Case No. 22-024

An internal investigation found that the Member did not breach any section of the Code of Conduct for Members of the Immigration and Refugee Board of Canada (the Code).

The Complainant was counsel for a refugee claimant whose case was heard by a Member of the Refugee Protection Division. The Complainant alleged that the Member was rude and disrespectful, unprofessional, lacked courtesy, respect and integrity and was biased.

The Ombudsperson's investigation report concluded that:

  • There was no evidence to support the allegation that the Member was rude, disrespectful, unprofessional or used an aggressive tone.
  • The Member's tone, while firm, was courteous, respectful, and professional throughout the hearing.
  • There was no evidence to support the allegation of bias.

The Chairperson agreed with the conclusions of the investigation and found that there were no breaches of the Code.