hearings on an exceptional, case-by-case basis.
    • This approach balances the current public health guidance with the Board’s ability to deliver access to justice and aims to minimize the risks associated with COVID-19 for both employees and people appearing before the Board.
    • From June 2020 to end of January 2022, 99% of hearings have been held virtually, which represents nearly 50,000 virtual hearings, with a satisfaction rate over 95% in the Refugee Protection Division post-hearing surveys.
    • The Board’s virtual hearings approach will continue for the foreseeable future pending the implementation of a virtual/in-person hybrid approach once health conditions allow.

    Supporting Facts and Figures

    Productivity during COVID

    • Despite pandemic disruptions, the Board has been able to return to full productivity. Among other things, the Board has:
      • reduced overall inventory of refugee cases and appeals by more than a third, from over 101,000 in May 2020 to 62,000 at the end of December 2021;
      • brought wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division down to their lowest levels since September 2016 (14 months and five months respectively);
      • met strict legislative time limits in detention reviews; and
      • eliminated the backlog of older appeals and introduced a new 12-month service standard for immigration appeals.
    • After border restrictions are eased, the Board expects that the growth in inventory will return, as anticipated intake will once again exceed the Board’s available capacity.
    • As of the end of December 2021, the IRB has finalized nearly 43,000 refugee claims and appeals, and more than 7,850 immigration-related decisions since April 1, 2021.
    • Overall, between April 1, 2020, and December 31, 2021, the inventory across all IRB divisions has declined by nearly 40%. 
    • Without the extension of temporary funding from the previous temporary Government investments in the asylum system, wait times for refugee protection claims would currently be in excess of 55 months.

    Summary of the Immigration and Refugee Board’s 2022-2023 Main Estimates

    Archived – Revised note provided to IRCC in April 2022 in the context of Minister’s appearance in May 2022 for Main Estimates 2022-2023
    Key Messages
    • The Immigration and Refugee Board (IRB) 2022-2023 Main Estimates total $282 million. This amount includes:
      • $139 million in base funding;
      • $127 million of the $150 million temporary funding announced by the Government in July 2020;
      • $15 million re-profiled from 2021-22; and,
      • $1 million in temporary funding for Measures for at-risk individuals from Afghanistan.
    • The IRB’s 2022-2023 Main Estimates of $282 million represent a decrease of $1 million from the $283 million reported in the 2021-2022 Main Estimates. This decrease is due primarily to a transfer in 2022-23 to Shared Services Canada.
    • Of the $150 million from the temporary funding, $23 million has been reallocated to Public Services and Procurement Canada and Shared Services Canada to provide the IRB with accommodations and IT infrastructure services.
    • In July 2020, the Government extended the IRB’s temporary funding through 2023, by allocating $150 million to each fiscal year 2021-2022 and 2022-2023, to enhance Canada’s asylum system and boost capacity in order to finalize up to 50,000 asylum claims and up to 13,500 appeals each year.
    • Budget 2022 announced a commitment of $687.4M over five years and $150M a year ongoing to maintain the long-term stability and integrity of Canada's asylum system, which includes a significant and permanent increase in the Board's salary and operational budget.
    Supplementary Messages

    Approach to Business Resumption

    • Since the beginning of the pandemic, the IRB has been guided by the dual objectives of protecting the health and safety of employees and those appearing before the Board, while also ensuring meaningful access to justice.
    • In 2020, the IRB adapted its operations and began to pilot virtual hearings. In January 2021, the Board announced that it would adopt a remote-hearings-only operating model, with exceptions being made in exceptional circumstances.
    • From January 2021 to end of March 2022, 98% of hearings have been held virtually, which represents nearly 50,000 virtual hearings, with a satisfaction rate over 95% in the Refugee Protection Division post-hearing surveys.
    • The IRB will continue to hear the majority of its matters virtually for the time being, with plans to implement a virtual/in-person hybrid approach once health conditions and operational realities allow. Sufficient advance notice of any changes will be provided to allow all parties time to accommodate any operational adjustments.
    Supporting Facts and Figures

    Productivity during COVID

    • Despite pandemic disruptions, the Board has been able to return to full productivity. The inventory across all IRB divisions has declined by more than 40% between April 1, 2020, and April 1, 2022. 

