Impacts from British Columbia Weather with mail and courier delays

​​Recent flooding and road closures in British Columbia are affecting mail and courier services in the province. The Immigration and Refugee Board of Canada is closely monitoring the situation and adjusting its procedures to avoid delays in correspondence.

Counsel and their delegates are encouraged to use the My Case Portal as the first option to communicate with the Board. If you are represented, please ensure you are in contact with your counsel.

​We encourage you to use email, fax or other electronic means when corresponding directly with us. If you believe that your correspondence with us may be impacted by the flooding, please contact us.

Telephone: 604-666-5946 or 1-866-787-7472

Fax: 604-666-3043

Refugee Appeals Division Fax: 604-666-9870



Immigration Appeal

Refugee Appeals

Refugee Protection