In 2014–15, a total of 24 expressions of concern about a member’s conduct were made in writing to a member manager. The vast majority were dismissed: 15 were determined to be unfounded and 6 were determined not to fall under the Protocol. One of the expressions of concern remained unresolved at the end of the reporting period. Finally, 2 were resolved informally.
- 22. Members shall conduct hearings in a courteous and respectful manner while ensuring that the proceedings are fair, orderly and efficient.
- 23. Members shall comply with all procedural fairness and natural justice requirements. Members are expected to approach each case with an open mind and, at all times, must be, and must be seen to be, impartial and objective.