Immigration and Refugee Board of Canada’s 2023 to 2024 Departmental results report: At a glance

​​A departmental results report provides an account of actual accomplishments against plans, priorities and expected results set out in the associated Departmental Plan.

​​Key priorities

The Immigration and Refugee Board of Canada's (IRB or the Board) top priorities for 2023 to 2024 were as follows:

  • Maintaining quality decision-making and enhancing access for those appearing before the Board.
  • Advancing in its efforts to increase efficiency and ensuring it has tools and consistent processes, supported by technology, information, and data analytics.
  • Ensuring it builds a respectful work environment and fosters a diverse workforce that is appropriately enabled and resourced.

Highlights

In 2023 to 2024, the total actual spending (including internal services) for the IRB was $341,256,514 and the total full-time equivalent staff (including internal services) was 2,395. For complete information on the Board's total spending and human resources, read the Spending and human resources section of the full report.

The following provides a summary of the organization's achievements in 2023 to 2024 according to its approved Departmental Results Framework. A Departmental Results Framework consists of a department's core responsibilities, the results it plans to achieve and the performance indicators that measure progress toward these results.

Core responsibility 1: Adjudication of immigration and refugee cases

Actual spending: $253,103,632   

Actual human resources: 1,918    

Departmental results achieved

Though the Board is operating in a complex and changing operating environment, its focus on optimizing capacity, while maintaining quality decision-making, enabled the Board to hear and decide a record number of claims and to ensure its decisions continued to be timely, fair and made in accordance with the law.    

  • The IRB regularly completes quality reviews for its four divisions. In 2023 to 2024, the Board exceeded its target, with 95 percent of cases meeting high quality standards.
  • The Board finalized a record of approximately 80,000 decisions on immigration and refugee matters in the 2023 to 2024 fiscal year. Specifically, the IRB's four divisions decided:
    • ​55,300 claims in the Refugee Protection Division,
    • 9,800 appeals in the Refugee Appeal Division,
    • 1,800 admissibility hearings and 9,500 detention reviews in the Immigration Division, and
    • 3,300 appeals in the Immigration Appeal Division.
  • In 2023 to 2024, 0.5% of decisions were overturned by the Federal Court, which met the IRB​'s target of no more than 1%, providing an indication of the fairness and quality of the Board's decisions.

More information about the adjudication of immigration and refugee cases can be found in the “Results – what we achieved” section of the full departmental results report.