We're pleased to announce that our new national toll-free number is now in service.
Call 1-833-931-5121 to reach any of the IRB's divisions and the My Case help desk and receive service in English or French.
This new single number replaces all of our current regional numbers used to reach the divisions. Our old regional numbers used to reach the divisions will be taken out of service gradually. Pre-recorded messages on the old numbers will keep callers informed about the current status of the transition.
Our new toll-free number makes it easier to contact us. It is just one way we're becoming more user-centred, as we create a more modern and accessible tribunal.