    Immigration and Refugee Board (IRB) Refugee Claims from Afghanistan

    Archived – Provided to IRCC on February 1, 2022 in the context of a study on Backlogs, Processing and Applications
    Key Messages
    • The Immigration and Refugee Board of Canada (IRB) is the administrative tribunal responsible for determining whether an individual who claims asylum in Canada has a well-founded fear of persecution and should receive Canada’s protection as a refugee.
    • The IRB does not deal with refugee protection claims that are made by individuals who are outside of Canada.
    • In August of 2021, the IRB prioritized all pending refugee claims from Afghanistan. Since then, some 75% of claims (273 claims) pending at that time have been decided. More than 90% of those claims have been accepted. The vast majority of the remaining cases are currently scheduled for a hearing.
    • Since August 2021, the IRB has received approximately 350 new refugee claims, which are being finalized as quickly as considerations of natural justice will allow.
    • Decisions are made by independent adjudicators, based on the facts presented in an individual case, and in accordance with Canada’s immigration laws.
    Supplementary Messages

    Is the IRB prioritizing refugee claims for Afghanistan?

    • Under the Immigration and Refugee Protection Act, scheduling of files is informed by principles of fairness, efficiency, integrity, and institutional independence.
    • The IRB has identified claims for Afghanistan for triage as part of its Task Force on Less Complex Claims. This means that the IRB is examining these claims, based on country conditions, to see if they can be resolved without a hearing or through a shorter hearing, if there are only one or two key determinative issues to be resolved. No claim is denied without a hearing. 
    • If there are more complicated questions of credibility or identity, then such cases will not be addressed as a less complex claim.

    Support to Decision-Makers at the Immigration and Refugee Board of Canada (IRB)

    Archived- Note Provided to IRCC on March 7, 2022 in the context of the Minister’s appearance for the Differential Outcomes Study
    Key Messages
    • Members of the Immigration and Refugee Board of Canada are independent decision-makers who hear and adjudicate all cases based on their individual merits and the evidence presented, in accordance with the law.
    • All members must go through extensive training and orientation before hearing cases, with a strong emphasis on professional, fair and ethical conduct. Topics include intersectionality and trauma-informed practices, and unconscious bias in decision-making.
    • In addition, to support and enhance quality and consistency in decision-making, while respecting adjudicative independence, the IRB provides tools to members such as Chairperson’s Guidelines.
    • These Guidelines, which members are expected to apply, provide guidance on avoiding stereotypes and incorrect assumptions in decision-making and provide best practices in assessing credibility and evidence.

    Supplementary Messages

    Review of Chairperson’s Guidelines

    • The IRB regularly reviews and updates its suite of adjudicative policy instruments to provide members with tools that reflect the most up-to-date research and case-law. 
    • In recent years the Board undertook a comprehensive review of the Guidelines on Gender and on Sexual Orientation, Gender Identity and Expression, and Sex Characteristics. It was recently published in December 2021.
    • The IRB is also currently updating its Chairperson’s Guidelines on gender, vulnerable persons and children.

    Training - Establishment of a Gender-Related Task Force:

    • The IRB has implemented a number of additional measures to ensure members have the training they need, including the establishment in 2020 of a Gender Related Task Force to bring enhanced expertise and awareness to the adjudication of gender-related refugee claims.  
    • Members received extensive, specialized, evidence-based training from subject matter experts including lawyers and practitioners in trauma-informed practice.

    Summary of the Immigration and Refugee Board’s 2021-22 Supplementary Estimates C

    Archived – Note provided to IRCC on February 14, 2022 in the context of the Minister’s appearance on Supps C 2021-22 and Main Estimates 2022-2023
    Key Messages
    • The Immigration and Refugee Board’s (IRB) 2021-22 Supplementary Estimates C include $2 million towards the 2021-2023 Immigration Levels Plan, which was tabled in October 2020. 
    • The additional funding will increase the Board’s capacity to support the Government’s objective to welcome new permanent residents, while contributing to the security of Canadians and the integrity of Canada’s immigration and refugee systems.
    • Particularly, it will support and increase the Board’s decision-making capacity related to admissibility and detention review hearings of permanent residents
    • The IRB’s total authorities to date for 2021-22, excluding the supplementary estimates, equal $295 million. The source of this funding is as follows:
      • $283 million from the 2021-2022 Main Estimates;
      • $11 million from 2020-21 unspent funding, brought forward to 2021-22 through the operating budget carry forward; and
      • $1 million allocated in Supplementary Estimates B for collective agreement and Phoenix damages.
    Supplementary Messages

