The IRB is making the My Case portal our primary channel for secure electronic document submission.
Starting September 26, 2025, mail delivery to and from the Immigration and Refugee Board of Canada (IRB) may be temporarily affected by a Canada Post labour disruption.
Since June 2025, all Canada Post mail sent to the Immigration and Refugee Board of Canada is being sent to our office in Ottawa, Ontario.
This form is to be used only to report technical issues or errors encountered on our website. As submissions are anonymous, the IRB will not respond.
You will not receive a reply. For enquiries, contact us.