RPD operational plan overview

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​​​2020-21 monthly targets

2020-21 monthly targetsAprMayJuneJulyAugSeptOctNovDecJanFebMarTotal
Projected target (37,826)*23401,5052,2991,5891,6672,6703,4505,7106,2476,4876,13937,826
Actual (YTD)24651,5723,8845,4917,5179,904      
Target (YTD)23631,5683,8675,4567,1239,79313,24318,95325,20031,68737,82637,826
Variance from target (YTD)0%0%0%0%1%6%1%      
Progress towards annual target0%0%4%10%14%19%25%      

* Monthly targets revised at mid-year to take into consideration impacts of COVID-19.

2019–20 strategic case management priorities: year-to-date results Processing time

Processing time*

Average processing time maintained within 2 years18 months
​Target: no more than 2-year average processing time

* Due to operational constraints related to COVID-19, the objective to finalize a proportion of case within 12 months of referral is suspended until further notice.

Age of inventory

Cases currently over 3 yearsCases at risk of 3 years by end of FY 2020-21
Claims pending over 3 years4%10%
Target: less than 1% of claims pending over 3 years
Cases currently over 2 yearsCases at risk of 2 years by end of FY 2020-21
Claims pending over 2 years25%40%
Target: less than 20% of claims pending over 2 years
<12 months1-2 years2+ years
Number of cases25,510 (30%)38,239 (45%)21,562 (25%)

Irregular border crossers (IBC)

Year-to-date proportion of IBC finalizations38%62%
Target: 31%* of IBC finalizations from projected total finalizations

* Proportion is based on the proportion of cases in RPD inventory at the beginning of FY 2020-21. Target will be reviewed quarterly and adjusted as necessary.

Year-to-date IBC finalizations3,788
Target: 11,700 claims finalized by the end of fiscal year


Increase to planned results required to meet target0% or lessUp to 10%Over 10%