    IRB’s 2021-22 Funding

    • In July 2020, the Government extended the IRB’s temporary funding through 2023 by allocating $150 million to each fiscal year 2021-2022 and 2022-2023, to enhance Canada’s asylum system and boost capacity in order to finalize 50,000 asylum claims and 13,500 appeals each year. 
    • $23 million of the $150 million of temporary funding has been reallocated to Public Services and Procurement Canada and Shared Services Canada for accommodations and IT infrastructure services.

    The Immigration and Refuge Board (IRB) Inventory and Wait Times

    Archived- Provided to IRCC on February 1, 2022 in the context of a study on Backlogs, Processing and Applications
    Key Messages
    • Between 2015 and 2018, the IRB saw an unprecedented intake of refugee claims – an increase of 300% – well above funded processing levels, creating the largest backlog and wait times in the Board’s history.
    • In response, the Government provided approximately $600 million in temporary funding to the Board, the largest investment in its 30 years’ history.
    • With this investment, coupled with productivity improvements recently introduced by the IRB and other measures:
    • the backlog of refugee claims has decreased by some 40%, from a high of over 90,000 to 57,000 claims; and
    • projected wait times for new claims have decreased from 22 months at the start of the pandemic to 14 months for new claims as of December 2021, its lowest level since 2016.  
    • Despite the significant disruptions of the past two years, the Board has returned to full productivity and, helped by the slowdown in intake as a result of the pandemic, has been able to reduce inventory across all of its divisions by almost 40% (to the end of December 2021).
    • The Government is working with the Board on the possibility of permanent funding, as intake is expected to return to or exceed previous volumes when travel resumes.
    Supplementary Messages
    • Since 2020-21, the Board has reduced its overall inventory of refugee cases and appeals by more than a third, from over 101,000 in May 2020 to approximately 62,000 at of the end of December 2021.
    • At the end of December 2021, wait times for new cases at both the Refugee Protection Division and Refugee Appeal Division were at their lowest levels since September 2016.
    • Between April 1, 2020, and December 31, 2021, the IRB finalized more than 82,500 refugee claims and appeals, and approximately 16,000 immigration-related decisions.
    • Overall, between April 1, 2020, and December 31, 2021, the inventory across all IRB divisions has declined by 38%. The Board has been able to reduce the backlog of refugee claims in the Refugee Protection Division by 37%, the Refugee Appeal Division by 43%, the Immigration Division by 15%, and the Immigration Appeal division by 38%.

    The Immigration and Refuge Board (IRB) Inventory and Wait Times

    Archived – Note provided to IRCC on April 26, 2022 in the context of the Application Backlogs and Processing Time Issue.
    Key Messages
    • Between 2015 and 2018, the IRB saw an unprecedented intake of refugee claims – an increase of 300% – well above funded processing levels, creating the largest backlog and wait times in the Board’s history.
    • In response, the Government provided approximately $600 million in temporary funding to the Board, the largest investment in its 30 years’ history.
    • With this investment, coupled with productivity improvements recently introduced by the IRB and other measures:
      • the backlog of refugee claims and appeals has decreased by more than a third, from a high of over 101,000 to 59,000 files as of March 2022; and
      • projected wait times for new refugee claims have decreased from 22 months at the start of the pandemic to 13 months as of March 2022, its lowest level since 2016. 
    • Despite the significant disruptions of the past two years, the Board has returned to full productivity. The inventory across all IRB divisions declined by more than 40%, between April 1, 2020, and April 1, 2022. 
    • Under Budget 2022, the Government proposed to regularize and increase the IRB’s funding, which would permit the Board to stabilize its operations and to prepare for expected higher refugee intake in the coming years.





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